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  • Trainer Notes Here are some suggestions for making a presentation to an older audience. You will probably be well received; the audience will accept your authority and knowledge on the subject. You will be addressing a diverse audience in terms of age, physical condition, mental capacities, etc. You may have to adjust your presentation to account for hearing and vision problems. Be sure to speak in a loud, clear voice. Make charts in large type, and use dark ink on a light or white background. You don’t need to “dumb down” your presentation, but you may need to speak more slowly and distinctly. Recap key points clearly; write them on a flipchart if possible. Check AARP (www.aarp.org) or the U.S. Administration on Aging (www.aoa.gov) for training tips. Adding local statistics on crime and seniors will benefit your audience and enhance your presentation. Here are a few places that can provide information about local issues and statistics: Law enforcement crime data sources on crime trends in participants’ area The FBI’s Uniform Crime Reports for local and state statistics (www.fbi.gov/ucr/ucr.htm) Local consumer protection office and commission or office on aging
  • Trainer Notes After welcoming the participants, read and review each objective. Ask if there are any questions about the material that will be covered during the presentation. You may want to write a list of expectations for the training and then review this list at the end of the presentation to ensure that participants were satisfied. Or you may want to create a “parking lot” of questions or issues that may be addressed by the presentation. You can add to the list during the presentation and then review it at the end. Participants with unanswered questions or requests can be referred to additional resources.
  • Trainer Notes Emphasize that seniors are an important population because they are a A strong presence More vocal and mobile; better educated Better understood as diverse and capable Technologically savvy
  • Trainer Notes People in this age group are sometimes called “super elders.” More of them are in better health than in the past. However, they will need more—or perhaps different—accommodation.
  • Trainer Notes For more information, see The Older Foreign-Born Population in the United States: 2000 , U.S. Census Bureau, Current Population Reports, September 2002 (www.census.gov/prod/2002pubs/p23-211.pdf).
  • Trainer Notes For more information, see Older Americans 2000: Key Indicators of Well-Being , Federal Interagency Forum on Aging-Related Statistics (www.agingstats.gov/chartbook2000/population.html).
  • Trainer Notes For more information about the Age Concern survey, visit www.ageconcern.org.uk/ageconcern/News_1009.htm. NCPC research suggests that many seniors do not see crimes as being preventable. Emphasize the importance of prevention by opening up the presentation to discussion. Use this opportunity to build on participants’ experiences. Ask participants to discuss the following questions: What makes them fearful? What do they see as the consequences of being a victim of crime? In what situations are they afraid? What would reduce their fears? What kinds of techniques and strategies do they use to enhance their sense of security?
  • Trainer Notes Depending on the type of audience you are addressing, you may want to do a separate workshop session on each of these types of crime.
  • Trainer Notes Seniors are most likely to be victims of deception in these kinds of crime. Perpetrators are most likely unknown or “invisible” although they may become very “friendly.” The technology that many seniors have eagerly adopted has no “quality control.” Seniors may be less aware of this. They need to be reminded to question things that seem too good to be true.
  • Trainer Notes Research suggests that seniors underestimate the skill of experienced con artists. They may see victims of these crimes as being greedy or gullible, not realizing that they have been manipulated by master criminals. Criminals generally use two techniques when they commit financial crimes: deception and stealth. A criminal uses deception when he or she steals something by tricking the victim; these crimes include general fraud, scams, and telemarketing crimes. A criminal uses stealth when he or she takes the victim’s assets or information illegally without that person’s knowledge. Identity theft is a crime that takes place by stealth. Recap these definitions as needed during the following discussions.
  • Trainer Notes This slide and the next two contain generalizations that may not apply to all seniors and may not apply to those in your audience.
  • Trainer Notes It will be useful to cite local examples of a variety of frauds. It is especially helpful to note trends or new angles these criminals employ.
  • Trainer Notes Emphasize that these criminals target older people for many different reasons.
