The Multi- Stakeholder Approach to Policy Influence for ICT led Inclusive Growth


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The present paper aims to argue the case for Civil Society Organisation (CSO) led policy influence through the multi-stakeholder approach to scale up telecentres or Village Knowledge Centres (VKCs), which are ICT empowered public access spaces where the community can appropriate value added information or ‘knowledge’ without any discrimination. It is based on the hypothesis that uninhibited access to knowledge through conventional (radio, television) as well as emerging Information Communication Technologies (ICTs) (computer, Internet) is critical for holistic community development, especially in the present ‘information age’ since technology has tremendous potential to overcome the barriers of time and space and its denial has further widened the existing divide between the poor and the rich.

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The Multi- Stakeholder Approach to Policy Influence for ICT led Inclusive Growth

  1. 1. The Multi- Stakeholder Approach toPolicy Influence for Inclusive Growth Dr. Basheerhamad Shadrach Ms. Shipra Sharma 8th Annual Symposium on Poverty Research in Sri Lanka Communicating research and influencing change 29-30 November 2007 An initiative by Centre for Poverty Analysis (CEPA) 1
  2. 2. Objectives of the Paper The present paper aims to analyze the strategy adopted by Mission 2007 to influence public and private sector policies and practices to scale up Village Knowledge Centre program. Key features include:  CSO led multi-stakeholder engagement  People centric approach  Leveraging upon appropriate opportunities to channel its mission 2
  3. 3. The Hypothesis The prerequisites for ICT4D scale up are multi- faceted, requiring collaboration of various sectors including Government. It also requires a paradigm shift in government and private sector policies and practices. The strategy to achieve this has to be flexible and dynamic, capitalizing on proper utilization of existing and emerging opportunities. Enough scope for different actors to lead at different times and at various levels. 3
  4. 4. The Process: generic model… Vision statement Mapping the requirements for scale-up. Identification of appropriate stakeholders and mapping their core competency, skills and resources. Partnership formed on the basis of transparency, accountability and mutual sharing of responsibilities, risks, and benefits. Networking to achieve the goals. 4
  5. 5. The Process: Indian case study Scale up conceived on the basis of lessons learnt while implementing Information Village Research Project in 1998 (IDRC & MSSRF initiative). Sharing of learnings with stakeholders in 2003 and launching Mission 2007 in 2004. Identification of prerequisites for national scale up, i.e., 5Cs for creating Mission 2007 ecosystem. 5
  6. 6. The 5CsFoundation Stones of Mission 2007 Connectivity & Access Devices Content & Coordination Services Mission 2007 Ecosystem Care & Capacity Managemen Building t 6
  7. 7. Mission 2007 Scale up Strategy: Multi-Stakeholder Partnership… CSO led MSP platform. Firm/ unchanging focus on objectives. Flexible and evolutionary partnership platform. Convergence and synergy between ongoing CSO, Private and Public sector initiatives. 7
  8. 8. Mission 2007 Scale up Strategy: Multi-Stakeholder Partnership ‘Community’ as key stakeholder, not mere beneficiary. Indian Government as an important stakeholder. Vertical and horizontal partnerships across various levels. Informal/ non institutional organizational structure. 8
  9. 9. Mission 2007 Scale up Strategy: Policy Influence Approach People centric and bottom up approach Non-antagonistic Creating more space for dialogue than debate Paradigm shift in government approach towards IT and ICTs 9
  10. 10. Mission 2007 Scale up Strategy: Operational Mechanisms… Mainstreaming Mission 2007 views through appropriate government channels.  Endorsement by government functionaries at Union and State levels.  Endorsement by union/ national commissions.  Influencing National e-Governance Plan.  Ensuring financial commitment from the Union Government. 10
  11. 11. Mission 2007 Scale up Strategy: Operational Mechanisms Influencing academia for content creation and expert advice. Attracting mainstream media to highlight grassroots development successes and challenges. Influencing private sector practices. 11
  12. 12. Mission 2007 Achievements… Infusing partnership based approach to the National e-Governance Plan CSCs as front end delivery channels for e- governance and private services. Broadband Policy Government acceptance of Farmers’ Commission’s recommendations. Right to Information Act 12
  13. 13. Mission 2007 Achievements Inclusion of knowledge connectivity in Bharat Nirman document. Indian community radio policy. Support from private sector and international community. 13
  14. 14. THANK YOUContact 14