What Keeps HR Up At Night?
Todays Workforce

HR Technology

Role
Specialty
Age
Gender

Geography

Age
Motivation

Gender

Distributed
Workforce
Cultu...
Survey Respondents

853

Professionals responded to the
survey

89%
55%

Plan, manage, or administer
Recruiting, Learning,...
Survey Structure
The survey was divided into five sections:
•
•
•
•
•

General/Strategic HR concerns
Talent acquisition an...
Top 3 HR Management Concerns
48%

Engaging and retaining employees

45%

Developing leaders and managing skills gaps

41%
...
Human Resource Management Concerns
Engaging and retaining employees
Developing leaders and managing skills gaps
Recruiting...
Insight into concerns
• Only 12% of respondents selected Gaining C-suite support for our
HR initiatives.
• Yet, in a subse...
Concern By HR Area
Recruiting

28%

27%

Performance

Learning and
Development

21%

HRMS

Onboarding

15%

7%
Recruitment and Retention Concerns
Creating an attractive organizational culture to engage
employees.

Sourcing the right ...
Replace a Top Executive?

38%
Yes

41%
No
The Generation Gap
Workforce of the future
Attracting Millennials As Boomers Retire
Technology Concerns
54%

Having sound data and analytics, so that we can have a clear
picture of our workforce

43%

Integ...
Compliance Concerns
Compliance
70% of respondents reported that they are regulated by a
governing or outside agency.

16
Overall HR business concerns
Top three concerns you have about how the HR department works within
your company’s business ...
What else keeps HR up at night...
Other HR Challenges
We gave respondents an open-ended question, “Is there anything else
in the subject areas we’ve covered...
Respondents wrote...
• “Getting management to utilize HR as a business partner rather
than an after-thought used to put fi...
Respondents wrote...
• “Turnover and acquiring the right employees for the
organization.”
• “In a time of downsizing and c...
Conclusions
Conclusions
HR leaders have a wide variety of concerns, juggling myriad issues-from recruiting top talent to keeping curre...
Key Takeaway
Organizations must move from tactical to strategic approaches. In order
to demonstrate the business value of ...
Key Take Away
Compliance regulations are evolving rapidly, driven by
technology, changes in hiring, veterans benefits, and...
Take Away

Metrics and analytics matter: Evaluate initiatives regularly and
systematically.

Key takeaway:
Data on finance...
Want more?

Download the full report
View the Infographic
About SilkRoad
SilkRoad® is a leading global provider of
cloud-based, end-to-end talent
management solutions that enable
c...
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What Keeps HR Up At Night?
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What Keeps HR Up At Night?

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As HR professionals we all have a million different things on our minds. Are we keeping up with the latest and greatest trends in the space? Will we have the resources we need to do our jobs as efficiently as possible? And perhaps most importantly, what are some ways to simplify our processes and make life easier? We asked, you answered! See the results in this SlideShare and be sure to download the report!

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  • Titles varied, from Vice President and Director of HR, to Director of Learning, Director of Talent Development, CEO, Manager of Recruiting and Relocation, and others.The two largest industry categories were Healthcare and Manufacturing with 14% of respondents each.
  • (Tom) “Those who can’t develop strategies are confined to execute tactics,” goes the old adage. This is so true of HR and L&D.In recent years, the approach to talent management has shifted to a more strategic process
  • Automation of talent management can have an enormous impact on an organization’s success. Reducing paperwork and effort and providing a more cohesive framework for dispersed organizations are just a few of the rewards of automation. While some organizations had automated their talent management processes, a surprising number still reach for paper. HR and L&D professionals can spearhead automation efforts and assemble multi-disciplinary teams to determine which processes stand to benefit.Now, take a look at the next slide to see an example of how prevalent automation efforts are among our respondents’ organizations.
  • (Tom)Metrics and analytics are crucial to the success of talent management programs.Without solid business data, such as customer data, sales revenue, or productivity information, professionals cannot evaluate and demonstrate the impact of their programs. For example, in our Onboarding Survey, a large number of respondents said they lack year-over-year data to show that onboarding has increased employee productivity. Yet paradoxically, productivity was stated as one of the goals of the program. Data on finance, productivity, and retention must be made more easily accessible to professionals. Technology offers one solution to this problem. Automated tools for data analytics can put company-wide information at professionals’ fingertips.Now take a look at the graph from our Onboarding Survey, which shows the Key Performance Indicators organizations use as benchmarks. This illustrates my point above.
  • What Keeps HR Up At Night?

