A short guide forEmployee BenefitsConsultants
We’re experts in providing access to quality healthcareFirst impressions are important. You may already have a good idea o...
Whatever the size of your client’s business,we have a health plan to fitWhether your clients are looking to cover their se...
What’s in it for you?Expert account management                              client. This includes access to industry exper...
About SimplyhealthExperts in healthcareAt Simplyhealth we’ve been helping people              We’ve won many awards for ou...
We’re here to help you and your customers                                  For more information about Simplyhealth, please...
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A short guide for Employee Benefits Consultants


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If you’re an Employee Benefits Consultant looking for a brief overview of Simplyhealth, look no further. This guide will give you an insight into why we’re the experts, what products we offer and what you and your clients can expect from us. If you would like more detailed information call us on 0800 854 9900

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A short guide for Employee Benefits Consultants

  1. 1. A short guide forEmployee BenefitsConsultants
  2. 2. We’re experts in providing access to quality healthcareFirst impressions are important. You may already have a good idea of the type of company we are, andhave an understanding of the health plans we provide. However, here are some things that you mightnot know about Simplyhealth: We’ve specialised in self funded health All of the major private hospital groups plans for over 25 years and are one of choose Simplyhealth to administer their the UK’s largest providers, managing £85 own employee private healthcare schemes million of claims expenditure in 2012 We have saved our clients around 7% We’re the UK’s largest cash plan provider through our open referral service2 with 45%1 market share For our large corporate schemes we We are financially stable and have a can develop a preferred hospital listing Dun & Bradstreet rating of 5A1 based on key employee locations. Such arrangements can deliver savings of up to 10%2 We have made ten business acquisitions in ten years, including Denplan and Groupama Healthcare On average our clients stay with us for 10 years, but 20% have been with us for over 20 years and a further 43% for more than 10 Our Rapid Access service, in partnership with Nuffield Health, has reduced the cost of physiotherapy claims by 37%2, while our partnership with the Priory has enabled We saved our clients over £1.5 million us to achieve 12%2 savings on our mental in 2012 by challenging invoices and health claims costs recovering costs 1 Laing and Buisson Health Cover UK Market Report 2012 2 Simplyhealth Managing Care 2012
  3. 3. Whatever the size of your client’s business,we have a health plan to fitWhether your clients are looking to cover their senior managers or entire workforce, we can help tobuild a complete package.Here’s a brief overview of what we offer:Self funded health plans Bespoke plansWe can administer your client’s own self funded We can provide a bespoke cash plan if your clienthealth plan, as well as offering Simplyhealth’s is looking to cover more than 1,000 employees,Vitality trust. This provides your clients with the and develop a unique private medical insuranceadvantages of a trust without the legal costs solution for more than 500 employees.connected with drafting their own Deed. Wealso offer an innovative alternative to self funding Accident plansthrough our Simplyhealth Scheme Agreement. A company paid or employee paid plan.Private health insurance Early intervention serviceWe have a range of comprehensive and cost Provides rapid access to private treatment,effective cover to help your client’s employees at without the need to purchase private medicaltimes of ill health. insurance or a health cash plan. We have helped some clients reduce their absence by as muchHealth cash plans as 20%.Ideal for your client’s entire workforce and can becompany paid or employee paid. Simplyhealth Independent Living Mobility and independent living aids to help fulfilDental plans your client’s duty of care obligations.We can offer a rangeof company paid andemployee paid plans through Denplan. In n ou r ov f y w ay atSimplyhealth Managing Care o e th to m tep are io nage t n h gc of aWhen it comes to private health, Simplyhealth -H kin ys Care - Taaims to provide the right care, at the right time, elpi Simplyhealth people ever eir h ng your peoplefor the right cost. We deliver this in three ways: managing care e a lt hthrough innovation, our expertise and ourcommitment to world class customer care. Right care, right time,Speak to your Key Account Manager for more right costinformation. Ex s pe i on lut ri to t se - Shaping so s suit ed your business ne
