Shelter Health Services, Inc.

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A brief slideshow of the work and philosophy of Shelter Health Services, Inc., of Charlotte, NC, which provides free-of-cost, humanistic nursing care to homeless women and children.

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Shelter Health Services, Inc.

  1. 2. Misperception about Homelessness Lack of housing is the fundamental cause of homelessness Correcting this Misperception Health issues are the cause or consequences of homelessness in the majority of cases
  2. 3. Long Term Benefit to the Community SHS confronts the root problems in a proactive, caring way to improve lives, and move toward productive participants in the community. Shelter Health Services’ Vision To be the model for healthcare services to homeless women and children by enhancing their access to health care, offering them services based on best practices and improving their quality of life.
  3. 4. Misperception about Services Provided Shelter Health Services simply duplicates services from other organizations. Clinics ER’s Correcting this Misperception SHS Shelters <ul><li>Yes </li></ul><ul><li>Yes </li></ul><ul><li>Yes </li></ul><ul><li>Yes </li></ul><ul><li>Yes </li></ul>No Limited No No Limited No No No No Limited Medical care, including medicines & support for self-care Free on-site health case management Proactive follow-up health care Health education & short-term on-site counseling Transportation assistance, clothing, etc. Shelter Health Services’ Unique Position
  4. 5. Misperception about Shelter Health Services Funding sources include United Way, The Salvation Army, Medicare, Medicaid, Mecklenburg County …. Correcting this Misperception Shelter Health Services does not receive any regular funding from these sources. All funding is self-generated through competitive grants (65%), individual donors (30%) and corporate donations (5%)
  5. 6. <ul><li>Walk-in Clinic. Open 2PM – 6PM, Monday – Friday </li></ul><ul><li>Health screening, assessment, education, referral </li></ul><ul><li>Immediate care, transitional care, assist access </li></ul><ul><li>to permanent primary care </li></ul><ul><li>On-site physician care </li></ul><ul><li>Transportation assistance </li></ul><ul><li>Education programs </li></ul><ul><ul><li>Child health & development </li></ul></ul><ul><ul><li>STD/HIV prevention </li></ul></ul><ul><ul><li>Parenting classes </li></ul></ul><ul><ul><li>Hygiene programs </li></ul></ul><ul><ul><li>Therapeutic play for children </li></ul></ul><ul><ul><li>Self-breast examination </li></ul></ul><ul><ul><li>Hypertension management </li></ul></ul><ul><ul><li>Diabetes management </li></ul></ul>Services Provided
  6. 7. How SHS Delivers <ul><li>Presence. Easy access to SHS </li></ul><ul><li>Respect. Demonstrate profound respect in everything we do </li></ul><ul><li>Information. Whatever information is needed to enhance quality of life </li></ul><ul><li>Services. Tangible services that would otherwise not be available </li></ul><ul><li>Movement. From where they are now toward where they hope and </li></ul><ul><li>strive to be tomorrow. 360 Health Care </li></ul>o
  7. 8. 360 Health Care o What SHS Delivers Access Engagement Diagnosis Treatment Wellness Self esteem Self-management Education Adherence Monitoring Follow-up Support for self-care Referral to permanent primary care Dependent Health Care starts with addressing immediate health care needs with its walk-in clinic, on-site physicians and nurses, referral networks and medications. o 360 Then through case management, proactive follow-up health care, health education and short-term on-site counseling is provided. Case management continues preparing the client to become self-reliant. In addition to health related services, other services like transportation and clothing are arranged. Independent Case management culminates with clients educated about health and wellness. With confidence and self-esteem, they are prepared to reenter the community and self-manage their lives.
  8. 9. Some Data (2007) <ul><li>75% African American </li></ul><ul><li>80% women/20% Children </li></ul><ul><li>Total visits 3,362 </li></ul><ul><li>804 unique individuals. Average 4 visits/patient </li></ul><ul><li>2,726 OTC medications distributed </li></ul><ul><li>811 prescriptions written/provided </li></ul><ul><li>272 referred to primary care physicians </li></ul><ul><li>More than 1,000 hours donated by physicians, </li></ul><ul><li>nurses, lay volunteers </li></ul>

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