Engaging Employees   Today  and   Tomorrow PREPARING YOUR ORGANIZATION FOR  THE ECONOMIC UPTURN BROUGHT TO YOU BY:  SHERPA...
Overview <ul><li>Economic Statistics and Trends </li></ul><ul><li>What is Employee Engagement? </li></ul><ul><li>Recent Tr...
Economic Statistics and Trends <ul><li>National unemployment rate of 9.7% </li></ul><ul><li>Less people doing more work! <...
Economic Statistics and Trends
Economic Statistics and Trends <ul><li>August 2009 Survey (1200 unemployed workers) – 84% receive no severance pay; 60% ha...
Economic Effects <ul><li>Low morale – “Will I be next?” </li></ul><ul><li>Retention challenges </li></ul><ul><li>Lack of f...
Chat / Reflection <ul><li>So, where are you in here? </li></ul><ul><li>What information resonates most or hits closest to ...
Employee Engagement <ul><li>The psychological and emotional attachment people feel for their workplaces.  </li></ul><ul><l...
Why Does Engagement Matter? “ There is a clear link between engagement and profitability, which make engagement a more urg...
Current State of Employee Engagement <ul><li>Only 1 in 10 workers has a clear line of sign between his task and company go...
The Working Population
Chat / Reflection <ul><li>What does the engagement level look like in your organization?  </li></ul><ul><li>What’s the imp...
The Gallup Model
What Does an Engaged Organization Look Like? <ul><li>Understanding of the business, goals, and purpose </li></ul><ul><li>K...
Tangible Benefits of Engagement <ul><li>Lower turnover </li></ul><ul><li>Customer Loyalty </li></ul><ul><li>Increased Prod...
Impact on Your Customers <ul><li>Engaged Employees = Engaged Customers </li></ul><ul><li>Engaged customers, buy more, more...
Preparing  NOW  for the Upturn “ One of the many challenges employers will face as the economy recovers is how to re-engag...
Preparing  NOW  for the Upturn – Why? <ul><li>Faster market share growth </li></ul><ul><li>Attract top talent </li></ul><u...
Preparing  NOW  for the Upturn – How? The Critical Elements WorldatWork Total Rewards Model
ChangeWorks – Assessing Engagement <ul><li>People pay attention to where they find their tension </li></ul><ul><li>The rig...
Five Levels of Productive Tension & Engagement  <ul><li>Stress </li></ul><ul><li>Power Stress </li></ul><ul><li>Power </li...
Show graphic of tension vertical scale: What level of tension
Heartline: Drive Flow
Show Intensity Scale -- Home of the Thresholds
 
Show bands of awareness, intention, engagement, execution maximum growth
ChangeWorks – How we use it <ul><li>Assess how likely a person (or group) is to take the desired actions based on current ...
Sample to Debrief
Group Profile: what does it reveal? Activity # 8: Increasing employee engagement and energy.
Group Profile: what does it reveal? Activity # 9: Increasing the number of high performance teams.
Our Offer <ul><li>One on One Grid Interpretation Debrief </li></ul><ul><li>Schedule within the next 10 days </li></ul><ul>...
What Comes Next? <ul><li>What are you taking away from today? </li></ul><ul><li>What’s your next inspired action? </li></ul>
Thank You! De Yarrison Sherpa Higher Performance SherpaDe Coaching 610.287.2989 [email_address] Mark Izzo Converge Solutio...
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Critical Engagement: Prepare your Organization for the Economic Upturn

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Critical Engagement: Prepare your Organization for the Economic Upturn

