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We all are humans then what makes some of us so difficult that every other person finds difficult to work with them – BAD APPLES.
Is that difficult people are BAD or something else...
We need to understand this to deal with them more precisely
It is the basic types of behaviour that makes a person so difficult to deal with.
This brings us to the fact that difficult people have behavioral problem and we can only deal with them if we understand why they behave in such objectionable manner most of the time.