Cable MSO's vs Telco-Who's Winning and Why
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Cable MSO's vs Telco-Who's Winning and Why

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Brian Cappellani, Sigma System's presents at the TMForum Americas event in 2007

Brian Cappellani, Sigma System's presents at the TMForum Americas event in 2007

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Cable MSO's vs Telco-Who's Winning and Why Cable MSO's vs Telco-Who's Winning and Why Presentation Transcript

  • “ Cable MSOs vs Telco – Who’s Winning and Why” Brian Cappellani, Sigma Systems
  • Who is winning ?
    • Depends who you talk to …..
    • Successes on both sides
  • Telco Successes
    • Continued growth in HSD in North America
      • U.S. phone companies signed up at least 100,000 more high-speed data subscribers than cable operators during the fourth quarter of 2006 1
      • For the ninth time in the last 11 quarters, telcos beat their cable counterparts 1
      • Now have close to 45% of market
    • Continue to dominate HSD outside of North America
      • 65.7% global market share for DSL 2
    • Getting video rolling
      • Statewide franchises in many states
      • Verizon FiosTV hits 25% penetration in markets where it is introduced
      • IPTV successes in Asia PAC
    • 1 Cable Digital News
    • 2 DSL Forum
  • Cable Successes
    • VOIP continues to be a success
      • Customers in US accessing VoIP via their cable provider jumped 167% in 2006 from 3.9M subs to 6.3 M subs 1
      • By end of 2007 Comcast will be fourth largest residential telco in U.S.
    • Now moving into business services
      • Not just SMB VOIP
      • Cox is #4 in U.S. retail business Ethernet providers 3
    • Continue to lead on HSD in North America
      • Cable continues to lead the U.S. broadband access market by commanding 54 percent of total subscriptions 2
    • Major operators now rolling out wireless with “Pivot” Brand
    • “ SpectrumCo” now owns US spectrum
    • 1 Yankee Group
    • 2 Strategy Analytics
    • 3 Vertical Systems Group
  • Same Fears
    • Fear being relegated to “pipe providers”
      • Access margins eroding
    • Pressure from new and “Web 2.0” entrants
    • Both recognize need to “evolve”
  • New Services Demand New Level of Agility
    • Define & re-use service & application building blocks & enablers
    • Provide appropriate simple, abstracted APIs
    • Make these enablers available both internally and externally to partners
    • Provide the capability to rapidly “on-board” new partners
    Increase Velocity of Service Introduction Telecom IT Enabler Building Blocks New Services Months/Years Days/Weeks
  • Cable Operator Perspective Brian Cappellani, Sigma Systems
  • Key Initiatives
    • “ Keep pushing the bundle”
    • Continue with residential VoIP rollouts
      • In 2007, Comcast added 2.4 M VoIP subs – now 4 th largest residential phone company in US
      • 80% of voice customers take all 3 products
    • Expand On-Demand capabilities
      • Comcast had 1.9 Billion VOD views in 2006
    • Roll out OCAP
      • Enable STB and application standardization, converged delivery to STB
    • Commercial Services
      • SMB commercial VoIP
      • Data services
    • Wireless Integration
  • Key Challenges
    • Is there a Bandwidth Gap ?
      • SDV, Micro Nodes, 1GHz overlays, DOCSIS 3.0
    • Wireless Integration
      • Pivot rollouts slower than expected
    • Need to transition existing OSS, systems and technology to support:
      • Converged services
      • Partner Integration
      • Rapid introduction of new products & services
  • Thank You Brian Cappellani, CTO Sigma Systems [email_address] 416-365-3966
  • Telecom Carrier Strategy Date: November 8, 2007 Arthur J Musgrove Director, Network Operations Systems TELUS
  • About TELUS (2006 Year End)
    • Revenue: $8.7Bn
    • Customers: 10.7M (4.5M wireline/5.1M wireless/1.1M Internet)
    • Incumbent in British Columbia, Alberta, and Quebec
    About OSS @ TELUS
    • Integrated national capabilities
    • 220 applications
    • 340 employees and contractors
    • 36 active implementation projects
  • Challenges & Opportunities
    • Erosion of traditional Local and Long-Distance business
    • Growth of High-Speed Data, Internet, Wireless, and IP-TV
    • Regulatory disparity
    • End of engineered and extended lifespans of TDM switches
    • High value in content services, but significant risk of entry (ie, Amp’d Mobile)
    • Ability to offer differentiated services, but with regulatory and market risks (ie, Net Neutrality)
    • Ever increasing connectedness, but point of value is always moving
  • Leveraging Natural Advantages
    • Brand confidence – quality, reliability
    • Experience in running services that do not tolerate outages – TV outages and 911 outages are different things
    • Tradition of innovation and technology leadership
    • Expertise in connecting people – two-way communication - its what we’ve always done
    • A part of our community
  • OSS Impact
    • Plug-and-play: providing and consuming services should be instantaneous and seamless
    • Changing the model: OSS models and manages the network, and so is the centre of the transformation from network-centric to service-centric
    • Assurance: guarantee quality and differentiate customers
    • Cost: make the best business decisions and optimize operational efficiency and effectiveness
    • Transparency: show the customer their service, let them change it
  • Questions