Featuring
presents a training conference Enterprise
Transformation
case studies from
DoE, DoI, DoL,
Enterprise USAID, and
many more!
Transformation
for Government
TM
Maximizing good stewardship of taxpayer funds
Hear from an
Techniques and Tools Focus Day: March 30, 2009
unrivalled speaker
Main Conference Sessions: March 31 – April 1, 2009
faculty that includes:
Washington D.C. Dustin Brown
Deputy Assistant Director for
Management, Office of
Management and Budget
Get ahead of the curve with insights, recommendations,
John K. Needham
and best practices on:
Director, Acquisition and Sourcing
Compensating for budget adjustments Management Issues, Government
•
Accountability Office
Providing greater accountability
•
Jennifer E. Main
Performing to meet ever-increasing standardsEmail:To
•
Associate Administrator for
Performance Management and
See Inside for Extended Coverage on vital initiatives and insight on transforming
Chief Financial Officer, Small
the government enterprise into a highly effective and efficient organism
Business Administration
Jody Hudson
Chief Learning Officer & Director,
Office of Human Capital
Management Innovations Solutions,
US Department of Energy
Richard Beck
Director, Office of Planning and
Performance Management,
Department of the Interior
Media Partners:
To register email: sherryl.jacobs@idga.org

Who You Will Meet:
IDGA’s Enterprise Transformation
Enterprise for Government is a forum
focusing on understanding and
facilitating possible means of
Transformation increasing government efficiency
and effectiveness. Attendees will
include professionals from the
for Government following fields and responsibilities:
TM
Director, Program Budget
•
Development
Director, Budget Control
Dear Colleague, •
Director, Program Analysis and
•
The popular perception of governme Evaluation
nt is that of a wasteful, inefficie
nt, monolithic entity that
serves too few people at too grea Director, Competency Analysis
t a cost. Since the inception of the •
President’s
Management Agenda, there have
been numerous initiatives that strive Director, Strategic Planning and
•
to apply greater
accountability and stewardship
to government spending. Presiden Vision
t-elect Obama has made it
clear that his administration:
Director, Strategic Human
•
Capital
“…will help make sure that our
government, your government,
is more efficient and
more effective at serving the Ame
rican people.”
The increased effectiveness and
efficiency, already seen by certain \"I think what the American
industrious departments,
can be attributed to the applicatio
n of tried and true business improvem
ent processes such as people want more than
Lean and Six Sigma. However, Lean
and Six Sigma are not the only ingre
dients for success.
Instead, government must go throu anything is just
gh a systematic change incorpora
ting various business
improvement practices to enhance
business processes, improve the commonsense, smart
use of human capital,
and control costs.
government. They don’t want
Contact Sherryl Jacobsspeakers as we tack1-416-597-4710 or by
Join our distinguished lineup of to register at ideology, they don’t want
le department-wide obstacles
inhibiting the efficiency of gove
email at.org sherryl.jacobs@idga.org. Youregister faxyyour registration
rnment. Don’t delay – can toda bickering, sniping. They want
by visiting
www.idga /us/et4g, by callin
form hure to 646-378-6025. g 1-800-882-8684, or by faxing hours a day!
the brocon the last page to 1-416-598-7934 24the order form on the back of action and effectiveness.
When it comes to the budget,
I look forward to meeting you in Was
hington this March! people don’t want to
continue the argument about
Very Respectfully,
big government or small
er
P . Be sure to regist government. They want smart
.S government and effective
for the To ols and government.\"
Techniques Focus Day: - President-elect Barack Obama
Timothy Sienrukos
Program Director, IDGA
March 30, 2009
Enterprise Transformation for Gov
ernment
timothy.sienrukos@idga.org
!
Se e page 3 for details About the Event
Organizer:
The Institute for
Defense &
Government
Advancement (IDGA) is a non-
partisan information based
organization dedicated to the
promotion of innovative ideas in
public service and defense. We
bring together speaker panels
comprised of military and
government professionals while
attracting delegates with decision-
making power from military,
government and defense
industries. For more information,
please visit us at www.idga.org.
www.idga.org/us/et4g
2

Enterprise Transformation Tools
Enterprise Transformation Tools and Techniques Focus Day
and Techniques Focus Day Monday, March 30, 2009
This in-depth and interactive Focus Day will examine the latest technologies and best practices in the field of Enterprise
Transformation. This interactive Focus Day will brief on techniques and tools used to increase efficiency:
• Meeting Management Challenges • Value-Stream Mapping • Rethinking Lean • Being a Good Steward
Registration and Coffee
8:00 am – 8:30 am
Effectively Manage Performance
8:30 am – 10:30 am
How Might Performance Measurement Processes Enhance Performance Management in
Federal Agencies?
