Cable MSO's vs Telco-Who's Winning and Why
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Cable MSO's vs Telco-Who's Winning and Why



Brian Cappellani, Sigma System's presents at the TMForum Americas event in 2007

Brian Cappellani, Sigma System's presents at the TMForum Americas event in 2007



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    Cable MSO's vs Telco-Who's Winning and Why Cable MSO's vs Telco-Who's Winning and Why Presentation Transcript

    • “ Cable MSOs vs Telco – Who’s Winning and Why” Brian Cappellani, Sigma Systems
    • Who is winning ?
      • Depends who you talk to …..
      • Successes on both sides
    • Telco Successes
      • Continued growth in HSD in North America
        • U.S. phone companies signed up at least 100,000 more high-speed data subscribers than cable operators during the fourth quarter of 2006 1
        • For the ninth time in the last 11 quarters, telcos beat their cable counterparts 1
        • Now have close to 45% of market
      • Continue to dominate HSD outside of North America
        • 65.7% global market share for DSL 2
      • Getting video rolling
        • Statewide franchises in many states
        • Verizon FiosTV hits 25% penetration in markets where it is introduced
        • IPTV successes in Asia PAC
      • 1 Cable Digital News
      • 2 DSL Forum
    • Cable Successes
      • VOIP continues to be a success
        • Customers in US accessing VoIP via their cable provider jumped 167% in 2006 from 3.9M subs to 6.3 M subs 1
        • By end of 2007 Comcast will be fourth largest residential telco in U.S.
      • Now moving into business services
        • Not just SMB VOIP
        • Cox is #4 in U.S. retail business Ethernet providers 3
      • Continue to lead on HSD in North America
        • Cable continues to lead the U.S. broadband access market by commanding 54 percent of total subscriptions 2
      • Major operators now rolling out wireless with “Pivot” Brand
      • “ SpectrumCo” now owns US spectrum
      • 1 Yankee Group
      • 2 Strategy Analytics
      • 3 Vertical Systems Group
    • Same Fears
      • Fear being relegated to “pipe providers”
        • Access margins eroding
      • Pressure from new and “Web 2.0” entrants
      • Both recognize need to “evolve”
    • New Services Demand New Level of Agility
      • Define & re-use service & application building blocks & enablers
      • Provide appropriate simple, abstracted APIs
      • Make these enablers available both internally and externally to partners
      • Provide the capability to rapidly “on-board” new partners
      Increase Velocity of Service Introduction Telecom IT Enabler Building Blocks New Services Months/Years Days/Weeks
    • Cable Operator Perspective Brian Cappellani, Sigma Systems
    • Key Initiatives
      • “ Keep pushing the bundle”
      • Continue with residential VoIP rollouts
        • In 2007, Comcast added 2.4 M VoIP subs – now 4 th largest residential phone company in US
        • 80% of voice customers take all 3 products
      • Expand On-Demand capabilities
        • Comcast had 1.9 Billion VOD views in 2006
      • Roll out OCAP
        • Enable STB and application standardization, converged delivery to STB
      • Commercial Services
        • SMB commercial VoIP
        • Data services
      • Wireless Integration
    • Key Challenges
      • Is there a Bandwidth Gap ?
        • SDV, Micro Nodes, 1GHz overlays, DOCSIS 3.0
      • Wireless Integration
        • Pivot rollouts slower than expected
      • Need to transition existing OSS, systems and technology to support:
        • Converged services
        • Partner Integration
        • Rapid introduction of new products & services
    • Thank You Brian Cappellani, CTO Sigma Systems [email_address] 416-365-3966
    • Telecom Carrier Strategy Date: November 8, 2007 Arthur J Musgrove Director, Network Operations Systems TELUS
    • About TELUS (2006 Year End)
      • Revenue: $8.7Bn
      • Customers: 10.7M (4.5M wireline/5.1M wireless/1.1M Internet)
      • Incumbent in British Columbia, Alberta, and Quebec
      About OSS @ TELUS
      • Integrated national capabilities
      • 220 applications
      • 340 employees and contractors
      • 36 active implementation projects
    • Challenges & Opportunities
      • Erosion of traditional Local and Long-Distance business
      • Growth of High-Speed Data, Internet, Wireless, and IP-TV
      • Regulatory disparity
      • End of engineered and extended lifespans of TDM switches
      • High value in content services, but significant risk of entry (ie, Amp’d Mobile)
      • Ability to offer differentiated services, but with regulatory and market risks (ie, Net Neutrality)
      • Ever increasing connectedness, but point of value is always moving
    • Leveraging Natural Advantages
      • Brand confidence – quality, reliability
      • Experience in running services that do not tolerate outages – TV outages and 911 outages are different things
      • Tradition of innovation and technology leadership
      • Expertise in connecting people – two-way communication - its what we’ve always done
      • A part of our community
    • OSS Impact
      • Plug-and-play: providing and consuming services should be instantaneous and seamless
      • Changing the model: OSS models and manages the network, and so is the centre of the transformation from network-centric to service-centric
      • Assurance: guarantee quality and differentiate customers
      • Cost: make the best business decisions and optimize operational efficiency and effectiveness
      • Transparency: show the customer their service, let them change it
    • Questions