1. Welcome to a session on INTERVIEW SKILLS 1 Smart Institute,Mumbai
2. Leadership Works Effectively with Others Problem Solving/Decision Making Grows Capability Effective Communication Embraces Change Positive Attitude Ability to Deliver Results Key Skills Employers Look For 2
3. An opportunity to “sell” your abilities, interests, and career objectives. An opportunity to ask questions and learn more about the position and career offered by a particular company. What is an interview? 3 Smart Institute,Mumbai
4. Remember in an interview, the interviewer begins to asses you as soon as you enter the room. An interview is like an oral examination for an applicant. 4
5. Learn about the company and its operation. You'll impress the interviewer if it is obvious you've done some research. It will also help you develop good answers to the interviewer's questions. Preparation before you attend an inteview! 5
6. Name of the organization Name of the interviewer Divisions/departments that interest you Areas they are eliminating Products/Services Information you should know about the company prior to your interview 6
7. Growth in the past and future potential Job description & job title New products and services they are developing Employee benefits Geographic location of home office, branches, stores 7 Smart Institute,Mumbai
8. Training Programs Size of company Career paths How long have they been in business Types of clients 8 Smart Institute,Mumbai
9. Resources for this information: Company's annual report Literature produced by company On Internet Inside source Professional journals (library) Magazine articles 9 Smart Institute,Mumbai
10. Prepare answers to typical interview questions. Practice your answers. Memorize the name of the person who will interview you .Nothing could be more embarrassing than forgetting their name or calling them by the wrong name! Decide what you will wear. Be sure your outfit is ready to go. 10 Smart Institute,Mumbai
11. Find out exactly where you are going, where to park, and how long it will take to get there, it is a wise idea to do a dry run prior to your interview time. Get a good night's sleep. Arrive 15 minutes early .This not only shows that you are prompt . 11 Smart Institute,Mumbai
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13. Be comfortable. Take a seat facing the interviewer, however, slightly off center. Be sure you are not facing into direct sunlight or some other uncomfortable situation.
14. Listen attentively. Look at the interviewer directly, but don't get into a stare down! Sit up straight. Try to relax. It's okay to take a few notes if the questions are lengthy, or you need to remind yourself of something you want to stress.DURING THE INTERVIEW 12 Smart Institute,Mumbai
15. Use CAR concept for exampleContext--Action—Result 13 Smart Institute,Mumbai
16. Context. The situation in which the action took place. It’s like background information. A – Action. What did you personally do? What was your contribution? R – Result. What did your action make happen? Be specific. If any of the three are missing, the example is not complete. Car concept is... 14 Smart Institute,Mumbai
17. Avoid nervous mannerisms. Speak clearly. Never answer just "yes" or "no" to a question. Always clarify, expand on your answers. Be sure not to ramble on. Be positive and enthusiastic. You want to outshine all other candidates so "turn it on" during the interview! 15
18. Everyone has something to offer. Realistically appraise your strengths and weaknesses. Inventory your assets: talents, interests, and experiences – what have you already accomplished? Stress your strong points. Know yourself and what you have to offer. 16 Smart Institute,Mumbai
19. Be prepared to ask a few questions. Do not monopolize the interviewer's time. Don't ask about salary and benefits, this can be discussed when the company is definitely interested in you! 17 Smart Institute,Mumbai
20. Here's a sampling of questions you might ask. What are the company's greatest strengths? In what areas it the company trying to improve? Who will I report to? How much travel is involved? Could you give some examples of projects I would be working on? 18 Smart Institute,Mumbai
21. What is the next step in the interview process? What is the company's management philosophy? What would a typical day be like? How much contact is there with management? Is this job a result of increased growth or expansion? 19 Smart Institute,Mumbai
22. Don't linger if you sense the interviewer is done interviewing you. When it is over, stand up, thank the interviewer for his time and shake hands firmly. Be sure to find out the next step. Watch for cues the interview is over! 20 Smart Institute,Mumbai
23. The following are some typical concerns interviewers have, which you need to address when answering questions. Be sensitive to these concerns, answering all questions in the most positive way to build psychological leverage and position yourself for the offer. THE INTERVIEWER'S HIDDEN AGENDA 21 Smart Institute,Mumbai
24. What contribution has the applicant made? What are his or her ambitions? Are they realistic? Does she or he have growth potential? How is the chemistry between us? How will other interviewers react? Should this person get an offer? 22 Smart Institute,Mumbai
25. "This sounds like an exciting opportunity___just the kind I am looking for." "Thank you very much for interviewing me today, I have enjoyed learning more about your company". "I appreciate the time you have given me and I am highly interested in joining your company. May I know what the next step is?" Sample Closing Statements: 23 Smart Institute,Mumbai
26. Dress conservatively Check out what management wears and dress similarly without overkill Practice good grooming Do have clean, neatly styled hair INTERVIEW DRESSING DO'S 24 Smart Institute,Mumbai
27. Do have clean hands and trimmed nails Do carry a portfolio or briefcase with extra copies of your resume Do bring a clean notepad and pen that works Do wear basic hosiery (no textured hose) Do wear shoes you can walk easily in 25 Smart Institute,Mumbai
28. Don't wear soiled, wrinkled or caual clothing Don't wear a lot of jewelry (Men should avoid earrings) Don't wear a lot of cologne Don't wear athletic shoes DON'TS 26 Smart Institute,Mumbai
29. Don't eat spicy, offensive smelling foods prior to the interview Don't wear glamorous clothing Don't wear "cutesy" ties (i.e. a flashing Mickey Mouse tie) Don't chew gum or smoke Don't wear heavy make-up Don't carry a purse AND a briefcase Don'ts 27 Smart Institute,Mumbai