  • Trainer Notes In pretext theft, the thief enters a home on some pretext, such as “My car broke down. May I use your phone?” Then he or she takes advantage of this opportunity to steal property or personal information from the homeowner. In computer hacking, the thief illegally accesses information on a computer.
  • Trainer Notes Emphasize that reporting even a suspected theft may be helpful to police. Emphasize to participants that they should never let a stranger into their home, even if refusing may seem rude. This is especially important for the frail elderly.
  • Trainer Notes Stress that this crime is still on the rise (while all others are declining). This is a relatively new crime, and criminals are still finding new (more creative and invisible) ways to steal information. The best prevention method is to be cautious; be careful of records, mail, and financial documents; and tear up or shred anything that has identifying information on it before throwing it away.
  • Trainer Notes Slides 26 to 31 examine an identity theft. Identity thieves are always looking for ways to capture and use all kinds of personal data, and they are very imaginative.
  • Trainer Notes Check the police department and prosecutor’s office for examples of local trends.
  • Trainer Notes Explain the seriousness of identity theft. It can be very difficult for the victim to repair the damage done by the thief, and it sometimes takes a great deal of time and money to restore the victim’s good name and stolen funds. It can cost an average of 80 hours and more than $500 to clear up a simple case of identity theft that is caught early. Some victims lose many thousands of dollars as well as their good credit rating and consumer reputations. Encourage participants to check with local authorities on procedures for reporting identity theft. Federal law now requires a police report in order for victims to obtain certain legal rights and protections.
  • Trainer Notes For information about the free credit report, visit www.annualcreditreport.com.
  • Trainer Notes Include information on how to get a credit report. Provide a handout with the phone numbers of the three credit bureaus. Give an example of how participants could stagger credit reports. Transunion in February Experian in July Equifax in November
  • Trainer Notes Check property crime rates and activity locally. Note any problem locations or neighborhoods.
  • Trainer Notes Seniors can play an important role in preventing property crime in their neighborhoods. Seniors who are retired and at home during the day are more likely to notice unusual events on the street such as strangers approaching a neighbor’s house while that person is on vacation. They can raise the alarm when they notice suspicious activity in the area.
  • Trainer Notes Be sure to let the audience know if your state or jurisdiction participates in the “Watch Your Car” program. This national program “allows owners of motor vehicles to voluntarily display a decal or device ... on their vehicles to alert police that their vehicles are not normally driven between the hours of 1 a.m. and 5 a.m. Motorists may also choose to display another decal or device to signify that their vehicles are not normally driven in the proximity of international land borders or ports” (“Bureau of Justice Assistance Fact Sheet: The Watch Your Car Program”). For more information about this program, visit the National Criminal Justice Reference Service at www.ncjrs.gov (select “Property Crime” and “Motor Vehicle Theft”).
  • Trainer Notes Emphasize that the fears of senior should not be dismissed; these fears are realistic. Underscore that for seniors a violent crime may mean a loss of mobility and, consequently, a loss of independence. Additionally, a physical injury experienced during a crime is more likely to be serious for a senior citizen.
  • Trainer Notes Elder abuse is real and deserves the same attention and concern we give to child abuse. Elder abuse is a complex topic. Seniors may not report the abuse because they fear retaliation such as institutionalization, legal guardianship, or serious physical violence. Some seniors may be fearful of discussing this topic, so approach the subject with respect and understanding. Caregivers who are not family members are the second largest group of abusers after family members. Many victims believe that they are dependent on the abuser and are distrustful of the social service network.
  • Trainer Notes The National Center on Elder Abuse provides facts about elder abuse; laws and legislation; statistics, research, and resources; and promising practices. Visit the National Center at www.elderabusecenter.org.
