Fraudulent Phone Pitches Target Seniors
Telemarketing is a serious crime <ul><li>Fraudulent telemarketers are hardened criminals </li></ul><ul><li>They rob with p...
It can happen to anyone <ul><li>Telemarketing fraud victims include police, lawyers, doctors, teachers, accountants, homem...
Danger signs of fraud <ul><li>Promises easy ways to make money, borrow money, or win money </li></ul><ul><li>Demands immed...
Telemarketing Fraud Trends <ul><li>More than ¼ of consumers who report telemarketing fraud to the National Consumers Leagu...
How you pay matters <ul><li>With check or money order, money is gone before you realize there is a problem </li></ul><ul><...
Prize and Sweepstakes <ul><li>The pitch:  You won a fabulous prize, but you must pay or buy something to get it </li></ul>...
Work At Home <ul><li>The pitch:  We’ll set you up to earn money working at home </li></ul><ul><li>The scam:  There is no r...
Credit Card Offers <ul><li>The pitch:  We’ll get you a credit card, guaranteed, even if you have bad credit, as long as yo...
Advance Fee Loans <ul><li>The pitch:  We’ll get you a loan, guaranteed, even if your credit is bad </li></ul><ul><li>The s...
Magazine Sales <ul><li>The pitch:  Subscribe for just pennies a day, or renew your current subscription  </li></ul><ul><li...
Telephone Slamming <ul><li>The pitch:  Fill out this form to win a prize, or sign up for a great new calling plan from you...
Credit Card Loss Protection <ul><li>The pitch:  You need this protection because you could lose lots of money if someone s...
Buyers Clubs <ul><li>The pitch:  Get a free trial membership in a discount buying club for 30 days </li></ul><ul><li>The s...
Nigerian Money Offers <ul><li>The pitch:  Help me move a fortune from Africa and I’ll give you a big slice of it </li></ul...
Charities <ul><li>The pitch:  Help the disadvantaged, support your local police, aid disaster victims </li></ul><ul><li>Th...
Investments <ul><li>The pitch:  Triple your money with absolutely no risk if you invest right away </li></ul><ul><li>The s...
Travel and Vacations <ul><li>The pitch:  Get a free trip or a great vacation bargain  </li></ul><ul><li>The scam:  You hav...
Telephone Pay-Per-Call Services  <ul><li>The pitch:  Call a 900 or 800 number for a  free psychic reading </li></ul><ul><l...
You can protect yourself <ul><li>Don’t be pressured to act immediately </li></ul><ul><li>Ask for written information </li>...
Protect sensitive information <ul><li>Don’t give your credit card or bank account number unless you’re buying something </...
Seniors are specifically targeted <ul><li>Fraudulent telemarketers know seniors are generally too polite to hang up </li><...
Seniors particularly vulnerable to certain scams  <ul><li>According to the National Consumer’s League’s National Fraud Inf...
Avoid getting on “sucker lists” <ul><li>Don’t fill out contest entry forms from unknown companies – con artists often use ...
If you are a fraud victim  <ul><li>Beware of “recovery services” – crooks that offer to get your money back, for a fee </l...
Help stop telemarketing fraud <ul><li>Report it quickly, even if you haven’t lost any money </li></ul><ul><li>Call the Nat...
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Just Say "No" to Telemarketing Fraud

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  • Ours was a free 2 nights at a really nice townhouse lodge/timeshare. The girl who took us around seemed really dumb until I realized that after finishing her talk, she was waiting for the Manager to wave her on to the next step; it was frustrating. Also, if you bought 2 weeks' time ownership in a unit, she said, the 1st week you could stay in the part of the unit with the jacuzzi tub, fireplace, kitchen, etc.; the 2nd week you had to stay next door which was like a regular hotel room :/ They threatened us that if we didn't stay for the whole presentation, we would be charged the 2-days stay ($130 I think)... our presentation took 4 hours! After the salesperson finished we were handed over to a manager who kept insisting that we didn't have any excuse for not buying; he just went on about how we were going to pay for it. He also asked if the salesperson explained everything (yes) and did we have questions (no). He went through the thing again. He wanted me to feel sorry for the salesman (actually a young woman) because she was going through College and needed the sale! Talked to a 2nd manager who was also an accountant to make clear how the payments worked which still wasn't clear. Told him we'd talk to our lawyer first... he said everything was in plain English and a lawyer would not be necessary. The room was so loud from so many people talking, it was sometimes difficult to hear the salesperson (not that we want them to repeat themselves)... this is rigged so that when you discover its high pressure and not totally above board, you can't yell out over the massive amount of noise. Also, beware, the red zone is the high season yes, but you cannot book any of these dates. Timeshare was started by hotels who needed people to occupy rooms in the off-season, so call as many times as you like, you'll not get your choice. We concluded that the mini vacation was worth the 4 hours of agony.
