Jacobina Plummer - Agile working and the impact on social media for internal communications

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  • 1. AGILE WORKINGFLEXIBLE WORKING AND THE IMPACTON SOCIAL MEDIA FOR INTERNALCOMMUNICATIONSJACOBINA PLUMMERAGILE WORKING COMMUNICATIONS & CHANGE MANAGER
  • 2. IN THE PAST…Organisationsplaced boundariesaround work» When (9 to 5)» Where (the office)
  • 3. TODAY… TODAY
  • 4. WHAT IS AGILE WORKING?An approach to working with: •  Maximum flexibility •  Minimum constraintsFocusing on results andperformance, instead of timeand attendanceAny Unilever employee canwork ‘anywhere, anytime’ aslong as the needs of businessare met
  • 5. BUT REALLY…It’s a total culture change around howwork is done | 46 46
  • 6. WHY IS IT SO CRITICAL?Enables the global operating frameworkSustainabilityCost-savings#1 in place | 47 47
  • 7. AGILE WORKING MODEL Workplaces0 Working0 Technology0 Prac;ces0 0Talent0&0 Capability0 Diversity0 Sustainability0 Vitality0 Savings0
  • 8. COLLABORATIVEENVIRONMENTS Mapletree Business City, SingaporeUnilever Haus, Hamburg Englewood Cliffs, NJ
  • 9. IMPLICATIONS IMPLICATIONS
  • 10. BENEFITS•  Better capabilities for ideas sharing globally•  Fast decision-making•  Work arbitrage•  Greater cultural understanding and diversity
  • 11. SOCIAL MEDIA BECOMES KEY
  • 12. CONSUMER VS ENTERPRISEPLATFORMS?
  • 13. CRITICAL SUCCESS FACTORS•  Freedom of expression•  Leadership endorsed and engaged•  One space•  Relevant – know your audience