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SAP LSO – how to integrate content and services
 

SAP LSO – how to integrate content and services

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ASUG 2010 presentation on how to integrate content and services into SAP Learning Solution / SAP Enterprise Learning

ASUG 2010 presentation on how to integrate content and services into SAP Learning Solution / SAP Enterprise Learning

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    SAP LSO – how to integrate content and services SAP LSO – how to integrate content and services Presentation Transcript

    • LSO Learning Partners – how to integrate content and services
      Simone Buchwald
      EPI-USE
    • 2
      Learning Points
      Overview of content and application integration options in SAP Learning Solution / SAP Enterprise Learning
      Example: Integration of assessment application Questionmark using web services
      Example: Out-of the box integration of Adobe Connect as Virtual Classroom application
      E-Learning content integration using SCORM, AICC or web services
      Example: Integration of externally hosted content from Skillsoft at SAP (SAP as a customer)
    • 3
      Overview
      Overview of Content & Service Integration Options
      Web Services – book, cancel, launch, track
      Integrate an assessment application e.g. Questionmark
      Integrate e-learning content e.g. Skillsoft
      Integrate virtual classroom services
      New with EHP2: out-of the box integration of Adobe Connect
      How to integrate e-Learning Content (without web services)
      Create and Import Content with the Authoring Environment
      New with EHP2: AICC and SCORM2004
      New with EHP4: Rapid Content Publishing
      Quick & easy: Training Management – static link
    • 4
      Overview
      Overview of Content & Service Integration Options
      Web Services – book, cancel, launch, track
      Integrate an assessment application e.g. Questionmark
      Integrate e-learning content e.g. Skillsoft
      Integrate virtual classroom services
      New with EHP2: out-of the box integration of Adobe Connect
      How to integrate e-Learning Content (without web services)
      Create and Import Content with the Authoring Environment
      New with EHP2: AICC and SCORM2004
      New with EHP4: Rapid Content Publishing
      Quick & easy: Training Management – static link
    • 5
      Content Integration Options
      Create your own content
      (SCORM compliant)
      SAP Authoring Environment and
      Content creation tools
      Import 3rd party content(SCORM /AICC* compliant)AICC* remote host call
      How does the content come into the LSO?
      Access hosted courses or learning services
      Web servicesAICC* remote host call
      Re-use already existing content that is not SCORM compliant
      Training Management integrate via static link
      *AICC /SCORM2004 asof EHP2
    • LSO Learning Partners
      Content Partners
      Integrated Virtual Classroom Rapid Content Authoring
      Integration of Virtual Classroom via Web Services
      Assessments Authoring Tools
      • SAP AG2009
    • 7
      Which partners are certified?
      http://www.sap.com/ecosystem/customers/directories/SearchSolution.epx
      Certification Scenarios:
      LS-CNT 200 for content integration (import)
      LS-ELS 300 for web services
    • 8
      Which partners are certified?
      e.g. LS-ELS 300 for web services
    • 9
      Overview
      Overview of Content & Service Integration Options
      Web Services – book, cancel, launch, track
      Integrate an assessment application e.g. Questionmark
      Integrate e-learning content e.g. Skillsoft
      Integrate virtual classroom services
      New with EHP2: out-of the box integration of Adobe Connect
      How to integrate e-Learning Content (without web services)
      Create and Import Content with the Authoring Environment
      New with EHP2: AICC and SCORM2004
      New with EHP4: Rapid Content Publishing
      Quick & easy: Training Management – static link
    • Integration Benefits
      Combine Enterprise Learning platform with the best-in-class Applications and Services
      • seamless, flexible deployment – using standard web services
      • no need to import and maintain content
      • consistent end-user experience – learner works in familiar environment
      • updated learner profile in Enterprise Learning – all reporting options available
      • business processes of Enterprise Learning platform can be used
      importedself-paced courses
      Web ServicesAssessments
      Web Services- self-paced courses
      Web Services-online instructor-led
      10
    • 11
      What can you achieve with the Web Services in LSO?
      • Integrate e-Learning content that resides on a hosted server e.g. Skillsoft courses
      • Integrate an external assessment tool and use the best of both worlds e.g. Questionmark, Comartis
      • Make use of the integrated Adobe Connect application (with SAP Enterprise Learning as of EHP2)
