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pickwickgroup.com.au
We are the Pickwick Group
Pickwick Group was established in Queensland in 1981. For
more than 30 years we have listened carefully to the individual
needs of our clients, and have expanded our service offering
and geographic reach to meet the growing requirements
of our national client base.
We are one of only a few market leaders in Australia offering
a wide range of integrated facilities solutions.
As industry experts in commercial, retail and industrial facilities
services, and specialist providers of cleaning and security,
we have the capacity and capability to meet all contract
requirements in Cleaning, Security, Construction Cleaning
and Height Access Services as well as provide any
additional facility management and logistics
services needed.
Count on us
for integrated facilities solutions
Pickwick has strong proven performance in delivering outstanding integrated
solutions to a wide range of clients in diverse industries.We can bundle your soft
service requirements including Cleaning, Security, Hygiene, Waste and Consumables
that best fit your needs. Rather than having to coordinate a myriad of contractors you
just have to talk to us, saving you time and money.
We do not franchise or use pyramid subcontractors. To ensure our clients receive
only the best we carefully select and engage our workforce as direct employees or
contractors, and only then if contractors meet our stringent standards for OHS,
QualityAssurance, and Environmental Management.
Importantly contractors must be responsible employers and remunerate
staff in accordance with compliant awards and agreements.
Pickwick provides services across four main sectors:
CleaningServices Construction Cleaning
Security Services Height Access Services
Count on us
for cleaning services
Our Cleaning Services division provides services at hundreds
of commercial sites throughout Australia.
We have an established reputation for providing professional, responsive,
efficient and high quality services across a diverse range of private and public
sector environments.
Pickwick has the capacity and systems to meet all contract requirements. Wealso
have the capability to provide our clients with any additional facility management,
logistics and disaster recovery services required.
Specific industry sectors serviced include:
Commercial Government
Mining and Industrial Healthcare
Shopping Centre and Retail Education
Banking and Finance Cultural
Count on us
for security services
Protecting our client’s property is what we do. We are specialists and well aware that
every customer has different requirements. In engaging us you are benefiting from an
experienced and truly professional Security team. From providing static guards to banks,
commercial offices and retail centres, to concierge services and mobile patrols, to crowd
management at major events, to gatehouse and weighbridge operations, and
to carpark management and valet parking, Pickwick is an industry leader.
Our dedicated team of security specialists are committed to service excellence, operating 24 hours
a day, 7 days a week, 365 days a year. All our Officers and Guards are experienced professionals,
fully licensed and qualified in first aid too.Whatever your security need, the Pickwick team is on call
and available.We pride ourselves on delivering the very best service and value for money. As our
service is based on trust and integrity, being a reliable service partner is as important to us as it is
to you. Our ISO accreditation for Quality, Health & Safety and Environmental Management means
our clients enjoy the benefits of dealing with a company regarded as a leader in its field. You
should expect a service provider that will go the extra mile and can count on Pickwick to deliver.
Specific services include:
Static Guards Gatehouse Operations
ConciergeServices CarParkManagement
SecurityPatrols Weighbridge Operations
EventSecurity
Count on us
for construction cleans
The Construction Cleaning team within Pickwick is a highly trained,
skilled and specialist team providing a full range of cleaning services
to the construction sector.We understand the importance of bringing
your project in on time and achieving practical completion. With over
30 years’ experience, Building and Construction firms can be assured that
our team will be there to resource and run all your cleaning requirements.
We understand the need to be flexible as site requirements often change
at short notice. You can count on our labour force to meet the unplanned
and unpredictable requirements that building sites require.
Specific services include:
BuildersFinalCleans
SpecialisedCleaning
Safety and Compliance
Count on us
for height access
Pickwick’s Height Access Services division provides
solutions to all aspects of working at height.
Whether it is 2 or 200 metres we can provide safe and compliant working at
height services across a range of building types from state-of-the-art high-rise
commercial offices to stadiums to historical heritage listed sites. Our workforce
meets the highest standards in training, from Industrial Rope Access and Elevated
Work Platforms to ConfinedWork Spaces. You can count on Pickwick to deliver
the highest possible standard and competency for Height Access Services.
Pickwick’s third party ISO accreditation in Quality, Health & Safety and Environmental
Management provides you with the reassurance it will be done right.
When it comes to Height Access Services, Pickwick is your one-stop shop.
Specific services include:
Window Cleaning SignageInstallation
AnchorSystems Painting and Protective Coatings
Glazing Joint Sealing and Façade Waterproofing
Pressure Cleaning and Building Washdowns
Quality Accreditation and Professional Associations
Pickwick’s Integrated Management System incorporates Quality Assurance at its heart.
We benchmark ourselves to international standards and continually monitor and review our
processes to benefit you.