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Just Say "No" to Telemarketing Fraud

  1. 1. Fraudulent Phone Pitches Target Seniors
  2. 2. Telemarketing is a serious crime <ul><li>Fraudulent telemarketers are hardened criminals </li></ul><ul><li>They rob with phones instead of guns </li></ul><ul><li>Avoid becoming a victim and help stop fraud </li></ul><ul><li>Recognize the danger signs </li></ul>
  3. 3. It can happen to anyone <ul><li>Telemarketing fraud victims include police, lawyers, doctors, teachers, accountants, homemakers – there is a scam for everyone </li></ul><ul><li>Con artists use same tactics as legitimate marketers – being friendly, getting people excited, creating sense of urgency </li></ul>
  4. 4. Danger signs of fraud <ul><li>Promises easy ways to make money, borrow money, or win money </li></ul><ul><li>Demands immediate action </li></ul><ul><li>Refuses to send written information </li></ul><ul><li>Uses scare tactics </li></ul><ul><li>Wants money sent by wire or courier </li></ul>
  5. 5. Telemarketing Fraud Trends <ul><li>More than ¼ of consumers who report telemarketing fraud to the National Consumers League’s National Fraud Information Center are 60 or older – higher in certain fraud categories </li></ul><ul><li>More crooks targeting U.S. consumers from Canada or other countries – makes it harder to pursue them </li></ul><ul><li>Bank debits now most common method of payment </li></ul>
  6. 6. How you pay matters <ul><li>With check or money order, money is gone before you realize there is a problem </li></ul><ul><li>Credit cards safest way to pay for because you can dispute the charges if promises not kept </li></ul><ul><li>Dispute rights not the same when pay by debit card or give bank account number </li></ul><ul><li>Money is gone by time fraud discovered! </li></ul>
  7. 7. Prize and Sweepstakes <ul><li>The pitch: You won a fabulous prize, but you must pay or buy something to get it </li></ul><ul><li>The scam: You pay and don’t get anything, or you get a cheap trinket </li></ul>
  8. 8. Work At Home <ul><li>The pitch: We’ll set you up to earn money working at home </li></ul><ul><li>The scam: There is no real product or service, or there aren’t any customers for the work. done for them from people’s homes </li></ul>
  9. 9. Credit Card Offers <ul><li>The pitch: We’ll get you a credit card, guaranteed, even if you have bad credit, as long as you pay a fee upfront </li></ul><ul><li>The scam: You get nothing or a card that you can only use to buy from the company’s own overpriced catalogue </li></ul>
  10. 10. Advance Fee Loans <ul><li>The pitch: We’ll get you a loan, guaranteed, even if your credit is bad </li></ul><ul><li>The scam: You pay but never get a loan – you just lose your money </li></ul>
  11. 11. Magazine Sales <ul><li>The pitch: Subscribe for just pennies a day, or renew your current subscription </li></ul><ul><li>The scam: The total cost is more than you realize, or the has no relation to the publisher and simply pockets your money </li></ul>
  12. 12. Telephone Slamming <ul><li>The pitch: Fill out this form to win a prize, or sign up for a great new calling plan from your phone company </li></ul><ul><li>The scam: You actually agreed to switch your phone service to another company without realizing it </li></ul>
  13. 13. Credit Card Loss Protection <ul><li>The pitch: You need this protection because you could lose lots of money if someone steals your credit card and uses it </li></ul><ul><li>The scam: You are only liable for $50 and most credit card issuers will remove fraudulent charges completely if you notify them promptly </li></ul>
  14. 14. Buyers Clubs <ul><li>The pitch: Get a free trial membership in a discount buying club for 30 days </li></ul><ul><li>The scam: You don’t realize that you must contact the company to cancel before the trial period is up to avoid charges </li></ul>