      • Integrate Virtual Classroom / Virtual Meeting tools other than Adobe Connect
      • Integration other applications that support the web services
    • 12
      Web Services Outline I
    • 13
      Web Services Outline II – Learning Progress
    • 14
      Integration Overview SAP-Questionmark
      Integration via standard web services
      Web Services
      SAP Learning Solution
      SAP Exchange Infrastructure
      • Web Services are part of the standard delivery
      • Web Services cover:
      • booking/registering to an assessment
      • option to cancel again
      • start the assessment
      • learning progress transferred back
    • 15
      Set Up Access
      To Assessment
      Make Available
      To Learner
      Deliver
      Assessment
      Complete
      Assessment
      Store Overall
      Results
      Store Detailed
      Results
      Integration Overview -- Functional Flow
      Create
      Assessment
      Learner
      Launches
    • 16
      Set-up in Questionmark and SAP
      • In SAP LSO: IMG steps
      • Set-up an external training provider for Questionmark
      • Specify which services will be used for Questionmark (book, cancel, launch, which method to use for learning progress)
      • Create company for Questionmark
      • Link company to external training provider
      • In SAP Netweaver: XI/PI
      • Set-up up the connection between the SAP and Questionmark
      • In Questionmark
      • Set up the assessment and note the course ID
      • In SAP LSO: Course set up
      • Create a Course Type with delivery method “external WBT”
      • Provide the information for the “external catalog connection” e.g. the course ID in the Questionmark system
      • Set the “is organized by” relationship to the external training provider for Questionmark
    • 17
      Learning Portal
      LMS
      Authoring
      Content Management System
      Integration Processes – Learning Portal
      Personalized Course Proposal
      Course Catalog
      • Learner is in Learning Portal of SAP Learning Solution
      • Course catalog and personalized learning proposals contain Questionmark Perception asessment
      • Questionmark Perception asessment can be combined flexibly into course packages (program or curriculum)
    • 18
      Integration Processes –Booking
      • Qualification framework integrated
      • Standard workflow can be used
      • Can be combined with ILT, self-paced etc.
      • Electronic signature can be applied
      • If price is provided, internal cost allocation or billing to externals is possible
      • standard reporting can be used
      Web Service forbooking
    • 19
      Integration Processes – Launching
      Web Service forlaunchingopensQuestionmarkPerceptionassessment
      • After booking, the Questionmark Perception assessment is available in the current training activities and can be launched from within the Learning Portal of the SAP Learning Solution.
    • 20
      System requirements
      • SAP Learning Solution 3.00 or higher
      • web services are part of the standard delivery (no additional licence necessary)
      • some professional services for system set up (XI consultant) may apply
      SAP Learning Solution/
      SAP Enterprise Learning
      • Perception version 4.3 or higher
      • web services and SAP integration are an additionally licensed item
    • 21
      Customer success stories
      http://www.questionmark.com/us/casestudies/nppd.aspx
    • 22
      Customer success story – Sanlam
      http://www.sap.com/services/education/customers/index.epx
    • 23
      Overview
      Overview of Content & Service Integration Options
      Web Services – book, cancel, launch, track
      Integrate an assessment application e.g. Questionmark
      Integrate e-learning content e.g. Skillsoft
      Integrate virtual classroom services
      New with EHP2: out-of the box integration of Adobe Connect
      How to integrate e-Learning Content (without web services)
      Create and Import Content with the Authoring Environment
      New with EHP2: AICC and SCORM2004
      New with EHP4: Rapid Content Publishing
      Quick & easy: Training Management – static link
    • 24
      Skillsoft Integration at SAP
      • Customer project (SAP Education as a customer)
      • Skillsoft – LSO integration not part of the standard delivery (out of the box)
      • The LSO-SkillSoft Integration Project is the next phase of the roll out of Skills On Demand, launched with the Career Success Center in February 2007
      Phase 2 – Approximately 1000 Skills On Demand e-Learning courses available to all SAP employees globally October 2007
      Phase 3 – All Skills On Demand e-Learning courses and learning assets available to all SAP employees Spring 2008
      • SAP AG 2007,
    • 25
      Skillsoft Integration at SAP - Integration into existing environment
      • SAP AG 2007,
    • 26
      Skillsoft Integration at SAP – Course Catalog
      • SAP AG 2007,