  4. 4. What’s in it for you?Expert account management client. This includes access to industry experts, factsheets, white papers, newsletters, bespokeOur Key Account Managers are experienced microsites for self funded clients, implementationin large scale implementation so you can be of proactive health and wellbeing initiatives,confident that we will deliver what we promise. research findings from our partnerships withAlongside you, we will provide ongoing CIPD and CMI, and more.consultative account management to ensure yourclient’s plan runs efficiently and smoothly. We We also provide access to discounted gymoffer our expertise to you so that you can provide membership and health screening via ouradvice. We understand that they are your client, partners, plus we offer discount at all ourso you can be confident that we will be involved Independent Living stores.the right amount. Our online service, MyPlan, enables your clientsWe make it easy to view and amend membership records and runOur satisfaction surveys of corporate clients up to date management information reports 24show satisfaction rates in excess of 95% and for hours a day.employees it’s 97%2. This means you can havepeace of mind that we will resolve any queries Management informationbefore they get to you. We understand the value of providing you with good quality management information. WeAdded value services have a team dedicated to producing clear andWe have a range of tools and services to support comprehensive information so that you canour plans which make it more attractive to your report back on your client’s return on investment.What’s in it for your client?Our vision is to inspire people towards better Better healthhealth. Here’s how we will show your clients Inspiring people towards better health is at thethat we can be bothered. heart of our business. We can offer support with issues in the workplace such as stress, back painSustainability and absence management.We have access to the most effective healthcareproviders, who we work collaboratively with to Personal serviceensure long term sustainability of healthcare The Institute of Customer Service (ICS)funding. recognises that our customer services team is world class. This is supported by the manyOur approach to effective case management and awards we’ve won in recent years, including theadministration within the agreed benefits, rules ICS’s sought after ServiceMark accreditation.and protocols, means we can ensure access toappropriate treatment and long term sustainability We try to avoid automated telephone systems,within the scheme design. so when your clients’ employees call during opening hours they’ll speak to a friendly personWe commission new services that deliver quality in one of our UK call centres.care in a cost effective way to provide addedbenefits to clients and scheme members.Our medical inflation rate is consistently below the ServiceMark™ accreditedmarket figure demonstrating our ability to impacton the effect of increasing healthcare coststhrough claims management and provider pricing.
  5. 5. About SimplyhealthExperts in healthcareAt Simplyhealth we’ve been helping people We’ve won many awards for our health plans andaccess affordable healthcare for 140 years. We customer service. Recently we were named Bestonly focus on healthcare, so you can rely on Cash Plan Provider at the COVER Excellenceus for our specialist knowledge. We now cover Awards 2012.nearly four million people with health plans (more Simplyhealth follows mutualthan any other company) and 20,000 companies values and we care aboutchoose us as their healthcare provider, including our communities. Each yearAstraZeneca, British Airways, PwC and Tesco. we donate at least £1 millionWe’re committed to delivering exceptional to local causes and nationalpersonal customer service, and go out of our charities.way to do the right thing, not the easy thing. www.simplyhealth.co.ukDon’t just take our word for it… “We decided to offer a bespoke self funded health plan in 1985 to provide our employees with a cost efficient healthcare benefit with real value. During that time we have built a very good relationship with our administrator at Simplyhealth, and our account manager, June, who has really got to know the profile of our business. She keeps us up to date with any new healthcare developments and constantly reviews the plan to ensure that it fits with our requirements. Although the healthcare benefit is not something you ever want to have to use, it gives our employees peace of mind and a sense of relief to know that they have it. Those that have used the plan have received great service and have always spoken to friendly and knowledgable people. The most important thing is that Simplyhealth makes things easy for them.” Marcella Meechan, Head of Group HR, William Hill Self funded health plan client since 1985
  6. 6. We’re here to help you and your customers For more information about Simplyhealth, please visit: www.simplyhealth.co.uk/business Call 0800 854 9900 Email businesssupport@simplyhealth.co.uk Follow us on Twitter: @simplyhealthUK Find us on LinkedIn: www.linkedin.com/company/simplyhealth Watch our videos on YouTube: www.youtube.com/user/simplyhealthUK Get involved on our blog: www.simplyhealth.co.uk/blog/businesses Private health insurance Health cash plans Dental plans Self funded health plans www.simplyhealth.co.uk/socialmedia1207057 Simplyhealth is a trading name of Simplyhealth Access, registered and incorporated in England and Wales, No.183035. Registered office: Hambleden House, Waterloo Court, Andover, Hampshire, SP10 1LQ. Authorised and regulated by the Financial Services Authority. Your calls may be recorded and monitored for training and quality assurance purposes.