Silicon halton Meetup 39 Keynote presentation by CIO of Sheridan College

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Deck from Keynote presentation at Meetup 39 on January 8, 2013 @ Milton Centre for the Arts, Milton, Ontario, Canada.
Keynote by CIO of Sheridan College, Sumon Acharjee
@SheridanCollege

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Silicon halton Meetup 39 Keynote presentation by CIO of Sheridan College

  1. 1. 1/14/2013 Topics – Interactive Session1.Sheridan Overview2.Sheridan IT Landscape3.Our Zen Journey & Forward • Leadership  • Results ‐ Some Cool stuff 1
  2. 2. 1/14/2013 Sheridan Overview• 4 Campuses in GTA – Oakville (2), Brampton, Mississauga• 50,000+ students – 17,000+ FT  35,000 PT• 200 programs  – certificates, diplomas, degrees• 6 Academic Faculties – Animation, Arts  Design – Applied Science and Technology – Business – Applied Health  Community Studies – Liberal Arts  Access – Continuing  Professional Studies Sheridan OverviewMission – To deliver a premier, purposeful educational experience in an environment renowned for creativity and innovationVision – To become Sheridan University, celebrated as a global leader in undergraduate professional educationValues – Academic Excellence – Creativity and Innovation – Global Citizenship 2
  3. 3. 1/14/2013 IT  Vision Values• It’s all about education, not technology – Accessible – Just in Time – Device Agnostic – Secure, virtualized  delivery of software, data  information  regardless of endpoint. – Fully integrated systems – Always on, Always connected (Five Nines) – Security without impediment IT  Vision Values• People make IT happen  – Innovative people = Innovative  solutions – Anyone can buy technology. For it to  be an enabler, it must be well‐ implemented by people. – We have confidence in our systems,  not complacency – We weave creativity  innovation  into all we do• We crave the leadership position  – Be the first, be the best – Winning awards for innovation – We share what we have learned 3
  4. 4. 1/14/2013 IT By the Numbers ‐ Staff• 75 FT   45  PT staff with a  combined 900+ Years of  Sheridan experience  – Average tenure of 12 years • 11 team members have  20  years – Most are alumni of Sheridan’s  Technical Programs IT By the Numbers ‐ Systems• ERP ‐ Oracle/PeopleSoft  environment • One of the largest utilized  LMS implementations for an  Higher Ed institution• 130+ applications used in  our technology required  programs – 9000+ students in• Connected for  collaboration: Award  winning infrastructure 4
  5. 5. 1/14/2013IT By the Numbers ‐ Infrastructure• 400+ Servers (90% running  in Virtual Environments)• 35K+ Network ports, 3500+  Phones, N‐Wireless Access  Points – 21K+ Active  Network Connections• 300,000+ Active Accounts  (Staff, Students, Alumni)  • 3000 Desktops, 6000  Laptops, 300+  PrintersIT By the Numbers ‐ Infrastructure• 285 technology enabled  classrooms• Over 350 TB storage tiered,  deduped and virtualized• Dedicated fiber connections  between 3 campuses  running at 40GBs  • Connected for research:  ORION, SHARCNET, Internet  • IT infrastructure is  operationalized” 5
  6. 6. 1/14/2013 Digital NativesStudents, Faculty and Staff help drive this… not IT alone 6
  7. 7. 1/14/2013 Fundamentally, IT flows like water….   We cannot be the Rock (Dr. NOs!!!!)    Folks will go around us like villains… Consumerization of ITChanging Role of IT: Keeping Things  Business  Enabling  Running Process Change Collaboration • “Applification” of our tools, service, support and projects  • Need for us to Understand “what is core” vs. “what is context” • To evolve from technicians to solution architects • Constant user input and a solid understanding of our users’ use • Ensure integration and compliance • Stop supporting and start engaging! 7
  8. 8. 1/14/2013 Changing the IT Culture• When you force smart  professionals to “comply” with too much structure you  will get: – Passive Aggressive Behavior,  ambushes, calling in sick,  internal conflict, etc…• Think Participation NOT  compliance Project Failure• What is the MAIN  reason technology  projects fail?• Remember we don’t  manage projects, we  manage People!• The key to successful  projects is ensuring our  people have “Soft Skills” 8
