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Dealing with Negative Criticism in Social Media SAP SAUG

by social network strategist at In the highest room in the tallest tower in a land far far away. on Nov 08, 2011

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Laurel Papworth's closing keynote at SAUG SAP Plenary in Melbourne Nov 2011. 3 things you don't know about Facebook (how they do ads, Facebook currency Credits and Lists) and 8 way to deal with ...

Laurel Papworth's closing keynote at SAUG SAP Plenary in Melbourne Nov 2011. 3 things you don't know about Facebook (how they do ads, Facebook currency Credits and Lists) and 8 way to deal with negative criticism in online communities

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Dealing with Negative Criticism in Social Media SAP SAUG Dealing with Negative Criticism in Social Media SAP SAUG Presentation Transcript