  • Trainer Notes This is another area where a caring and observant neighbor can make a big difference. Stress that seniors can prevent or stop elder abuse by observing the person they believe is a victim, talking to him or her to assess the situation, and alerting authorities if they believe abuse has occurred. Prepare information on how to report elder abuse (slides 66 to 68 also have this information). Advise participants, “In an emergency, call 911 or the local police.” Many states have hotlines for reporting abuse. Call 800-677-1116 for the national Eldercare Locator, available weekdays, 9:00 a.m. to 8:00 p.m. ET. For information about reporting elder abuse at a nursing home, contact the National Citizens’ Coalition for Nursing Home Reform at www.nccnhr.org.
  • Trainer Notes For more information about the rights of nursing home residents, visit the website of the National Citizens’ Coalition for Nursing Home Reform at www.nccnhr.org.
  • Trainer Notes See slide 68 for information on reporting elder abuse.
  • Trainer Notes See slide 68 for information on reporting elder abuse.
  • Trainer Notes Before the presentation, visit these websites and print out some of the crime prevention tips relevant to seniors or specific crimes discussed in this presentation.
  • Trainer Notes You will need to tailor this list according to what you choose to present. Here are a few possibilities: Most up-to-date information How to report crime and get help Network of organizations helping seniors Links to other helpful websites

Transcript

  • 1. Seniors and Crime Prevention
  • 2. Objectives
    • Current data and future projections
    • Demographics and fear of crime
    • Financial crimes
    • Property crimes
    • Violent crimes
    • Elder abuse
    • Prevention tips for seniors
  • 3. Seniors Today
    • Seniors are a large demographic group.
    • An estimated 35 million Americans are 65 years old or older.
    • This group constitutes 13 percent of the U.S. population.
    • Almost one in ten Americans is 65 or older.
  • 4. Older Americans
    • Persons 85 years of age or older
    • An estimated 4 million Americans fall into this age group.
    • This group accounts for 2 percent of the U.S. population.
    • Persons 85 years of age and older are the fastest-growing segment of seniors.
  • 5. More People Getting Older
    • Americans 65 and older are a fast-growing demographic group.
    • In 2011, the baby boom generation will begin to turn 65.
    • By 2030, one in five Americans will be 65 or older.
  • 6. More Foreign-born Seniors
    • Immigration and differences in fertility rates have increased the number of minorities, including seniors.
    • Of the 3.1 million foreign-born elderly in the United States in 2000,
    • 35 percent lived in the West.
    • 10 percent lived in the Midwest.
    • 28 percent lived in the Northeast.
    • 27 percent lived in the South.
    • Source: U.S. Census, The Older Foreign-Born Population in the United States: 2000
  • 7. More Seniors are Non-English Language Dominant.
    • Older populations are more diverse linguistically; a large percentage are non-native English speakers.
    • Source: U.S. Census, The Older Foreign-Born Population in the United States: 2000
  • 8. Ethnic and Racial Distribution of Older Americans
  • 9. Predictions for Seniors
    • Seniors will live longer. Eventual declines in cognitive and physical functions could make them more vulnerable to victimization.
    • Seniors may become less in touch with innovations and less aware of their vulnerabilities.
    • Services will require more flexibility and adaptation.
  • 10. Fear of Crime
    • Two-thirds of seniors believe they will inevitably be victims.
    • Many seniors alter their lifestyles because they fear being victimized.
    • Almost half of those age 75 or older are afraid to leave their homes after dark.
    • Twenty percent of seniors say fear of crime has contributed to a sense of loneliness and isolation.
    • Source: Age Concern ( www.ace.org.uk )
  • 11. Fear of Crime (cont.)
    • Older Americans demonstrate a higher rate of fear of crime than any other age group despite having the lowest victimization rates.
    • Knowledge of their vulnerabilities and reduced self-defense capacities makes them more cautious.
  • 12. Fear of Crime (cont.)
    • Other reasons why older Americans fear crime…
    • Potential recovery from physical or financial injury is often limited.
    • Loss of money or physical faculties has a more severe effect than on other age groups.
    • They may fear the loss of their independence (this may be why many do not report victimization).
    • Media frequently portray the elderly as victims or, at least, as being vulnerable.