Likewise the company is committed to Sustainable business practices; it is a cornerstone of our
approach and philosophy. We utilize renewable and recyclable products wherever possible.
Reduce, Re-Use and Recycle are the 3 R’s we strive to help benefit you and the environment.
The Safety and wellbeing of our workforce, clients and the wider community is critical.
To reassure you, we have a zero tolerance for anything that impacts this.
BSCAA is Australia’s peak industry body for the building services. Members are engaged
in cleaning, security, facilities management and grounds maintenance. BSCAAprovides
leadership and works with Government and other industry stakeholders to improve
industryprofessionalism.
ASIAL is Australia’s largest security industry association representing approximately
85% of the industry. It is committed to supporting its members, promoting standards
and safeguarding public interests. ASIAL plays a key role in raising industry standards
as well as developing and improving codes of conduct amongst members.
Carbon Neutral is a not-for-profit carbon solutions provider
and reforestation developer. It helps organisations and
individuals across Australia minimise their impact on the
environment by working with them to measure, reduce
and offset greenhouse gas emissions.
Our national locations
AUSTRALIAN CAPITAL TERRITORY NEW SOUTH WALES NORTHERN TERRITORY QUEENSLAND / Head Office SOUTH AUSTRALIA
Unit 5, 39-41 Grimwade St Unit 7, 70-72 Captain Cook Dr GPO Box 1686 Unit 3, 28 Norfolk Rd 67 Pegasus Dr
Mitchell, ACT 2911 Caringbah, NSW 2229 Darwin, NT 0801 South Brisbane, QLD 4101 Woodcroft, SA 5162
Phone: 02 6241 1200 Phone: 02 9525 9885 Phone: 08 7905 7051 Phone: 07 3055 8400 Phone: 08 8322 9293
Email: act@pickwickgroup.com.au Email: nsw@pickwickgroup.com.au Email: nt@pickwickgroup.com.au Email: qld@pickwickgroup.com.au Email: sa@pickwickgroup.com.au
TASMANIA VICTORIA WESTERN AUSTRALIA
GPO Box 468 L 107-108, 63-85 Turner St Level 1, 100 Havelock St
Hobart, TAS 7001 Port Melbourne, VIC 3207 West Perth, WA 6005
Phone: 03 6121 4096 Phone: 03 9938 3900 Phone: 08 6160 5977
Email: tas@pickwickgroup.com.au Email: vic@pickwickgroup.com.au Email: wa@pickwickgroup.com.au pickwickgroup.com.au
V3 01/2015

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Pickwick Brochure

  • 2. We are the Pickwick Group Pickwick Group was established in Queensland in 1981. For more than 30 years we have listened carefully to the individual needs of our clients, and have expanded our service offering and geographic reach to meet the growing requirements of our national client base. We are one of only a few market leaders in Australia offering a wide range of integrated facilities solutions. As industry experts in commercial, retail and industrial facilities services, and specialist providers of cleaning and security, we have the capacity and capability to meet all contract requirements in Cleaning, Security, Construction Cleaning and Height Access Services as well as provide any additional facility management and logistics services needed.
  • 3. Count on us for integrated facilities solutions Pickwick has strong proven performance in delivering outstanding integrated solutions to a wide range of clients in diverse industries.We can bundle your soft service requirements including Cleaning, Security, Hygiene, Waste and Consumables that best fit your needs. Rather than having to coordinate a myriad of contractors you just have to talk to us, saving you time and money. We do not franchise or use pyramid subcontractors. To ensure our clients receive only the best we carefully select and engage our workforce as direct employees or contractors, and only then if contractors meet our stringent standards for OHS, QualityAssurance, and Environmental Management. Importantly contractors must be responsible employers and remunerate staff in accordance with compliant awards and agreements. Pickwick provides services across four main sectors: CleaningServices Construction Cleaning Security Services Height Access Services
  • 4. Count on us for cleaning services Our Cleaning Services division provides services at hundreds of commercial sites throughout Australia. We have an established reputation for providing professional, responsive, efficient and high quality services across a diverse range of private and public sector environments. Pickwick has the capacity and systems to meet all contract requirements. Wealso have the capability to provide our clients with any additional facility management, logistics and disaster recovery services required. Specific industry sectors serviced include: Commercial Government Mining and Industrial Healthcare Shopping Centre and Retail Education Banking and Finance Cultural