  15. 15. Nigerian Money Offers <ul><li>The pitch: Help me move a fortune from Africa and I’ll give you a big slice of it </li></ul><ul><li>The scam: You pay “transfer” and “legal” fees to move the money to your bank account, but no money is every deposited – money is taken out of your account instead </li></ul>
  16. 16. Charities <ul><li>The pitch: Help the disadvantaged, support your local police, aid disaster victims </li></ul><ul><li>The scam: The charity doesn’t exist, or most of the money goes to a professional fundraiser, not to the charity </li></ul>
  17. 17. Investments <ul><li>The pitch: Triple your money with absolutely no risk if you invest right away </li></ul><ul><li>The scam: There may be no investment at all, or the caller may misrepresent the profits and risks </li></ul>
  18. 18. Travel and Vacations <ul><li>The pitch: Get a free trip or a great vacation bargain </li></ul><ul><li>The scam: You have to sit through a high-pressure sales talk for a timeshare, or hidden costs make the trip much more expensive, or there is no trip at all! </li></ul>
  19. 19. Telephone Pay-Per-Call Services <ul><li>The pitch: Call a 900 or 800 number for a free psychic reading </li></ul><ul><li>The scam: You get charged from the beginning of the call, or the free time isn’t long enough to get promised services </li></ul>
  20. 20. You can protect yourself <ul><li>Don’t be pressured to act immediately </li></ul><ul><li>Ask for written information </li></ul><ul><li>Check unknown companies with state or local consumer protection agency and the Better Business Bureau </li></ul><ul><li>Pay the safest way – with a credit card – because you can dispute charges if promises weren’t kept </li></ul>
  21. 21. Protect sensitive information <ul><li>Don’t give your credit card or bank account number unless you’re buying something </li></ul><ul><li>Don’t provide your social security number to a telemarketer </li></ul><ul><li>Personal information can be used to make charges/debits from your account or open new accounts in your name </li></ul>
  22. 22. Seniors are specifically targeted <ul><li>Fraudulent telemarketers know seniors are generally too polite to hang up </li></ul><ul><li>Not all victims are isolated or lonely - many are active people lured by great deals </li></ul><ul><li>Con artists take advantage of fact that we all want to believe it’s our lucky day! </li></ul>
  23. 23. Seniors particularly vulnerable to certain scams <ul><li>According to the National Consumer’s League’s National Fraud Information Center, people age 60 and older are specifically targeted by </li></ul><ul><li>phony prizes and sweepstakes </li></ul><ul><li>credit card loss protection plans and </li></ul><ul><li>magazine sales scams </li></ul>
  24. 24. Avoid getting on “sucker lists” <ul><li>Don’t fill out contest entry forms from unknown companies – con artists often use them to identify potential victims </li></ul><ul><li>Tell callers to put you on their “Do Not Call” list </li></ul><ul><li>Ask companies you do business with not to share your personal information with others </li></ul>
  25. 25. If you are a fraud victim <ul><li>Beware of “recovery services” – crooks that offer to get your money back, for a fee </li></ul><ul><li>Use an answering machine or Caller ID to screen calls </li></ul><ul><li>Consider changing telephone number if crooks won’t stop calling </li></ul><ul><li>Change bank account number if crooks keep debiting money </li></ul><ul><li>Watch out for fraudulent offers that come by mail </li></ul>
  26. 26. Help stop telemarketing fraud <ul><li>Report it quickly, even if you haven’t lost any money </li></ul><ul><li>Call the National Fraud Information Center toll-free, (800) 876-7060, or go to www.fraud.org </li></ul><ul><li>Information helps shut down fraudulent operators and protect others </li></ul>

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