  • 13. Most Common Types of Crimes Against Seniors
    • 1. Financial crimes
    • 2. Property crimes
    • 3. Violent crimes
    • 4. Elder abuse
  • 14. Financial Crimes
    • Financial crimes include
    • Fraud
    • Scams
    • Identity theft
    • Healthcare fraud
  • 15. Financial Crimes (cont.)
    • These criminals generally seek to take cash, credit, credit rating, or other assets by deception.
    • These are very capable criminals. Many have excellent people skills and/or talent with computers and similar electronic gear.
  • 16. Financial Crimes (cont.)
    • Robbery involves a confrontation and the threat or use of force, but financial crimes often involve people who are pleasant and seemingly helpful.
  • 17. Why Are Seniors Targets of Financial Crimes?
    • ■ Seniors have accumulated resources. Many own their homes and have insurance, pension plans, savings, stocks and bonds, and similar assets that may not always be closely monitored.
  • 18. Why Are Seniors Targets of Financial Crimes? (cont.)
    • Vulnerabilities based on lifestyle:
    • Many are accessible by telephone and mail, have time to listen, are too polite to hang up, keep assets readily available, have limited experience with investments, can no longer perform home repairs, and are deeply concerned with maintaining finances to last them through their lives.
  • 19. Why Are Seniors Targets of Financial Crimes? (cont.)
    • Many are isolated by disability, fear of violence in the community, lack of peer friendships, or lack of transportation.
    • Many are trusting or complacent or forgetful of details and may be embarrassed to admit they were victims.
  • 20. Fraud
    • Fraud involves deceit in the commission of a financial crime.
    • Those who commit fraud offer prizes, deals, opportunities, bargains, and the like.
    • They may advertise with a teaser (e.g., “Earn money working at home!”) or with a phone call announcing a “golden opportunity to invest.” Or they may develop personal relationships with, and then prey on, individuals they meet in various ways.
  • 21. Fraud (cont.)
    • Fraud can take many forms.
    • Examples include home repairs, auto repairs, new carpet or appliances at bargain rates, work-at-home schemes, weight loss and similar health-related programs, stock and related investments, overseas investments, overseas lottery prizes, amazing deals on commodities trades, and more.
  • 22. Fraud (cont.)
    • Older people are major targets – they make up about 12 percent of the population but 37 percent of telemarketing victims, according to one study. A telemarketing fraud artist told investigators, “It is an article of faith in this business to go after the old folks.”
  • 23. Stealth
    • The person takes or takes control of an asset without the victim’s knowledge or consent.
    • Stealth-based financial crimes include identity theft, pretext theft, computer hacking, and similar criminal activity.
  • 24. Stealth (cont.)
    • Stealth-based crimes are usually difficult to detect unless the victim closely monitors small personal property and financial status and bills.
    • Stealth-based crimes may go unreported because the victim may have no idea when the theft occurred or even whether it did, in fact, occur.
  • 25. Identity Theft
    • A growing threat:
    • More than 10 million
    • Americans a year are
    • victims of this crime although seniors are currently a small percentage of that number.
  • 26. How Identity Theft Begins
    • A crook captures key information about an individual in many ways:
      • A “pre-approved” credit card mailing
      • A reply to a phony request to verify account information
      • A bill from a credit card company
      • A receipt with a name and credit card number
      • A list that a computer hacker has stolen and sold
      • Mail or bills from discarded trash
      • Stolen wallets or purses
  • 27. Identity Theft Continues
    • The criminal uses information to make a
    • purchase or obtain further information about a
    • person’s identity, such as the following:
    • Social Security number
    • Bank account numbers
    • Credit card numbers
    • Driver’s license number
  • 28. Identity Theft Continues
    • The criminal then exploits the identity by
      • Piling up charges on accounts
      • Taking money from bank accounts
      • Opening new accounts
      • Applying for a loan or mortgage
      • Declaring bankruptcy
  • 29. Discovering the Theft
    • Eventually the exploitation is discovered when the victim
      • Receives a bank statement with unknown transactions
      • Finds newly created credit card accounts
      • Tries to apply for a loan and is denied
      • Is arrested for a crime committed by the thief using the stolen identity
  • 30. Reporting and Restoring the Identity
    • The victim reports the identity theft to the police and to the major credit bureaus.
