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  • 1. Fraudulent Phone Pitches Target Businesses
  • 2. Telemarketing is a serious crime
    • Fraudulent telemarketers are hardened criminals
    • They rob with phones instead of guns
    • Avoid becoming victim and help stop fraud
    • Recognize danger signs
  • 3. It can happen to anyone
    • Fraud victims include police, lawyers, doctors, teachers, accountants, homemakers
    • A scam for everyone
    • Con artists use same tactics as legitimate marketers – being friendly, getting people excited, creating sense of urgency
  • 4. Danger signs of fraud
    • Promises easy ways to make money, borrow money, or win money
    • Demands immediate action
    • Refuses to send written information
    • Uses scare tactics
    • Wants money sent to wire or courier
  • 5. Consumers aren’t the only targets
    • Businesses targeted, large and small
    • All employees need to know the danger signs of fraud
    • Be familiar with common scams
  • 6. Watch out for these pitches
    • Common scams reported to National Consumers League’s National Fraud Information Center
    • Prize promotions
    • Advance fee loans
    • Telephone slamming
    • Nigerian money offers
    • Office supply sales
    • Charities
    • Internet services
  • 7. Prize Promotions
    • The pitch: You won a fabulous prize, but you must pay or buy something to get it
    • The scam: You pay and don’t get anything, or you get a cheap trinket. If you bought products to get the prize, they are substandard
  • 8. Advance Fee Loans
    • The pitch: Get a loan, guaranteed, even if your credit is bad
    • The scam: You pay but never get a loan – you just lose your money
  • 9. Telephone Slamming
    • The pitch: Get a great new billing plan from your phone company
    • The scam: The caller is an imposter and your “yes” answer has been used to switch your phone service to another company
  • 10. Nigerian Money Offers
    • The pitch: Help me move a fortune from Africa and I’ll give you a big slice of it
    • The scam: You pay “transfer” and “legal” fees to move the money to your bank account, but no money is every deposited – money is taken out of your account instead
  • 11. Office Supply Sales
    • The pitch: Get a great deal from your supplier before prices go up
    • The scam: The caller is an imposter, and if you get any supplies at all, they are inferior
  • 12. Charities Scams
    • The pitch: Help the disadvantaged, support your local police, aid disaster victims
    • The scam: The charity doesn’t exist, or most of the money goes to a professional fundraiser, not to the charity
  • 13. Internet Services
    • The pitch: We’ll give you a great deal on Internet access, help set up a Web site, put you in a location with lots of traffic, arrange for online payments
    • The scam: You never get the services or claims of profits are grossly inflated
  • 14. Protect your business
    • Don’t be pressured to act immediately
    • Ask for written information
    • Check unknown companies with state or local consumer protection agency and the Better Business Bureau
    • Get references for businesses that have purchased same services, ask if they are satisfied
  • 15. Play it safe
    • Designate specific employees to handle orders, pay bills
    • Before paying, make sure order authorized and goods or services received
    • Pay the safest way – with a credit card – because you can dispute charges if promises not kept
  • 16. Help stop telemarketing fraud
    • Report it quickly, even if you haven’t lost any money
    • Call the National Fraud Information Center toll-free, (800) 876-7060, or go to
    • Information helps shut down fraudulent operators and protect others
  • 17. Get more information
    • The NFIC provides information about frauds targeting businesses at:
    • The Federal Trade Commission also offers educational materials at