    • 27
      Skillsoft Integration at SAP – Learning Portal
      • SAP AG 2007,
    • 28
      Skillsoft Integration at SAP – Start Learning
      • User Views Course Details for a launched course on SkillSoft’s website via course player
      • SAP AG 2007,
    • 29
      Skillsoft Integration at SAP – view progress
      • User Views learning progress in LSO
      • SAP AG 2007,
    • 30
      Skillsoft Integration at SAP – Solution Overview
      • The integration between SAP’s corporate LSO and SkillSoft’s learning inventory will be achieved by using the best of both organizations infrastructures.
      AXIS
      SOAP
      ADAPTER
      OLSA
      XI
      Behind Firewall
      XI
      In DMZ
      • SAP AG 2007,
    • 31
      Skillsoft Integration at SAP–Flow Data/Course Integration
      • SAP AG 2007,
    • 32
      Skillsoft Integration at SAP – Data/Course Technical
      AXIS
      SOAP
      • SAP AG 2007,
    • 33
      Skillsoft Integration at SAP – Summary of benefits and challenges
      • Benefits
      • Single point of entry for all SAP employees, familiar User Interface
      • Tracking/participation data available in both systems –> Reporting
      • Standard LSO features could be used (but are not at this time): Qualification transfer, Workflow , bundling of courses
      • Challenges
      • Create Skillsoft courses in LSO: solution via manual upload on a monthly basis
      • User synchronization (on weekly basis)
      • SAP AG 2007,
    • 34
      Overview
      Overview of Content & Service Integration Options
      Web Services – book, cancel, launch, track
      Integrate an assessment application e.g. Questionmark
      Integrate e-learning content e.g. Skillsoft
      Integrate virtual classroom services
      New with EHP2: out-of the box integration of Adobe Connect
      How to integrate e-Learning Content (without web services)
      Create and Import Content with the Authoring Environment
      New with EHP2: AICC and SCORM2004
      New with EHP4: Rapid Content Publishing
      Quick & easy: Training Management – static link
    • 35
      Course Program
      SCORM2004AICC
      Out-of-the-box with EHP2: Adobe Connect integration
      Enterprise Learning
      Learning Solution
      Enterprise Services
      Virtual Classroompowered by*
      Learning Portal
      Instructor/Tutor Portal
      LearningManagementSystem
      Content Player
      AuthoringEnvironment
      SAP Enterprise Learning environment
      =
      SAP Learning Solution
      Enhancement Package 2
      +
      integrated virtual Learning Room
      (powered by Adobe Connect)
      Content Management System
      • SAP AG 2007,
    • 36
      Overview
      Overview of Content & Service Integration Options
      Web Services – book, cancel, launch, track
      Integrate e-learning content
      Integrate virtual classroom services
      Integrate other applications e.g. Questionmark
      New with EHP2: out-of the box integration of Adobe Connect
      How to integrate e-Learning Content
      Create and Import Content with the Authoring Environment
      New with EHP2: AICC and SCORM2004
      New with EHP4: Rapid Content Publishing
      Quick & easy: Training Management – static link
    • 37
      Authoring Environment to create and import content (all releases)
      check-in, release, publish
      Master Repository = Content Management on Server
      Local Repository=on Author‘s PC
      • Authoring Environment installation necessary – for import only, too
    • 38
      Authoring Environment SCORM 1.2 (all releases), SCORM 2004 and AICC (as of EHP2)
      AICC content can also be called from a remote server
      Check-in of course structure file only
      Contains path to actual content
      SAP CMS
      SAP Authoring Environment
      pointing
      Launching
      SAP Learning Portal
      External
    • 39
      Portal Role to publish Content (as of EHP4)
      • No Authoring Environment installation necessary for import
    • Quick and easy: Static Link
      Course Content can also beassignedas a static link
      • Player required
      • Notrackingorversioning
      40
    • 41
      Summary / Learning Points
      • Flexible integration options in SAP Learning Solution
      • Learning Content canbeintegrated:
      • Import usingAuthoringEnvironment
      • SCORM
      • AICC , SCORM2004 (asof EHP2)
      • Import using Rapid Content Publishing in the Portal (asof EHP4)
      • Connect tohostedcontentusing web servicesor AICC
      • Connect quick and easy usingstatic link
      • Other learning applications can be integrated using web services:
      • e.g.Virtual Classroom applications
      • Out-of the box delivery of integrated Adobe connect (as of EHP2)
      • e.g. Assessment application
    • 42
      ]
      • Thank you for participating.
      Please remember to complete and return your evaluation form following this session.
      For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc
      [
      SESSION CODE:
      1110