    • The victim asks the credit bureaus to note the crime on his or her credit reports.
    • Depending on the state, the victim may need to consult with a local victims’ assistance agency or an attorney for specific steps that may be helpful or necessary.
  • 31. Reporting and Restoring the Identity (cont.)
    • The victim files a complaint through the Federal Trade Commission registry at www.ftc.gov.
    • The victim completes an affidavit of identity theft, available at www.ftc.gov’s identity theft section.
  • 32. Preventing Financial Crimes
    • If someone makes an offer that seems too good to be true, assume that it is too good to be true!
  • 33. Preventing Financial Crimes (cont.)
    • Demand details in writing via U.S. mail and save the envelope, which permits the U.S. Postal Inspection Service to help investigate any criminal acts.
    • Assume that anyone who “must have an answer immediately” is trying to get you to act before you think. Insist on time to investigate the offer on your own.
  • 34. Preventing Financial Crimes (cont.)
    • Keep track of everything you own that is a financial asset.
    • Monitor credit accounts, bank statements, stock and pension fund statements, properties you own, and similar assets.
  • 35. Preventing Financial Crimes (cont.)
    • Make sure you get all bills and expected checks on time.
    • Criminals have been known to steal mail to steal your identity. Call the company if a bill or check is late. If it was mailed on time, call your post office and report postal theft.
    • Use a mailbox with a lock on it. Deposit your outgoing mail in a USPS mailbox.
  • 36. Preventing Financial Crime (cont.)
    • Don’t risk it, shred it.
    • Shred any material that you are throwing out that identifies you in any way – bank statements, extra copies of records, bills, letters regarding financial matters, and similar documents.
  • 37. Preventing Financial Crimes (cont.)
    • Know about your credit.
    • Get a copy of your credit report at least once a year to make sure that information is accurate and complete.
    • By 2007 a single copy of your report from each major credit bureau will be available for free every year.
    • Consider ordering reports on a staggered basis throughout the year.
  • 38. Order Credit Reports
    • Three major credit bureaus
    • Equifax - www.equifax.com To order your report , call 800-685-1111 or write PO Box 740241, Atlanta, GA 30374-0241.
    • Experian - www.experian.com To order your report , call 888-EXPERIAN (397-3742) or write PO Box 2002, Allen, TX 75013.
  • 39. Order Credit Reports (cont.)
    • Trans Union - www.transunion.com To order your report , call 800-888-4213 or write PO Box 1000, Chester, PA 19022.
  • 40. Property Crimes
    • Property crimes against seniors include
    • Burglary
    • Larceny
    • Auto theft
    • Petty theft
  • 41. Property Crimes (cont.)
    • More than nine in ten crimes against the elderly are property crimes.
    • When compared with other age groups, persons age 65 or older were disproportionately victims of property crimes.
    • Property crimes, not violence, represent the highest share of crime against those 65 or older.
  • 42. Property Crimes (cont.)
    • Property crime is any crime when money or valuables are damaged or stolen from a person, home, or business without direct personal contact.
    • This includes burglary from a business or residence and auto theft.
    • Victims of property crimes suffer financial losses and may feel violated and continue to feel unsafe long after the crime.
  • 43. Preventing Auto Theft
    • Lock the doors. Roll up the windows. Stay alert and check surroundings.
    • Securing your car, even if you are parked in your driveway or leaving the car for just a minute, can be enough to discourage many would-be auto thieves.
    • Check the car and the area around it before you get in.
  • 44. Preventing Auto Theft (cont.)
    • Consider installing tracking or security devices on your car.
