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The world of eCommerce is constantly in a state of flux. New technologies breed new products, which breed new problems for brands and retailers who sell online.
But one thing will never change: Strong customer service is the fuel that drives every successful business, whether it sells online, in stores, or both.
In this slideshare you will find inspirational quotes from the heads of companies that offer stellar customer service, see which companies have the best reputations, and gain statistical insight into what customers want.