SAP LSO – how to integrate content and services

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ASUG 2010 presentation on how to integrate content and services into SAP Learning Solution / SAP Enterprise Learning

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SAP LSO – how to integrate content and services

  1. 1. LSO Learning Partners – how to integrate content and services<br />Simone Buchwald<br />EPI-USE<br />
  2. 2. 2<br />Learning Points<br />Overview of content and application integration options in SAP Learning Solution / SAP Enterprise Learning<br />Example: Integration of assessment application Questionmark using web services<br />Example: Out-of the box integration of Adobe Connect as Virtual Classroom application<br />E-Learning content integration using SCORM, AICC or web services<br />Example: Integration of externally hosted content from Skillsoft at SAP (SAP as a customer)<br />
  3. 3. 3<br />Overview<br />Overview of Content & Service Integration Options<br />Web Services – book, cancel, launch, track<br />Integrate an assessment application e.g. Questionmark<br />Integrate e-learning content e.g. Skillsoft<br />Integrate virtual classroom services<br />New with EHP2: out-of the box integration of Adobe Connect<br />How to integrate e-Learning Content (without web services)<br />Create and Import Content with the Authoring Environment<br />New with EHP2: AICC and SCORM2004<br />New with EHP4: Rapid Content Publishing<br />Quick & easy: Training Management – static link<br />
  4. 4. 4<br />Overview<br />Overview of Content & Service Integration Options<br />Web Services – book, cancel, launch, track<br />Integrate an assessment application e.g. Questionmark<br />Integrate e-learning content e.g. Skillsoft<br />Integrate virtual classroom services<br />New with EHP2: out-of the box integration of Adobe Connect<br />How to integrate e-Learning Content (without web services)<br />Create and Import Content with the Authoring Environment<br />New with EHP2: AICC and SCORM2004<br />New with EHP4: Rapid Content Publishing<br />Quick & easy: Training Management – static link<br />
  5. 5. 5<br />Content Integration Options<br />Create your own content<br />(SCORM compliant)<br />SAP Authoring Environment and<br />Content creation tools<br />Import 3rd party content(SCORM /AICC* compliant)AICC* remote host call<br />How does the content come into the LSO?<br />Access hosted courses or learning services<br />Web servicesAICC* remote host call<br />Re-use already existing content that is not SCORM compliant<br />Training Management integrate via static link<br />*AICC /SCORM2004 asof EHP2<br />
  6. 6. LSO Learning Partners<br />Content Partners<br />Integrated Virtual Classroom Rapid Content Authoring<br />Integration of Virtual Classroom via Web Services <br />Assessments Authoring Tools<br /><ul><li>SAP AG2009</li></li></ul><li>7<br />Which partners are certified?<br />http://www.sap.com/ecosystem/customers/directories/SearchSolution.epx<br />Certification Scenarios:<br />LS-CNT 200 for content integration (import)<br />LS-ELS 300 for web services<br />
  7. 7. 8<br />Which partners are certified?<br />e.g. LS-ELS 300 for web services<br />
  8. 8. 9<br />Overview<br />Overview of Content & Service Integration Options<br />Web Services – book, cancel, launch, track<br />Integrate an assessment application e.g. Questionmark<br />Integrate e-learning content e.g. Skillsoft<br />Integrate virtual classroom services<br />New with EHP2: out-of the box integration of Adobe Connect<br />How to integrate e-Learning Content (without web services)<br />Create and Import Content with the Authoring Environment<br />New with EHP2: AICC and SCORM2004<br />New with EHP4: Rapid Content Publishing<br />Quick & easy: Training Management – static link<br />
  9. 9. Integration Benefits<br />Combine Enterprise Learning platform with the best-in-class Applications and Services<br /><ul><li>seamless, flexible deployment – using standard web services
  10. 10. no need to import and maintain content
  11. 11. consistent end-user experience – learner works in familiar environment
  12. 12. updated learner profile in Enterprise Learning – all reporting options available
  13. 13. business processes of Enterprise Learning platform can be used</li></ul>importedself-paced courses<br />Web ServicesAssessments<br />Web Services- self-paced courses<br />Web Services-online instructor-led<br />10<br />
  14. 14. 11<br />What can you achieve with the Web Services in LSO?<br /><ul><li>Integrate e-Learning content that resides on a hosted server e.g. Skillsoft courses
  15. 15. Integrate an external assessment tool and use the best of both worlds e.g. Questionmark, Comartis
  16. 16. Make use of the integrated Adobe Connect application (with SAP Enterprise Learning as of EHP2)
  17. 17. Integrate Virtual Classroom / Virtual Meeting tools other than Adobe Connect
  18. 18. Integration other applications that support the web services</li></li></ul><li>12<br />Web Services Outline I<br />
  19. 19. 13<br />Web Services Outline II – Learning Progress<br />