How you will benefit:
The current context for programmatic measurement and assessment in
Learn who/what drives program evaluation and performance measurement
federal agencies will be discussed, and the challenges and opportunities for •
Know how to overcome challenges to outcome measurement
line managers to use performance information will be identified. •
Gain an understanding of strategies for making better measurement
•
decisions
What will be covered:
What do good performance measurements entail?
•
Session Leader:
How can you use performance data?
•
Dr. Kathryn E. Newcomer, Director, Ph.D. in Public Policy and
Administration Program, Associate Director, The Trachtenberg
School of Public Policy and Public Administration
10:30 am – 12:30 pm
Do You Know How to Spot Waste?
The War on Waste – Creating a Lean Government
This workshop helps participants define and understand the concepts and Learning to see non-value activities
•
methodologies of Lean Thinking that drive organizational efficiency, create Mapping the value stream
•
process improvements, and increase customer satisfaction. You will be Overcoming roadblocks to Lean transformation
•
guided in identifying your current operational conditions, exploring a future
ideal state, and understanding the process by which the principles of Lean How you will benefit:
are turned into effective organizational practices. Identifying and Lean will transform your organization from a resource-consuming to an
•
eliminating non-value added activities (waste) while improving work flow, efficiency-driven enterprise
reducing inventory, workplace organization and continuous improvement Lean will change the way you look at things at work and in your personal
•
will be explored in depth. life
What will be covered: Session Leader:
Adding value to your product or service Joseph Slipka, President, Lean Business Solutions
•
Lunch
12:30 pm – 1:30 pm
1:30 pm – 3:30 pm
Rethink the Lean Approach
Supercharged Kaizen
Hospitals are experiencing greater throughput, and many impacted processes How you will benefit:
require immediate streamlining to support the additional volume of patients. See examples of how hospitals have applied the LEAN approach, realizing
•
This session will enable attendees to apply the LEAN (Learn, Examine, Amend, immediate gains
and Note) technique to an inefficient hospital process, turning it around to Apply the approach to an inefficient process and see yourself how easy the
•
realize immediate benefits. Specifically, the session will look at a very labor LEAN approach is to apply
intensive hospital process and the steps involved in turning it around. Receive a handout of the steps involved in the LEAN approach
•
Participants will realize how efficient, productive, and easy-to-use the LEAN
approach is showing how anyone can turn around inefficiencies at any level. Session Leader:
Thomas Mc Nellis PMP, CQM, CSSMBB, PhD, Effective Business
What will be covered: Research, AFEBResearch
The LEAN approach … Learn, Examine, Amend and Note Sgt. Esua Borja, USMC
•
How to apply that approach to inefficient processes to turn them around
•
immediately
The details involved in the LEAN approach
•
3:30 pm – 5:30 pm
Creating a More Efficient Government
Creating the Government That Works, and Works for All
What will be covered:
When making the decision to engage in any facet of Enterprise
What are common inhibitors to efficiency
Transformation an agency must consider several key factors including •
Who/what is responsible for make the fixes
agency structure, resource alignment, and department goals, and agency •
governance. In their consideration each department head must identify
How you will benefit:
and analyze every nuance and issue present in their current structure.
