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R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
R fdelivery online_collaboration_100729
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R fdelivery online_collaboration_100729

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  • 1. Razorfish Delivery Online Collaboration Page 1 © 2008 Razorfish. All rights reserved. July 30, 2010
  • 2. Social Project Management Definition The Value The Problem Page 2 © 2008 Razorfish. All rights reserved.
  • 3. Social Project Management Project Management 2.0 Project Management 2.0 represents a dramatic shift toward having collaboration as the heart of project management. The transformation appears in the role of the project manager and in the interaction with clients (Wikipedia). • People are the key • Uses the power of Social Networking Page 3 © 2008 Razorfish. All rights reserved.
  • 4. Incorporating ‘Social’ into Project Management 1. Encourages greater participation from knowledge workers, resulting in more accurate information 2. Fills in “missing data” in the form of qualitative information 3. Enables greater accuracy in projections and more well-informed decision making => turn our PM community into a connected network that can help us get stronger and more consistent Page 4 © 2008 Razorfish. All rights reserved.
  • 5. The Problem • Voluntary team member participation is key • High Success of Wikipedia and Facebook • Low success of RF Wiki and Sharepoint “At RF, Wiki and Sharepoint get a lot of exposure but not a lot of love” (Delivery Tools Survey, April 2010) • We are not alone. “22%of managers and 13% of only users are satisfied” (Forrester research) Page 5 © 2008 Razorfish. All rights reserved.
  • 6. In General, Tool Satisfaction is Low Page 6 © 2008 Razorfish. All rights reserved.
  • 7. The Trial Objective Scenarios Learnings Page 7 © 2008 Razorfish. All rights reserved.
  • 8. Objectives John Ewen proposed the objectives of; • Create a platform for broadcasting the “status” of all PMs in Delivery • What projects, pitches/proposals and internal initiatives are in flight • What stage each project is in • Identifies problems and, eventually, their solutions • Create a platform that facilitates support through discussion to occur around each of the items above • Standardize project structures and risk management processes by understanding how issues have been resolved by others => Socialtext : a profile centric, designed for cross project searchable information storage (e.g. procedures, lessons learned etc.) Page 8 © 2008 Razorfish. All rights reserved.
  • 9. Tool needs to support 3 Key Scenarios 1) Answer a question 2) Broadcast Info and Events 3) Be a knowledge Centre Page 9 © 2008 Razorfish. All rights reserved.
  • 10. Answer a Question When a PM has a question, we should be able to easily; 1. search for existing info on the topic from multiple sources 2. find out who the 'knowledge holders' (SME’s) are 3. broadcast a question to the full community 4. provide an facility to ask related questions or start a discussion 5. connect the (twitter) conversation with related documents and make it searchable and reusable for future needs Page 10 © 2008 Razorfish. All rights reserved.
  • 11. Broadcast Info and Events When we have important information to send to the community, we should be able to easily; 1. create a wiki page to host the information 2. find out who the 'knowledge holders' (SME’s) are 3. broadcast the message to the full 4. provide an facility to ask related questions or start a discussion 5. connect the documents with related conversation (in the signal history) and make it searchable and reusable for future needs Page 11 © 2008 Razorfish. All rights reserved.
  • 12. Be a Knowledge Centre PMs regularly repeat processes and also regularly seek Razorfish- specific information Should also better facilitate dissemination, sharing and discussion Specifically, we should be able to easily; 1. find/browse in a logical visual system 2. make it easily searchable through keyword and tagging 3. find out who the 'knowledge holders' (SME’s) are 4. broadcast the message to the full community 5. provide an facility to ask related questions or start a discussion 6. connect the documents with related conversation (in the signal history) and make it searchable and reusable for future needs Page 12 © 2008 Razorfish. All rights reserved.
  • 13. Delivery Social PM tool Requirements 1. broadcast a message to the full community 2. find out who the 'knowledge holders' (SME’s) are 3. search for existing info on the topic from multiple sources 4. provide an facility to ask related questions or start a discussion 5. create a wiki page to host the information 6. find/browse in a logical visual system 7. make info easily searchable through keyword and tagging 8. connect the documents with related conversations and make it searchable and reusable for future needs Page 13 © 2008 Razorfish. All rights reserved.
  • 14. Next Steps 1) Rate other tools using these criteria 2) Create a schedule for product selection 3) Collaborate to decide Page 14 © 2008 Razorfish. All rights reserved.
  • 15. Goals Page 15 © 2008 Razorfish. All rights reserved.
  • 16. Thank You Page 16 © 2008 Razorfish. All rights reserved.

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