  20. 20. 14<br />Integration Overview SAP-Questionmark<br />Integration via standard web services<br />Web Services<br />SAP Learning Solution<br />SAP Exchange Infrastructure<br /><ul><li>Web Services are part of the standard delivery
  21. 21. Web Services cover:
  22. 22. booking/registering to an assessment
  23. 23. option to cancel again
  24. 24. start the assessment
  25. 25. learning progress transferred back</li></li></ul><li>15<br />Set Up Access<br />To Assessment<br />Make Available<br />To Learner<br />Deliver<br />Assessment<br />Complete<br />Assessment<br />Store Overall<br />Results<br />Store Detailed<br />Results<br />Integration Overview -- Functional Flow<br />Create<br />Assessment<br />Learner<br />Launches<br />
  26. 26. 16<br />Set-up in Questionmark and SAP<br /><ul><li>In SAP LSO: IMG steps
  27. 27. Set-up an external training provider for Questionmark
  28. 28. Specify which services will be used for Questionmark (book, cancel, launch, which method to use for learning progress)
  29. 29. Create company for Questionmark
  30. 30. Link company to external training provider
  31. 31. In SAP Netweaver: XI/PI
  32. 32. Set-up up the connection between the SAP and Questionmark
  33. 33. In Questionmark
  34. 34. Set up the assessment and note the course ID
  35. 35. In SAP LSO: Course set up
  36. 36. Create a Course Type with delivery method “external WBT”
  37. 37. Provide the information for the “external catalog connection” e.g. the course ID in the Questionmark system
  38. 38. Set the “is organized by” relationship to the external training provider for Questionmark</li></li></ul><li>17<br />Learning Portal<br />LMS<br />Authoring<br />Content Management System<br />Integration Processes – Learning Portal<br />Personalized Course Proposal<br />Course Catalog<br /><ul><li>Learner is in Learning Portal of SAP Learning Solution
  39. 39. Course catalog and personalized learning proposals contain Questionmark Perception asessment
  40. 40. Questionmark Perception asessment can be combined flexibly into course packages (program or curriculum)</li></li></ul><li>18<br />Integration Processes –Booking<br /><ul><li>Qualification framework integrated
  41. 41. Standard workflow can be used
  42. 42. Can be combined with ILT, self-paced etc.
  43. 43. Electronic signature can be applied
  44. 44. If price is provided, internal cost allocation or billing to externals is possible
  45. 45. standard reporting can be used</li></ul>Web Service forbooking<br />
  46. 46. 19<br />Integration Processes – Launching<br />Web Service forlaunchingopensQuestionmarkPerceptionassessment<br /><ul><li>After booking, the Questionmark Perception assessment is available in the current training activities and can be launched from within the Learning Portal of the SAP Learning Solution.</li></li></ul><li>20<br />System requirements<br /><ul><li>SAP Learning Solution 3.00 or higher
  47. 47. web services are part of the standard delivery (no additional licence necessary)
  48. 48. some professional services for system set up (XI consultant) may apply</li></ul>SAP Learning Solution/<br />SAP Enterprise Learning<br /><ul><li>Perception version 4.3 or higher
  49. 49. web services and SAP integration are an additionally licensed item</li></li></ul><li>21<br />Customer success stories<br />http://www.questionmark.com/us/casestudies/nppd.aspx<br />
  50. 50. 22<br />Customer success story – Sanlam<br />http://www.sap.com/services/education/customers/index.epx<br />
  51. 51. 23<br />Overview<br />Overview of Content & Service Integration Options<br />Web Services – book, cancel, launch, track<br />Integrate an assessment application e.g. Questionmark<br />Integrate e-learning content e.g. Skillsoft<br />Integrate virtual classroom services<br />New with EHP2: out-of the box integration of Adobe Connect<br />How to integrate e-Learning Content (without web services)<br />Create and Import Content with the Authoring Environment<br />New with EHP2: AICC and SCORM2004<br />New with EHP4: Rapid Content Publishing<br />Quick & easy: Training Management – static link<br />
  52. 52. 24<br />Skillsoft Integration at SAP<br /><ul><li>Customer project (SAP Education as a customer)
  53. 53. Skillsoft – LSO integration not part of the standard delivery (out of the box)
  54. 54. The LSO-SkillSoft Integration Project is the next phase of the roll out of Skills On Demand, launched with the Career Success Center in February 2007</li></ul>Phase 2 – Approximately 1000 Skills On Demand e-Learning courses available to all SAP employees globally October 2007<br />Phase 3 – All Skills On Demand e-Learning courses and learning assets available to all SAP employees Spring 2008<br /><ul><li>SAP AG 2007,</li></li></ul><li>25<br />Skillsoft Integration at SAP - Integration into existing environment<br /><ul><li>SAP AG 2007,</li></li></ul><li>26<br />Skillsoft Integration at SAP – Course Catalog<br /><ul><li>SAP AG 2007,</li></li></ul><li>27<br />Skillsoft Integration at SAP – Learning Portal<br /><ul><li>SAP AG 2007,</li></li></ul><li>28<br />Skillsoft Integration at SAP – Start Learning<br /><ul><li>User Views Course Details for a launched course on SkillSoft’s website via course player