Learn how to develop a strategic plan to overcome operational
However, simply knowing the problems is not enough. The department •
inefficiencies
must have a practical strategic plan in place to move forward and
Gain an understanding of how to best utilize all personnel for enterprise
overcome all of their inhibitors to an efficient and effective organization. •
transformation
Session Leader:
sherryl.jacobs@idga.org
The National Academy of Public Administration
3

MAIN CONFERENCE DAY 1 MAIN CONFERENCE DAY 2
Tuesday, March 31, 2009 Wednesday, April 1, 2009
Coffee and Registration
7:15
Coffee and Registration
7:15
Chairperson’s Opening Remarks
8:00
Chairperson’s Opening Remarks
8:00
USAID’s Best Practices for Performance Improvement
8:10
Improving Government’s Performance Management
8:10
Creating a new Human Capital Improvement Plan
•
Active performance management, including alignment of organizational
•
The Development Leadership Initiative
•
and individual performance
Performance Management
Incorporating workforce plans into operating year budget
•
Crosscutting inter-agency performance reviews
•
Subhi Mehdi, Acting Division Chief, Performance Division, Office of
Program evaluations
•
Management Policy, Budget, and Performance, U.S. Agency for
Dustin Brown, Deputy Assistant Director for Management, OMB
International Development
Performance Management . . . Through The Eye of An
8:50
Department of Homeland Security: Key Considerations
8:50
Octopus
For the New Administration and Congress
What are the prerequisites for an effective performance management
•
GAO's assessment of DHS' progress in meeting its mission and management
•
system?
functions during its first 5 years of existence
What works better: revolution or evolution?
•
Cross-cutting issues that have impeded DHS' success
•
Are we at the beginning of a new era for performance management in
•
Key issues GAO has highlighted for the new Administration and Congress'
•
government?
consideration related to homeland security
Marcus Peacock, Deputy Administrator, Environmental Protection
Cathleen A. Berrick, Director, Homeland Security & Justice, GAO
Agency
NETWORKING & REFRESHMENT BREAK
9:30
NETWORKING & REFRESHMENT BREAK
9:30
Enterprise-Size Transformation on an Office-Size Budget
10:15
Future Challenges and Opportunities for the New
10:15
How to implement an enterprise knowledge management (KM) program by
Administration •
involving the “grassroots” of the organization
Why workforce transformation is essential
•
New Administration Insights
The challenges of adapting organizational culture
•
How agencies are reforming their human capital practices, and where
•
Responding to common objections when potentially disruptive technologies
•
challenges still remain
emerge
Moving forward: focus areas for federal agencies
•
Case studies of the State Department’s enterprise search, community blogs,
•
Robert Goldenkoff, Director, Strategic Issues, GAO
and Diplopedia enterprise wiki
Making all the tools work coherently together
Lessons Learned for the Next Administration on Using •
10:55
Eric Johnson, Team Lead, Knowledge Management Action Team, Office
Performance Information to Improve Results
of eDiplomacy, Department of State
How federal managers view performance information that is used in their
•
agencies
Department of Energy’s Success With Improving its
10:55
Key practices for encouraging greater use of performance information in
•
Training Programs
decision making
How DOE is establishing an enterprise-wide competency-centric learning
•
Lessons learned for next administration on improving government
•
model and strategy that creates line of site to mission and goals
performance
Establishing governance for learning and development
•
Elizabeth Curda, Assistant Director, Strategic Issues, GAO
Creating a leadership culture at DOE
•
Advancing a culture of continual learning at DOE
LUNCH •
11:35
Jody Hudson, Chief Learning Officer & Director, Office of Human Capital
Management Innovations and Solutions, Department of Energy
Mission-Focused: Leveraging Business Process
1:00
Management Tools and Methods for Enterprise
LUNCH
11:35
Transformation
What’s working and what isn’t in enterprise transformation
•
Assessing Performance Across the Department of the
1:00
Why industry doesn’t understand BPM in the public sector (and what to do
•
Interior
Creating a Results-Driven Department
about it)
Integrating assessment across Strategic Plan and program (PART)
•
The right metrics for government process improvement (it’s not what you
•
performance measures
think!)
