Social media & high performance culturePresentation Transcript
using social media tools to create
High Performance Cultures by Design
image: Adam Foster
a presentation by Sidneyeve Matrix
move the needle
drive sales
attract talent
reduce costs
improve SEO
grow networks
increase site traffic
get media coverage
raise satisfaction index
timely resolution of
client service issues
tech-forward companies
attractive to employees
especially Gen Y
community relations management
connecting with staff, clients & hostile publics
journalists and bloggers
clients, partners, competitors
employees, communities, stakeholders
environmentalists, property owners, activists
1. collaboration
across specialties and generations
key to employee satisfaction?
recognition
acknowledge innovators
encourage
share slideshows
demonstrate your in-house expertise
culture of inquiry
make the ask
business intelligence 2.0
image: orangeacid
responsiveness
image: A. Strakey
in real-time
social media listening
increase credibility and outpace the competition
inward facing blog
image: hfabulous
encourage knowledge sharing
with openness
image: Brittany Bush
think video
facility tour
how-to tutorial
product review
behind the scenes
truthiness staff & client interviews
corporate & community events