  • 5. Count on us for security services Protecting our client’s property is what we do. We are specialists and well aware that every customer has different requirements. In engaging us you are benefiting from an experienced and truly professional Security team. From providing static guards to banks, commercial offices and retail centres, to concierge services and mobile patrols, to crowd management at major events, to gatehouse and weighbridge operations, and to carpark management and valet parking, Pickwick is an industry leader. Our dedicated team of security specialists are committed to service excellence, operating 24 hours a day, 7 days a week, 365 days a year. All our Officers and Guards are experienced professionals, fully licensed and qualified in first aid too.Whatever your security need, the Pickwick team is on call and available.We pride ourselves on delivering the very best service and value for money. As our service is based on trust and integrity, being a reliable service partner is as important to us as it is to you. Our ISO accreditation for Quality, Health & Safety and Environmental Management means our clients enjoy the benefits of dealing with a company regarded as a leader in its field. You should expect a service provider that will go the extra mile and can count on Pickwick to deliver. Specific services include: Static Guards Gatehouse Operations ConciergeServices CarParkManagement SecurityPatrols Weighbridge Operations EventSecurity
  • 6. Count on us for construction cleans The Construction Cleaning team within Pickwick is a highly trained, skilled and specialist team providing a full range of cleaning services to the construction sector.We understand the importance of bringing your project in on time and achieving practical completion. With over 30 years’ experience, Building and Construction firms can be assured that our team will be there to resource and run all your cleaning requirements. We understand the need to be flexible as site requirements often change at short notice. You can count on our labour force to meet the unplanned and unpredictable requirements that building sites require. Specific services include: BuildersFinalCleans SpecialisedCleaning Safety and Compliance
  • 7. Count on us for height access Pickwick’s Height Access Services division provides solutions to all aspects of working at height. Whether it is 2 or 200 metres we can provide safe and compliant working at height services across a range of building types from state-of-the-art high-rise commercial offices to stadiums to historical heritage listed sites. Our workforce meets the highest standards in training, from Industrial Rope Access and Elevated Work Platforms to ConfinedWork Spaces. You can count on Pickwick to deliver the highest possible standard and competency for Height Access Services. Pickwick’s third party ISO accreditation in Quality, Health & Safety and Environmental Management provides you with the reassurance it will be done right. When it comes to Height Access Services, Pickwick is your one-stop shop. Specific services include: Window Cleaning SignageInstallation AnchorSystems Painting and Protective Coatings Glazing Joint Sealing and Façade Waterproofing Pressure Cleaning and Building Washdowns
  • 8. Quality Accreditation and Professional Associations Pickwick’s Integrated Management System incorporates Quality Assurance at its heart. We benchmark ourselves to international standards and continually monitor and review our processes to benefit you. Likewise the company is committed to Sustainable business practices; it is a cornerstone of our approach and philosophy. We utilize renewable and recyclable products wherever possible. Reduce, Re-Use and Recycle are the 3 R’s we strive to help benefit you and the environment. The Safety and wellbeing of our workforce, clients and the wider community is critical. To reassure you, we have a zero tolerance for anything that impacts this. BSCAA is Australia’s peak industry body for the building services. Members are engaged in cleaning, security, facilities management and grounds maintenance. BSCAAprovides leadership and works with Government and other industry stakeholders to improve industryprofessionalism. ASIAL is Australia’s largest security industry association representing approximately 85% of the industry. It is committed to supporting its members, promoting standards and safeguarding public interests. ASIAL plays a key role in raising industry standards as well as developing and improving codes of conduct amongst members. Carbon Neutral is a not-for-profit carbon solutions provider and reforestation developer. It helps organisations and individuals across Australia minimise their impact on the environment by working with them to measure, reduce and offset greenhouse gas emissions. Our national locations AUSTRALIAN CAPITAL TERRITORY NEW SOUTH WALES NORTHERN TERRITORY QUEENSLAND / Head Office SOUTH AUSTRALIA Unit 5, 39-41 Grimwade St Unit 7, 70-72 Captain Cook Dr GPO Box 1686 Unit 3, 28 Norfolk Rd 67 Pegasus Dr Mitchell, ACT 2911 Caringbah, NSW 2229 Darwin, NT 0801 South Brisbane, QLD 4101 Woodcroft, SA 5162 Phone: 02 6241 1200 Phone: 02 9525 9885 Phone: 08 7905 7051 Phone: 07 3055 8400 Phone: 08 8322 9293 Email: act@pickwickgroup.com.au Email: nsw@pickwickgroup.com.au Email: nt@pickwickgroup.com.au Email: qld@pickwickgroup.com.au Email: sa@pickwickgroup.com.au TASMANIA VICTORIA WESTERN AUSTRALIA GPO Box 468 L 107-108, 63-85 Turner St Level 1, 100 Havelock St Hobart, TAS 7001 Port Melbourne, VIC 3207 West Perth, WA 6005 Phone: 03 6121 4096 Phone: 03 9938 3900 Phone: 08 6160 5977 Email: tas@pickwickgroup.com.au Email: vic@pickwickgroup.com.au Email: wa@pickwickgroup.com.au pickwickgroup.com.au V3 01/2015