Social media & high performance culture

using social media tools to create High Performance Cultures by Design image: Adam Foster a presentation by Sidneyeve Matrix

move the needle drive sales attract talent reduce costs improve SEO grow networks increase site traffic get media coverage raise satisfaction index timely resolution of client service issues

tech-forward companies attractive to employees especially Gen Y

community relations management connecting with staff, clients & hostile publics journalists and bloggers clients, partners, competitors employees, communities, stakeholders environmentalists, property owners, activists

1. collaboration across specialties and generations

talent high performance people

2.corporate values clearly articulated & authentically reflected in praxis image: mlp design

image: moriza communicate your shared vision & company values then let staff tell your story

3.inquiry image: micn2sugars engaged, challenging assumptions & asking the hard questions

flexibility image: Pewari Naan encouraging experimentation

4. open networking no more silos supporting information sharing

mobile enterprise needs from an employee email perspective: apps & data multimedia files remote desktop & real-time updates image: j. cliss

5.simplicity streamline operations & optimize speed minimize distracting complexity

velocity rapid learning & ideation

key to employee satisfaction? recognition acknowledge innovators

encourage

share slideshows demonstrate your in-house expertise

culture of inquiry make the ask business intelligence 2.0 image: orangeacid

responsiveness image: A. Strakey in real-time social media listening increase credibility and outpace the competition

inward facing blog image: hfabulous encourage knowledge sharing with openness

image: Brittany Bush think video facility tour how-to tutorial product review behind the scenes truthiness staff & client interviews corporate & community events

SM4HPC social media for high performance cultures

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Social media & high performance culture

by Sidneyeve Matrix

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Social media & high performance culture Presentation Transcript