Placing the appropriate level of detail at the appropriate management
•
7-step guide for building a business case and success plan for launching
•
perspective
your own business process improvement initiative
Making performance assessment more practical to executives and budget
•
Nathaniel Palmer, Executive Director, Workflow Management
planning
Coalition
Dr. Richard Beck, Director, Office of Planning and Performance
Management, Department of the Interior
Learn Examine Amend Note (LEAN)
1:40
Practical examples of improvements in 50 hospitals
•
Performance Improvement at SBA
1:40
Uses for performance improvement and innovation
•
What we did – the story of how we implemented a performance
•
Plan using value-driven analysis
•
management framework at SBA
Thomas Mc Nellis PMP, CQM, CSSMBB, PhD, Effective Business
Key tools and methods we found to be effective
•
Research, AFEBR Research
What we accomplished – results, both quantifiable and qualitative
•
Jennifer E. Main, Associate Administrator for Performance Management
NETWORKING & REFRESHMENT BREAK
2:20
and Chief Financial Officer, U.S. Small Business Administration
Strategic Sourcing: How Following The Money Can
2:50
NETWORKING & REFRESHMENT BREAK
2:20
Save You Money
Why strategic sourcing makes sense in budget constrained world
•
Performance Lessons Learned at the U.S. Department of
2:50
It’s all about knowing what you buy, who you buy it from, and what you
•
Labor
spend
The importance of transparency in reporting performance
•
What works - success factors for implementing strategic sourcing
•
Challenges to reporting and improving performance
•
John K. Needham, Director, Acquisition and Sourcing Management
Lessons learned
•
Issues, GAO
Dr. David Frederickson, Director, Office of Performance Monitoring,
Center for Program Planning and Results, US Department of Labor
Lessons Learned from the Reorganization and
3:30
Transformation of the Internal Revenue Service
Pursuing Organizational Excellence
3:30
Evolution of IRS's assessment of performance
•
Snapshot of where FAA is today (relative to performance)
•
Linking IRS's mission, strategic goals and balanced measurement system
•
Key factors that impact forward momentum
•
Examples of improvement in IRS performance
•
Overview of key initiatives – cost control/efficiency measures/marginal cost of
•
Incorporating performance measures into strategic themes
•
performance
Michael Brostek, Director, Strategic Issues, Government Accountability
Maribeth Monti, Manager, Performance and Cost Analysis Division,
Office
Federal Aviation Administration
END OF DAY ONE
4:10
END OF MAIN CONFERENCE
4:10
sherryl.jacobs@idga.org
4

Register by Email, Phone or Fax
Sponsorship Opportunities
Phone, Fax or Mail
Are Available!
Why sponsor or exhibit at IDGA’s Enterprise Transformation for Government?
Web: www.idga.org/us/et4g
IDGA sponsorships and exhibits are an excellent opportunity for your company
to showcase its products and services to a highly targeted, senior-level military
Email: sherryl.jacobs@idga.org
audience. IDGA helps companies achieve sales, marketing and branding
objectives by setting aside a limited number of event sponsorships and exhibit
Phone: 1-416-597-4710
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exposure at the event and reach key decision-makers in your field.
Fax: 1-416-598-7934 - 24 hours a day
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To learn more about these and other marketing opportunities, please contact Mail: IDGA
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For information about sponsoring our upcoming webinars, please contact
Kelly Comboni at 212-885-2746 or via email at kelly.comboni@iqpc.com.
Venue and Lodging: Register and Pay Register and Pay Register and Pay
Pricing by February 6 by March 6 after March 6
See www.idga.org/us/et4g for venue information
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We are going to go through our Tools Focus Day
federal budget eliminating those Team Discounts*
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3 to 4 10%
insisting that those that we do 5 or more 15%
* Discounts apply to registrations submitted together, at the same time. Cannot be combined
need operate in a sensible, cost- with any other discount.
effective way. – President-elect Barack Obama
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Details for making payment via EFT or wire transfer:
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Payment Policy: Payment is due in full at the time of
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conference materials. Your registration will not be confirmed
until payment is received and may be subject to cancellation.
DoD Architectures Please refer to www.idga.org/cancellation for cancellation,
postponement and substitution policy
Special Dietary Needs: If you have a dietary restriction, please
April 2009 contact Customer Service at 1-416-597-4710 to discuss your
specific needs.
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5

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TM
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Featuring
presents a training conference Enterprise
Transformation
case studies from
Enterprise DoE, DoI, DoL,
USAID, and
many more!
Transformation
for Government
TM
Maximizing good stewardship of taxpayer funds
Techniques and Tools Focus Day: March 30, 2009 See Inside for Extended Coverage on vital
initiatives and insight on transforming the
Main Conference Sessions: March 31 – April 1, 2009 government enterprise into a highly
effective and efficient organism
Washington D.C.