    • Take part in car theft prevention programs that allow police officers to stop your car if it’s being driven during hours when you don’t normally drive.
  • 45. Preventing Theft While Shopping
    • Empty wallets and purses beforehand of items you won’t need.
    • Keep packages out of sight in the car trunk.
    • Do not walk with your arms full of bundles that limit your line of sight or ability to respond.
    • Keep your wallet in a front pants pocket or inside coat pocket.
  • 46. Preventing Theft While Shopping (cont.)
    • Keep purses closed and held snugly near your body.
    • Keep all receipts separate from purchases.
  • 47. Preventing Property Crime at Home
    • Set up timed lights and have a trusted neighbor pick up mail and newspapers while you are away.
    • Make sure your windows and house number are visible from the street. Illuminate doorways and walkways.
    • Trim shrubs.
    • Ask the police department to perform a security survey.
  • 48. Violent Crimes
    • Seniors experience the lowest number of victimizations and lowest rate in proportion to their population.
    • The violent victimization rate of seniors has declined over 22 percent since 2001.
    • Source: Bureau of Justice Statistics, Criminal Victimization 2003
  • 49. Violent Crimes (cont.)
    • Seniors are victimized at an annual rate of 2.7 per 1,000 persons.
    • Robbery disproportionately affects seniors. It accounts for a quarter of the violent crimes against seniors, but less than one-eighth of the violent crimes experienced by those ages 12 to 64.
    • Source: Bureau of Justice Statistics
  • 50. Preventing Violent Crimes
    • Remember that most violent crimes (except robbery and purse snatching) take place between people known to each other.
    • Walk assertively, but not aggressively, in public areas.
    • When going outside, go with a friend if possible.
  • 51. Preventing Violent Crimes (cont.)
    • Carry only the cash and/or credit cards that are immediately needed.
    • Don’t take shortcuts through deserted or dark areas. Stay where there are lights and people.
    • When traveling, check with hotel staff about areas that should be avoided.
    • If you’re confronted by a robber, hand over your money or valuables. They’re not worth your life.
  • 52. Elder Abuse
    • A 1996 study estimated that more than half a million seniors living at home were victims of domestic abuse that year.
    • Estimates are that only 16 percent of cases of elder abuse are reported.
    • Family members are frequent offenders; adult children are responsible for 36.7 percent of the abuse; other family members, 10.8 percent; spouses, 12.6 percent.
    • Source: National Elder Abuse Incidence Study, 1996
  • 53. Elder Abuse (cont.)
    • These types of crimes include
    • Physical abuse
    • Sexual abuse
    • Emotional or psychological abuse
    • Neglect
    • Abandonment
    • Financial or material exploitation
    • Self-neglect
  • 54. Possible Signs of Physical Abuse
    • Although one sign might not indicate
    • abuse, many of these are common:
    • Bruises, pressure marks, broken bones, abrasions, and burns
    • Source: National Center on Elder Abuse, www.elderabusecenter.org
  • 55. Possible Signs of Physical Abuse (cont.)
    • Unexplained withdrawal from normal activities, a sudden change in alertness, and unusual depression
    • Bruises around the breasts or genitals
    • Source: National Center on Elder Abuse
  • 56. How To Identify Abuse
    • More possible signs of elder abuse
    • Sudden changes in financial situations may be the result of exploitation.
    • Bedsores, unattended medical needs, poor hygiene, and unusual weight loss are indicators of possible neglect.
    • Source: National Center on Elder Abuse
  • 57. How To Identify Abuse (cont.)
    • ■ Behavior such as belittling, threats, and other uses of power and control by spouses is abuse.
    • Strained or tense relationships and frequent arguments between the caregiver and the elderly person may indicate abuse.
    • Source: National Center on Elder Abuse
  • 58.
    • You don’t need absolute proof to report abuse.
    • Even if you just suspect abuse, call for help.
  • 59. What To Do About Elder Abuse
    • Keep in touch with older friends and gently question any signs of physical, financial, or emotional abuse that you suspect.