  1. 1. Engaging Employees Today and Tomorrow PREPARING YOUR ORGANIZATION FOR THE ECONOMIC UPTURN BROUGHT TO YOU BY: SHERPA HIGHER PERFORMANCE CONVERGE, INC.
  2. 2. Overview <ul><li>Economic Statistics and Trends </li></ul><ul><li>What is Employee Engagement? </li></ul><ul><li>Recent Trends and Statistics impacting Talent Management </li></ul><ul><li>A Healthy Organization…the Critical Elements </li></ul><ul><li>Measure of Your Organization </li></ul><ul><li>Summary and Next Steps </li></ul>
  3. 3. Economic Statistics and Trends <ul><li>National unemployment rate of 9.7% </li></ul><ul><li>Less people doing more work! </li></ul>Loss of 7.2 million jobs since Dec. 2007 Loss of 150,000 jobs per month in 2009
  4. 4. Economic Statistics and Trends
  5. 5. Economic Statistics and Trends <ul><li>August 2009 Survey (1200 unemployed workers) – 84% receive no severance pay; 60% had no advanced notice of lay-offs. </li></ul><ul><li>National employee benefits increases of 5.5% or more. </li></ul><ul><li>50% of employers will not restore wages in 2010 </li></ul><ul><li>40% of employers will not give increases in 2010 </li></ul>
  6. 6. Economic Effects <ul><li>Low morale – “Will I be next?” </li></ul><ul><li>Retention challenges </li></ul><ul><li>Lack of funding for training and development </li></ul><ul><li>Increased use of temp workers </li></ul><ul><li>Pay cuts, reduced benefits, higher productivity quotas </li></ul>
  7. 7. Chat / Reflection <ul><li>So, where are you in here? </li></ul><ul><li>What information resonates most or hits closest to home? </li></ul>
  8. 8. Employee Engagement <ul><li>The psychological and emotional attachment people feel for their workplaces. </li></ul><ul><li>Based on the fulfillment of basic human needs in the workplace. </li></ul><ul><li>The more people feel those needs are met, the more engaged they will be. </li></ul>
  9. 9. Why Does Engagement Matter? “ There is a clear link between engagement and profitability, which make engagement a more urgent issue now that is has been in prosperous times” Gallup.com January 10, 2010
  10. 10. Current State of Employee Engagement <ul><li>Only 1 in 10 workers has a clear line of sign between his task and company goals. </li></ul><ul><li>40% of workers feel disconnected from their employees </li></ul><ul><li>Only 64% of employees think management has a strategic direction. </li></ul><ul><li>Disengaged employees cost US companies in excess of $250 billion annually. </li></ul>
  11. 11. The Working Population
  12. 12. Chat / Reflection <ul><li>What does the engagement level look like in your organization? </li></ul><ul><li>What’s the impact? on people? on productivity? </li></ul>
  13. 13. The Gallup Model
  14. 14. What Does an Engaged Organization Look Like? <ul><li>Understanding of the business, goals, and purpose </li></ul><ul><li>Knowledge of contributions to the company’s strategy </li></ul><ul><li>Clear understanding of customer needs and how those needs are satisfied </li></ul><ul><li>Meaning found in the job; committed to the success of the organization </li></ul><ul><li>Customers feel valued, satisfied and remain loyal </li></ul><ul><li>Organization is agile, reacts quickly to change </li></ul><ul><li>Consistently realizing outstanding business </li></ul>
  15. 15. Tangible Benefits of Engagement <ul><li>Lower turnover </li></ul><ul><li>Customer Loyalty </li></ul><ul><li>Increased Productivity </li></ul><ul><li>Higher Profitability </li></ul>
  16. 16. Impact on Your Customers <ul><li>Engaged Employees = Engaged Customers </li></ul><ul><li>Engaged customers, buy more, more often and recommend/refer more </li></ul><ul><li>PeopleMetrics Survey – Disengaged employees do not deliver quality service to customers </li></ul>
  17. 17. Preparing NOW for the Upturn “ One of the many challenges employers will face as the economy recovers is how to re-engage employees, and especially top performers. Taking a total rewards approach and looking at all of the ways companies can motivate and retain – including compensation, benefits, work-life initiatives, and career development – is going to be essential.” - Ryan Johnson, VP of Research at WorldatWork
  18. 18. Preparing NOW for the Upturn – Why? <ul><li>Faster market share growth </li></ul><ul><li>Attract top talent </li></ul><ul><li>Exceed investor expectations </li></ul><ul><li>Grow earnings faster than revenues </li></ul>
  19. 19. Preparing NOW for the Upturn – How? The Critical Elements WorldatWork Total Rewards Model
  20. 20. ChangeWorks – Assessing Engagement <ul><li>People pay attention to where they find their tension </li></ul><ul><li>The right amount of productive tension prompts people to take action </li></ul><ul><li>ChangeGrid reveals productive tension levels </li></ul><ul><li>Allows us to predict behavior and suggest options </li></ul>
  21. 21. Five Levels of Productive Tension & Engagement <ul><li>Stress </li></ul><ul><li>Power Stress </li></ul><ul><li>Power </li></ul><ul><li>Power Apathy </li></ul><ul><li>Apathy </li></ul>
  22. 22. Show graphic of tension vertical scale: What level of tension
  23. 23. Heartline: Drive Flow
  24. 24. Show Intensity Scale -- Home of the Thresholds
  25. 26. Show bands of awareness, intention, engagement, execution maximum growth
  26. 27. ChangeWorks – How we use it <ul><li>Assess how likely a person (or group) is to take the desired actions based on current readiness </li></ul><ul><li>Determine the ideal location(s) on the grid for the desired actions to occur </li></ul><ul><li>Suggest appropriate strategies to adjust a person’s (or group’s) readiness level as desired </li></ul>
  27. 28. Sample to Debrief
  28. 29. Group Profile: what does it reveal? Activity # 8: Increasing employee engagement and energy.
  29. 30. Group Profile: what does it reveal? Activity # 9: Increasing the number of high performance teams.
  30. 31. Our Offer <ul><li>One on One Grid Interpretation Debrief </li></ul><ul><li>Schedule within the next 10 days </li></ul><ul><li>20% price reduction on group profiles or individual ChangeGrids purchased within 30 days. </li></ul>
  31. 32. What Comes Next? <ul><li>What are you taking away from today? </li></ul><ul><li>What’s your next inspired action? </li></ul>
  32. 33. Thank You! De Yarrison Sherpa Higher Performance SherpaDe Coaching 610.287.2989 [email_address] Mark Izzo Converge Solutions, Inc. 610.296.8550 [email_address]

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