  55. 55. SAP AG 2007,</li></li></ul><li>29<br />Skillsoft Integration at SAP – view progress<br /><ul><li>User Views learning progress in LSO
  56. 56. SAP AG 2007,</li></li></ul><li>30<br />Skillsoft Integration at SAP – Solution Overview<br /><ul><li>The integration between SAP’s corporate LSO and SkillSoft’s learning inventory will be achieved by using the best of both organizations infrastructures.</li></ul>AXIS<br />SOAP<br />ADAPTER<br />OLSA<br />XI<br />Behind Firewall<br />XI<br />In DMZ<br /><ul><li>SAP AG 2007,</li></li></ul><li>31<br />Skillsoft Integration at SAP–Flow Data/Course Integration<br /><ul><li>SAP AG 2007,</li></li></ul><li>32<br />Skillsoft Integration at SAP – Data/Course Technical<br />AXIS <br />SOAP<br /><ul><li>SAP AG 2007,</li></li></ul><li>33<br />Skillsoft Integration at SAP – Summary of benefits and challenges<br /><ul><li>Benefits
  57. 57. Single point of entry for all SAP employees, familiar User Interface
  58. 58. Tracking/participation data available in both systems –> Reporting
  59. 59. Standard LSO features could be used (but are not at this time): Qualification transfer, Workflow , bundling of courses
  60. 60. Challenges
  61. 61. Create Skillsoft courses in LSO: solution via manual upload on a monthly basis
  62. 62. User synchronization (on weekly basis)
  63. 63. SAP AG 2007,</li></li></ul><li>34<br />Overview<br />Overview of Content & Service Integration Options<br />Web Services – book, cancel, launch, track<br />Integrate an assessment application e.g. Questionmark<br />Integrate e-learning content e.g. Skillsoft<br />Integrate virtual classroom services<br />New with EHP2: out-of the box integration of Adobe Connect<br />How to integrate e-Learning Content (without web services)<br />Create and Import Content with the Authoring Environment<br />New with EHP2: AICC and SCORM2004<br />New with EHP4: Rapid Content Publishing<br />Quick & easy: Training Management – static link<br />
  64. 64. 35<br />Course Program<br />SCORM2004AICC<br />Out-of-the-box with EHP2: Adobe Connect integration<br />Enterprise Learning<br />Learning Solution<br />Enterprise Services<br />Virtual Classroompowered by*<br />Learning Portal<br />Instructor/Tutor Portal<br />LearningManagementSystem<br />Content Player<br />AuthoringEnvironment<br />SAP Enterprise Learning environment <br /> = <br />SAP Learning Solution<br />Enhancement Package 2<br /> +<br />integrated virtual Learning Room<br />(powered by Adobe Connect)<br />Content Management System<br /><ul><li>SAP AG 2007,</li></li></ul><li>36<br />Overview<br />Overview of Content & Service Integration Options<br />Web Services – book, cancel, launch, track<br />Integrate e-learning content<br />Integrate virtual classroom services<br />Integrate other applications e.g. Questionmark<br />New with EHP2: out-of the box integration of Adobe Connect<br />How to integrate e-Learning Content<br />Create and Import Content with the Authoring Environment<br />New with EHP2: AICC and SCORM2004<br />New with EHP4: Rapid Content Publishing<br />Quick & easy: Training Management – static link<br />
  65. 65. 37<br />Authoring Environment to create and import content (all releases)<br />check-in, release, publish<br />Master Repository = Content Management on Server<br />Local Repository=on Author‘s PC<br /><ul><li>Authoring Environment installation necessary – for import only, too</li></li></ul><li>38<br />Authoring Environment SCORM 1.2 (all releases), SCORM 2004 and AICC (as of EHP2)<br />AICC content can also be called from a remote server<br />Check-in of course structure file only<br />Contains path to actual content<br />SAP CMS<br />SAP Authoring Environment<br />pointing<br />Launching<br />SAP Learning Portal<br />External <br />
  66. 66. 39<br />Portal Role to publish Content (as of EHP4)<br /><ul><li>No Authoring Environment installation necessary for import</li></li></ul><li>Quick and easy: Static Link<br />Course Content can also beassignedas a static link<br /><ul><li>Player required
  67. 67. Notrackingorversioning</li></ul>40<br />
  68. 68. 41<br />Summary / Learning Points<br /><ul><li>Flexible integration options in SAP Learning Solution
  69. 69. Learning Content canbeintegrated:
  70. 70. Import usingAuthoringEnvironment
  71. 71. SCORM
  72. 72. AICC , SCORM2004 (asof EHP2)
  73. 73. Import using Rapid Content Publishing in the Portal (asof EHP4)
  74. 74. Connect tohostedcontentusing web servicesor AICC
  75. 75. Connect quick and easy usingstatic link
  76. 76. Other learning applications can be integrated using web services:
  77. 77. e.g.Virtual Classroom applications
  78. 78. Out-of the box delivery of integrated Adobe connect (as of EHP2)
  79. 79. e.g. Assessment application </li></li></ul><li>42<br />]<br /><ul><li>Thank you for participating.</li></ul>Please remember to complete and return your evaluation form following this session.<br />For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc<br />[<br />SESSION CODE: <br />1110<br />

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