    • Don’t be surprised if a friend denies abuse; remain in touch, concerned, and observant.
  • 60. What To Do About Elder Abuse (cont.)
    • If signs persist, call the local office on aging affairs or the local police department. If you are uncertain, check with someone at your senior center or another friend.
    • Start an education campaign for older people in your community. Share information, arrange talks by professionals in the field, and set up connections to helplines that can advise seniors on preventing and reporting abuse.
  • 61. Tips for Seniors
    • These are steps that will help you live healthier
    • and more safely.
    • Take care of your health.
    • Seek professional help for problems involving drugs, alcohol, and depression, and urge family members to get help for these problems.
    • Attend support groups for spouses and learn about domestic violence services.
  • 62. Tips for Seniors (cont.)
    • Plan for your own future. With a power of attorney or a living will, healthcare decisions can be addressed to avoid confusion and family problems. Seek independent advice from someone you trust before signing any documents.
    • Source: National Center on Elder Abuse
  • 63. Tips for Seniors (cont.)
    • Stay active in the community and connected with friends and family. This will decrease social isolation, which has been connected to elder abuse.
    • Source: National Center on Elder Abuse
  • 64. Tips for Seniors (cont.)
    • Know your rights. If you engage the services of a paid or family caregiver, you have the right to voice your preferences and concerns. If you live in a nursing home, call your long-term care ombudsman. The ombudsman is your advocate and has the power to intervene.
    • Source: National Center on Elder Abuse
  • 65. Tips for Seniors (cont.)
    • Stay involved and know your neighbors.
    • Join a Neighborhood Watch organization.
    • Get involved in the Triad group in your area. Triad is a partnership between the chiefs of police, sheriffs, and older and retired leaders in a community. This group is committed to reducing victimization and enhancing police services to seniors.
  • 66. How To Report Elder Abuse
    • If you suspect that abuse has occurred or is occurring, please tell someone. Relay your concerns to the local adult protective services, long-term care ombudsman, or police.
  • 67. How To Report Elder Abuse (cont.)
    • If you have been the victim of abuse, exploitation, or neglect, you are not alone. Many people care and can help. Please tell your doctor, a friend, or a family member you trust, or call the Eldercare Locator helpline immediately.
  • 68. How To Report Elder Abuse (cont.)
    • You can reach the Eldercare Locator by telephone at 800-677-1116 .
    • Specially trained operators will refer you to a local agency that can help. The Eldercare Locator is open Monday through Friday, 9 a.m. to 8 p.m. Eastern Time.
    • Source: National Center on Elder Abuse.
  • 69. NCPC Online Resources
    • Crime Prevention Brochures
    • www.ncpc.org/ncpc/ncpc/?pg=5882-3200-6062
    • Full-text Publications Online
    • www.ncpc.org/ncpc/ncpc/?pg=5882-3200-12948
    • Catalyst Newsletter Archives
    • www.ncpc.org/ncpc/ncpc/?pg=5882-3200-2630
  • 70. Other Online Resources
    • Statistics on Seniors - Census (www.census.gov) and Federal Interagency Forum on Aging-Related Statistics (www.agingstats.gov)
    • Fear of Crime - Age Concern (www.ageconcern.org.uk/ageconcern/News_1009.htm)
    • Financial Crimes - Federal Trade Commission (www.ftc.gov)
  • 71. Other Online Resources (cont.)
    • Elder Abuse - National Center on Elder Abuse (www.elderabusecenter.org)
    • Crime (General) - National Association of Triads, Inc. (www.nationaltriad.org)
    • General Information on Seniors - AARP www.aarp.org and the U.S. Administration on Aging (www.aoa.dhhs.gov/)
  • 72. National Crime Prevention Council
    • 1000 Connecticut Avenue, NW
    • Thirteenth Floor
    • Washington, DC 20036
    • 202-466-6272
    • www.ncpc.org