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Mir3 Singlewire STUGGE Presentation
- 1. Intelligent
Notification™
Software platform for important message delivery
PRESENTED TO: SINGLEWIRE USER GROUP
BY: RENE GROSSRIEDER | VICE PRESIDENT WORLDWIDE CHANNELS & ALLIANCES
GENERAL MANAGER, INTERNATIONAL OPERATIONS
MARCH 14, 2012
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential.
- 4. Gartner Market Statistics
The Gartner revenue estimates for the U.S. market — based on vendor
supplied information, publicly available information, and projections
based on our understanding of the market and the vendors — for 2008
through 2011 are as follows:
• 2007 — $300 million
• 2008 — $420 million
• 2009 — $570 million
• 2010 — $610 million
• Estimated 2011 — $650 million
Also:
•Gartner expects consolidation of the market within the next five years
•By 2015, more than 50% of enterprises will have implemented EMNS
capability, up from 25% in 2011
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 4
- 6. Conclusion – increase response ratio
Multi-model notifications
results in higher response rates
Other considerations:
– Testing on a quarterly basis
– The more customized and branded the higher adoption
– Using mobile applications address the transaction fee
cost issues for recipients
– Response is everything
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 6
- 8. Who is MIR3?
The pioneer of enterprise notification
and response software
• Privately held • More than 5,000 installations
• Began in 2001 – Over 130 Higher Education
Institutions
• Approx. 80 employees
– Many of the Global Fortune 100
• All software development
– Top 3 US cellular providers
and testing is local
– Top 4 global oil and gas
• Global presence:
– Top 3 beverage bottlers
– HQ in San Diego, CA
– 3 of the 5 largest financial
– EUR office in London
institutions
– ME office in Bahrain
– Many US government
departments
2008 | 2009 | 2010 | 2011
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 8
- 9. A Growing, Global Company
AMERICAS
San Diego Headquarters
Datacenters in San Diego, Denver,
Chicago, Washington, DC and Toronto
SAN DIEGO, CA
Corporate Headquarters
EUROPE
London Headquarters of MIR3 UK Ltd.
Datacenters in London and Zurich
MID-EAST/AFRICA
Bahrain Headquarters of
MIR3 Middle East
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 9
- 10. Intelligent Notification for…
CUSTOMER SERVICE BUSINESS CONTINUITY IT SERVICE CRISIS MANAGEMENT
MANAGEMENT
MARKETING DISASTER RECOVERY PANDEMIC PLANNING
IT SERVICE CALL
EVENT MANAGEMENT
STAKEHOLDER FACILITY PLANNING
HUMAN RESOURCES COMMUNICATION IT SERVICE DESK AND MANAGEMENT
SUPPLY CHAIN
EMPLOYEE SAFETY INCIDENT EMPLOYEE
LOGISTICS
MANAGEMENT ACCOUNTABILITY
SALES MANAGEMENT MASS ABSENTEEISM
INCIDENT RESPONSE PUBLIC SAFETY
EMPLOYEE LOGISTICS
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 10
- 11. Who Uses Intelligent Notification?
FINANCE
TRANSPORTATION
ENERGY
EDUCATION
MANUFACTURING AND TECHNOLOGY
GOVERNMENT
HEALTHCARE
*This document is not for marketing purposes.
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 11
- 13. Why SingleWire Chose MIR3?
Quality partner focused on mutual
success
Mobility Expertise
Superior API with strong feature set
Most powerful notification platforms
No single point of failure architecture
Scalable, fully redundant global
infrastructure
Superior customer support
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 13
- 14. Strategic Partnership
MIR3 RESELLER OEM PARTER
inEnterprise API Integration
• SaaS, licensed and hybrid • InformaCast Mobility Plugin
deployment models • One-Step Notification
• Easy to use and deploy • SOAP Architecture
• Proven reliability and scalability • XML Payload
• Seamless integration with most • Data resides in Singlewire
platforms application
• Large global infrastructure • Leverages MIR3 fault-tolerant
• GIS capability Infrastructure
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 14
- 16. Deliver important messages…
to anyone… anywhere… at any time…
…and receive meaningful responses.
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 16
- 17. Launching Notifications is Easy
CREATE SELECT
SEND!
NOTIFICATION RECIPIENTS
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 17
- 18. Full-featured Notification Platform
REACH PEOPLE ON ANY EASILY MANAGE CHOICE OF
NUMBER OF DEVICES RECIPIENT CONTACT DATA RESPONSE OPTIONS
LAND LINE CSV CALL BRIDGE
SMARTPHONE LDRPS FREE FORM TEXT
SMS LDAP MULTIPLE CHOICE
BLACKBERRY PIN-TO-PIN FLAT FILE TEXT TO SPEECH
MIR3 MOBILE RECIPIENT APP USER-ENTERED VIA RECORDED
WEB PORTAL
EMAIL CASCADE
NOTIFICATION
PAGER
FAX
TTY
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 18
- 20. Full Audit Reporting
• Real time, up to the minute
reports
• Who received notifications, by
which modality, at what time,
and if and how they responded
• Distribute detailed reports
• Multiple report formats
• Interactive reporting
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 20
- 22. MIR3 Mobile Recipient
• Join a conference call with one touch,
eliminating the need to dial a call-in number
or remember an identifier
• Rejoin a conference call immediately if
disconnected, as often happens on mobile
phones
• Respond to an alert with one touch; there is
no need to key in special codes or reply by
email or SMS
• Automatically identify location so they can be
directed to take appropriate action or take
cover if in danger
• Send and receive alerts at no charge, unlike
phone or SMS alerts
• Branded application for iPhone and Android
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 22
- 23. Location-based Notification: inGIS
• Geo-query module delivers alerts • Supports WMS standard to add
based on location overlays for property lines, utilities,
infrastructure, weather, etc…
• Familiar mapping interface
• Recipient icons show real-time
• Draw directly onto mapped areas
status of individuals contacted
to create dynamic recipient groups
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 23
- 24. Data Management Solution: inConnect
• Update recipient data from
your master database to
the MIR3 database
• Maintains data integrity
• Updates run automatically
based on your schedule
• Flat file option covers
most databases with
no customization
• Easily customized for
your database
• Available as hosted or
installed
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 24
- 25. inAccount Portal
• Self registration portal for users
• Enables quick registration
• Uploads information to the MIR3 system
• Enables easier data management
• Empowers users
• Self update of personal information
• Device priority – administrative override
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 25
- 26. Integration Solution: inSDK
Software Development Kit • Add inEnterprise notification to
for inEnterprise your legacy or custom-built
applications simply and easily
– Seamless integration
– Includes easy-to-use API
– Allows rapid proof of concept
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 26
- 29. CONTACT:
Herve LeConte – Director, Channels
and Alliances, MIR3, Inc.
herve.leconte@mir3.com
858-724-1223
© 2011 MIR3, Inc. All Rights Reserved. Proprietary and confidential. 29
