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eDesign HCI Team
An Introduction to the team & our Method
The Agenda
The Agenda
• Introduce the Team
• Overview of the Process
• Q&A
The Team
The eDesign HCI team
• An interdisciplinary team of CMU Graduate
  Human-Computer Interaction Students
Shoshana Holtzblatt
•   B.S. Psychology, Northeastern
    University

•   4 years Industry Experience:

    •   User Exper...
Troy Effner
•   B.S. in IT Service and Support at
    Rochester Institute of Technology

•   7 years Managing a Help Desk
...
Clara Correia
•   B.F.A at Lisbon School of Fine Arts

•   3 years Industrial Design Experience
    at at INOV-INESC Inova...
Eric dudiak
•   C.S. Degree in Computational Media
    at Georgia Tech

•   Prior Work Experience:

    •   2 Internships ...
Pablo Bariola
•   B.S. in Systems Engineering, IT
    Management, Universidad de Lima

•   Ten years professional experien...
The Method
User Centered Design
    Contextual Design in the context of User Centered Design Process:

•    Plan
    •   Set Focus & ...
UCD Design Process
Contextual Design in the context of User Centered Design Process:




      Contextual      Contextual ...
Contextual Design



 {
        Contextual Inquiry



      Interpretation Session

P1
     Work Models and Affinity
     ...
Contextual Design



 {
                                Study the user in the field.
        Contextual Inquiry
           ...
Contextual Design



 {
                                Study the user in the field.
        Contextual Inquiry
           ...
Contextual Design



 {
                                Study the user in the field.
        Contextual Inquiry
           ...
Contextual Design



 {
                                Study the user in the field.
        Contextual Inquiry
           ...
The Models & Visions
Under Construction
The Models & Visions
Under Construction
Affinity
The Models & Visions
Under Construction
Affinity



          Sequence
The Models & Visions
Under Construction
Affinity              Visioning




          Sequence
Deliverables
                                       Phase 1
•   User and Task Analysis

    •      Consolidated Affinity an...
Q&A
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  • It is unlikely we will get to do phase 2.

  • Transcript of "E design hci team intro"

    1. 1. eDesign HCI Team An Introduction to the team & our Method
    2. 2. The Agenda
    3. 3. The Agenda • Introduce the Team • Overview of the Process • Q&A
    4. 4. The Team
    5. 5. The eDesign HCI team • An interdisciplinary team of CMU Graduate Human-Computer Interaction Students
    6. 6. Shoshana Holtzblatt • B.S. Psychology, Northeastern University • 4 years Industry Experience: • User Experience Designer at Iron Mountain Digital • Work Practice Designer at InContext Design
    7. 7. Troy Effner • B.S. in IT Service and Support at Rochester Institute of Technology • 7 years Managing a Help Desk • Computer System Usability • Training Documentation • Application Usability • Troubleshooting
    8. 8. Clara Correia • B.F.A at Lisbon School of Fine Arts • 3 years Industrial Design Experience at at INOV-INESC Inovação • Electronic device casing design • Hospital equipment design
    9. 9. Eric dudiak • C.S. Degree in Computational Media at Georgia Tech • Prior Work Experience: • 2 Internships at Apple
    10. 10. Pablo Bariola • B.S. in Systems Engineering, IT Management, Universidad de Lima • Ten years professional experience: • IT management and Information Security at Ernst & Young, Transbank and NewControl-Alignet. E • Engineering and consulting at PricewaterhouseCoopers and Citibank
    11. 11. The Method
    12. 12. User Centered Design Contextual Design in the context of User Centered Design Process: • Plan • Set Focus & Project Scope • Analyze • Learn about your users • Set Usability Goals Questionnaire • Conduct Task Analysis • Contextual Design Phase 1 • Develop Personas • Online Surveys • Write Scenarios • Interviews • Write Use Cases • Focus Group • Design • Contextual Design Phase 2 • Participatory Design • Prototyping • Test & Refine
    13. 13. UCD Design Process Contextual Design in the context of User Centered Design Process: Contextual Contextual Design High Fidelity Empirical study Field Study Design P1 P2 Prototypes UI Guidelines Task Analysis Sketching UI Guidelines Interviews and Functional Surveys Paper Prototyping Functional Surveys Testing Competitive Use Cases Testing Analysis Heuristic Evaluation Usability Testing Usability Testing Usability Testing
    14. 14. Contextual Design { Contextual Inquiry Interpretation Session P1 Work Models and Affinity Diagramming Visioning { Storyboarding User Environment Design P2 Paper Mock-Up Interviews Interaction & Visual Design
    15. 15. Contextual Design { Study the user in the field. Contextual Inquiry RELIABLE AND ACCURATE USER GOALS, NEEDS AND TASKS Interpretation Session P1 Work Models and Affinity Diagramming Visioning { Storyboarding User Environment Design P2 Paper Mock-Up Interviews Interaction & Visual Design
    16. 16. Contextual Design { Study the user in the field. Contextual Inquiry RELIABLE AND ACCURATE USER GOALS, NEEDS AND TASKS Interpretation Session Cross-functional group interpretations using work models. CREATES A SHARED PERSPECTIVE OF THE DATA AND IMPLICATIONS P1 Work Models and Affinity Diagramming Visioning { Storyboarding User Environment Design P2 Paper Mock-Up Interviews Interaction & Visual Design
    17. 17. Contextual Design { Study the user in the field. Contextual Inquiry RELIABLE AND ACCURATE USER GOALS, NEEDS AND TASKS Interpretation Session Cross-functional group interpretations using work models. CREATES A SHARED PERSPECTIVE OF THE DATA AND IMPLICATIONS P1 Work Models and Affinity Consolidate data and work models across users. Diagramming REVEALS STRUCTURE, BREAKDOWNS, AND ISSUES; WHAT TO ADDRESS Visioning { Storyboarding User Environment Design P2 Paper Mock-Up Interviews Interaction & Visual Design
    18. 18. Contextual Design { Study the user in the field. Contextual Inquiry RELIABLE AND ACCURATE USER GOALS, NEEDS AND TASKS Interpretation Session Cross-functional group interpretations using work models. CREATES A SHARED PERSPECTIVE OF THE DATA AND IMPLICATIONS P1 Work Models and Affinity Consolidate data and work models across users. Diagramming REVEALS STRUCTURE, BREAKDOWNS, AND ISSUES; WHAT TO ADDRESS Visioning Facilitate group story-telling session. DEVELOPING A VISION FOR A NEW PRODUCT OR SYSTEM CONCEPT { Storyboarding User Environment Design P2 Paper Mock-Up Interviews Interaction & Visual Design
    19. 19. The Models & Visions Under Construction
    20. 20. The Models & Visions Under Construction Affinity
    21. 21. The Models & Visions Under Construction Affinity Sequence
    22. 22. The Models & Visions Under Construction Affinity Visioning Sequence
    23. 23. Deliverables Phase 1 • User and Task Analysis • Consolidated Affinity and Models • Personas • Design Brief • Visions depicting UI Sketches Phase 2 • Story Boards • User Environment Designs • Paper Prototypes • High Fidelity Functional Prototype
    24. 24. Q&A
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