    1. 1. What Keeps HR Up At Night?
    2. 2. Todays Workforce HR Technology Role Specialty Age Gender Geography Age Motivation Gender Distributed Workforce Culture Geography Education Motivation Thinking Styles Gender Culture Thinking Styles Gender Interests Education Role Specialty Interests
    3. 3. Survey Respondents 853 Professionals responded to the survey 89% 55% Plan, manage, or administer Recruiting, Learning, Development or other HR programs. Had more than 500 employees. 82% The respondents had 5 or more years experience in HR.
    4. 4. Survey Structure The survey was divided into five sections: • • • • • General/Strategic HR concerns Talent acquisition and retention Technology Compliance The business side of HR
    5. 5. Top 3 HR Management Concerns 48% Engaging and retaining employees 45% Developing leaders and managing skills gaps 41% Recruiting the best employees
    6. 6. Human Resource Management Concerns Engaging and retaining employees Developing leaders and managing skills gaps Recruiting the best employees Battling organizational resistance to change Improving or implementing HR technology to maximize value for the organization. Meeting compliance regulations Implementing learning and development programs Creating succession plans Managing employee compensation programs
    7. 7. Insight into concerns • Only 12% of respondents selected Gaining C-suite support for our HR initiatives. • Yet, in a subsequent write-in question about concerns, professionals were vocal about their relationship to the C-suite and the executive team’s role in shaping the work environment.*
    8. 8. Concern By HR Area Recruiting 28% 27% Performance Learning and Development 21% HRMS Onboarding 15% 7%
    9. 9. Recruitment and Retention Concerns Creating an attractive organizational culture to engage employees. Sourcing the right candidates for the company. Addressing turnover in our workforce. Recruiting employees, but with fewer resources (budget or staff). Giving employees opportunities to use their skills and abilities. Offering a better salary/benefit package than our competitors do. Providing flexible work arrangements that promote work/life balance.
    10. 10. Replace a Top Executive? 38% Yes 41% No
    11. 11. The Generation Gap
    12. 12. Workforce of the future
    13. 13. Attracting Millennials As Boomers Retire
    14. 14. Technology Concerns 54% Having sound data and analytics, so that we can have a clear picture of our workforce 43% Integrating our HR systems 39% Offering the latest tools and technology to maximize our employees effectiveness 39% Ensuring HR technology can satisfy compliance reporting requirements 6% Must have been dreaming because they said they had no technology concerns
    15. 15. Compliance Concerns
    16. 16. Compliance 70% of respondents reported that they are regulated by a governing or outside agency. 16
    17. 17. Overall HR business concerns Top three concerns you have about how the HR department works within your company’s business overall. Developing an HR organization that acts strategically, rather than tactically. Ensuring that HR has a “seat at the table” in making business decisions about the organization. Managing organizational change. Applying HR policies and procedures throughout all areas of the business. Developing partnerships across different teams to achieve business objectives.
    18. 18. What else keeps HR up at night...
    19. 19. Other HR Challenges We gave respondents an open-ended question, “Is there anything else in the subject areas we’ve covered that keeps you up at night?” 700 Professionals responded to the question Many concerns focused on the position of HR within the organization and the relationship of HR to executive leadership.
    20. 20. Respondents wrote... • “Getting management to utilize HR as a business partner rather than an after-thought used to put fires out.” • “Being business relevant and adding value.” • “Getting the C-suite to agree that the HR function is as key as the Finance function and consequently pay attention to HR issues.” • “Top leadership retiring in the next 3 years hanging on to archaic strategies and processes.”
    21. 21. Respondents wrote... • “Turnover and acquiring the right employees for the organization.” • “In a time of downsizing and change in business approach, the communication aspects seem to be considered as the least important. Executive management is making decisions based on monetary concerns with seemingly little consideration of operational impacts on process, product, and people.” • “Keeping supervisors and managers apprised of risks in a litigious world.” • “Performance reviews that have value and are not just a check mark to get it done.”
    22. 22. Conclusions
    23. 23. Conclusions HR leaders have a wide variety of concerns, juggling myriad issues-from recruiting top talent to keeping current on compliance laws and fostering employee engagement. Survey results indicate that HR leaders are voicing perennial concerns about developing a strategic role within their companies. This entails not just focusing on HR departmental issues, but on the challenges facing the business as a whole--helping to develop a workforce that will create value for the organization.
    24. 24. Key Takeaway Organizations must move from tactical to strategic approaches. In order to demonstrate the business value of HR. Key takeaway: Talent Acquisition and Talent Management should partner internally to bridge the gaps in metric providing a more holistic few of what's working and what's not providing a clearer picture to the business. 25
    25. 25. Key Take Away Compliance regulations are evolving rapidly, driven by technology, changes in hiring, veterans benefits, and more stringent healthcare policies Key takeaway: Professionals need 21st century tools to keep informed so they can better manage these changes 26
    26. 26. Take Away Metrics and analytics matter: Evaluate initiatives regularly and systematically. Key takeaway: Data on finance, productivity, and retention must be made more easily accessible. Technology, e.g. automation and data analytics are one solution. 27
    27. 27. Want more? Download the full report View the Infographic
    28. 28. About SilkRoad SilkRoad® is a leading global provider of cloud-based, end-to-end talent management solutions that enable customers to find, attract, develop, and retain the best talent. The award-winning SilkRoad® Life Suite® includes Talent Acquisition, Talent Development, and HRMS solutions that are delivered through a Talent Portal to drive greater engagement, collaboration, and user adoption. The suite is easy to deploy, easy to use, and affordable for businesses of every size. Visit www.silkroad.com for more information. Follow us on Twitter @SilkRoadTweets
    29. 29. Thank You!

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