  9. 9. 1/14/2013 Intrapreneurship• We must instill a sense  of risk‐taking and  entrepreneurship  within our teams• Fail fast, fail often but  learn from mistakes• Concept of “Directed  Autonomy” IT Failure• Lots of Blame to go  around• The underlying cause in  most cases is simply a  resistance to change• In other words,        “How People Feel” 9
  10. 10. 1/14/2013 The Keys to our  IT Department Success• “What’s next?” Philosophy• Get lean or get out! – “Agile/Rapid/Lean” type of  project execution – MVP and CI Concepts• The amount of documentation is  determined by the size and scope  of the project• Must execute many projects  concurrently and take risk• Fail fast before large investments  are made 10
  11. 11. 1/14/2013 LEARNING SPACES – Technology Invisible and AvailableInnovative, versatile and accessible learning spaces that enrich teaching  learning.  – Classrooms are accessible and navigable – All classrooms are  have sound amplification – State‐of‐the‐art projectors display content throughout  classroom (most rooms will have 4‐6) – Flexible work spaces serve the diverse needs of learners – Connectivity in classroom for components and users  – White boards surrounding class spaces offer flexibility and  versatility – Zoned lighting offers greater control of learning environment – High‐density wireless network access at the fastest available  speed – Open Access  – Allow  connectivity with authentication for any  device for Sheridan community 11
  12. 12. 1/14/2013Internet and Access Printing 12
  13. 13. 1/14/2013Now Available – Sheridan Mobile AppSheridan App Features ‐ JAVACAM• Check how many people are  in line at each coffee  shop. This unique  application displays a real‐ time cartoon image of the  line‐up at each coffee  shop. The store fronts and  characters are hand drawn  by Sheridan grads. 13
  14. 14. 1/14/2013 Sheridan App Features – Location Services• Select a campus and click on  a specific building to view  the floor maps. Use the  category or keyword search  features to find specific  classrooms, meetings  rooms, food vendors and  other campus services.  The“Where am I” feature  pinpoints your current  location on the map. 14
  15. 15. 1/14/2013 New LMS  eMail Cloud Systems• Seamless Hybrid Cloud Solutions for the Sheridan Community• Email – 6500 Staff 300,000 Student/Alumni Accounts  – 4.3 TB oneCARD• 25,000 oneCards deployedMore information at: http://onecard.sheridancollege.ca 15
  16. 16. 1/14/2013Institutional Software Agreements 21st Century Tools For the 21st Century Student  5 Skills Everyone Needs  to Have on a Resume1. Excel2. Web Development  • Java, HTML, SQL3. Adobe Creative Suite4. Foreign Language 5. Google Analytics http://money.usnews.com/money/blogs/outside‐voices‐careers/2012/03/20/5‐skills‐everyone‐needs‐to‐have‐on‐a‐resume 16
  17. 17. 1/14/2013 Current  Future Projects • HMC  Expansion• New Parking System• Desire 2 Learn (LMS)• Sheridan Mobile App• Virtualization (Desktop)• Business Process Optimizations and Alignment• … Listening to our Students… about how to best connect with them • Educause Annual ECAR  Survey: – http://www.educause.edu/ecar 17
  18. 18. 1/14/2013Technology Commendations Importance of various  devices to academic successCommunication Mode Selectivity Social networking with other Social students? networking with currentinstructors? 18
  19. 19. Slide 36gd1 And this? gdobbin, 06/11/2012
  20. 20. 1/14/2013 Technology Impact on Academic  Environment ‐ ExampleTechnology Engages Students Engagement Winners 19
  21. 21. 1/14/2013 Object Formerly Known as the TextbookConcepts that Formulating• Modules ‐AND/OR‐• Chunks• Nuggets• Learning Fractals 20
  22. 22. 1/14/2013Away from our keyboards…Tangibility ‐ Here and Now… 21
  23. 23. 1/14/2013Innovation by the Phases of the Internet Web 4.0 The Internet Of Things Doubling  Every 90 days 22
  24. 24. 1/14/2013 THANK YOU!QUESTIONS OR COMMENTS? SUMON.ACHARJEE@SHERIDANCOLLEGE.CA 23

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