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Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
Corporate Statement of Capabilities Corporate Office/Mailing ...
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Corporate Statement of Capabilities Corporate Office/Mailing ...

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  • 1. Corporate Statement of Capabilities Corporate Office/Mailing Address: 4425 Nicole Drive, Suite A . Lanham, MD 20706-4352 Telephone: 301.918.3193 . Fax: 301.918.3198 www.dozier-tech.com
  • 2. Table of Contents
    • Message from the Chief Executive Officer Page 3
    • Mission Statement Page 4
    • Profile Page 5
    • Management Page 6
    • Key Business Tenets Page 7
    • Core Competencies Pages 8-19
    • Standard Industrial Classifications Page 20
    • Who Are DTI’s Clients? Page 21
    • DTI’s Procurement Marketing Tools Page 22
    • Partnering Advantages with DTI Page 23
    • Components of a DTI Collaboration Page 24
    • Client Benefits Page 25
  • 3. Message from the President & CEO To My Prospective Customers: Dozier Technologies, Inc. (DTI) is pleased to present our company overview to you. As a leader in the delivery of innovative business, creative, and technology solutions, DTI utilizes the optimum mix of business strategies and digital technologies to satisfy our customers’ most complex business requirements in a timely, cost-efficient manner. To help us proactively address our customers’ business and technical needs, we first strive to understand our customers’ business environment and then utilize our highly qualified team of managerial, technical, and creative experts to develop and implement effective strategies and solutions to meet those needs. Our intent is to establish and cultivate a “value-added partnership” to facilitate our customers’ business and technical necessities. Above all, we want you to be fully assured that DTI conducts its business with the highest integrity and professionalism. We know our customers have entrusted us to deliver quality products and services, and as such, take full responsibility and accountability to utilize the best resources to bring consistent business expertise, technical accuracy, and premium customer service to meet our customers’ expectations. Crystal S. Dozier President and Chief Executive Officer
  • 4.
    • DTI was created to provide innovative, strategic business, creative, and technology solutions to the public and private sectors. DTI’s objective is to evaluate, plan, develop, and implement business and technical solutions to help government and commercial clients achieve greater productivity, cost-savings, and revenue.
    • Fostering a creative, stimulating work environment for our employees is our foundation. Delivering superior performance, technical excellence, and valuable customer service to our customers is our priority.
    Mission Statement
  • 5. Profile
    • Founded: By Crystal Dozier in 1999
    • Ownership: Privately Held
    • Headquarters: Lanham, Maryland
    • Regional Offices: DTI support teams are located at or near customer work sites.
    • Certifications: Small Business Administration’s 8(a) Program
    • Small Disadvantaged Business (SDB)
    • Maryland Department of Transportation (MDOT)
    • Woman-Owned Business (WOB)
    • Awards/ 2006 Governor’s Citation for the State of Maryland Recognition Maryland’s Top 100 Minority Business Enterprise Award DTI Executives Were Guest Speakers on Special Secretary of Maryland Sharon Pinder’s Radio Show “So You Want to Be an Entrepreneur,” WOLB AM 1010 and on Doni Glover’s Radio Show, “Empower Hour,” WOLB AM 1010
    • NASA Goddard Space Flight Center’s 2002 Nominee for Small Business Contractor of the Year
    • Letters of Commendation from Federal and Commercial Clients
  • 6. Management Organizational Structure HUMAN RESOURCES FINANCE/ ACCOUNTING COMMUNICATIONS SERVICES MANAGEMENT SUPPORT SERVICES FACILITIES SUPPORT SERVICES ADMINISTRATIVE SUPPORT SERVICES BUSINESS OPERATIONS CONTRACT ADMINISTRATION BUSINESS DEVELOPMENT CRYSTAL DOZIER PRESIDENT and CEO BOARD OF DIRECTORS MANAGEMENT
  • 7.
    • Utilize 25 years of experience in management and operations, event management, editorial, graphic design, printing, and mailing to bring project success, additional revenues and/or cost-savings, and stream-lined operations to all clients.
    • Maintain extremely low overhead costs and indirect expenses as a cost-saving to all clients.
    • Employ and assign competent, compatible, reliable personnel.
    • Respond promptly to all client requirements and concerns.
    • Establish quality control and risk mitigation processes to provide superior products and services to all clients at lowest net cost.
    Key Business Tenets
  • 8. Core Competencies
    • DTI provides a full range of management and operations, event management, administrative, creative, and document support services to both the public and private sectors as indicated below.
    • Facilities Management Services
    • Logistics Support Services
    • Management Consulting Services
    • Administrative Support Services
    • Events Management Services
    • Marketing Consulting Services
    • Editorial, Graphic Design, and Printing Services
  • 9. Facilities Management - Project Management
    • DTI offers organizations strategic turnkey solutions that help prepare their work environment for occupancy, efficiency, safety, style, and comfort. Our core competencies include:
    • Strategic Planning
    • Project Management
    • Space Planning and Reconfiguration
    • Systems Furniture and Equipment Management
    • Cost Planning and Estimation
    • Telecommunications/IT Support
    • Asset/Inventory Management
    • Building Operations Support
    • Custodial Services
    • Relocation/Move Services
    • Electrical Support Services
    • Security Support Services
    • Help Desk Support Services
    • Grounds Maintenance/
    • Landscaping/Snow Removal
  • 10. Facilities Management - Printing and Mailing Services Many organizations spend an inordinate amount of time and money trying to operate in-house reprographic centers and mailrooms efficiently and cost-effectively. To help organizations address this problem and get back to their core business, DTI offers a full portfolio of printing and mailroom services that will increase productivity and reduce overall administrative expenses. Services are delivered on customer sites with DTI providing equipment, staff, supplies, maintenance, and outsourcing expertise. Our core competencies include: Reproduction Center and Mailroom Services Staffing Printing and Mailing Consulting Supervisory Personnel Operational Needs Analysis Skilled Operator(s) Document Needs Analysis Back-up Skilled Operator(s) Distribution Needs Analysis Document and Postal Regulation Trends and Analysis Equipment Technology Consulting Copy and Mailing Equipment Technology Recommendations Maintenance and Service Re-engineer Print Process Print-on-Demand and Distribute Key Business Documents Re-engineer Mail Process Digital Black-and-White/Production Color Printing Equipment Training
  • 11. Facilities Management - Mailing Services
    • As postal and shipping costs continue to soar, DTI can help your organization maximize document and package handling efficiency, while reducing overall mailing and shipping costs. DTI’s core competencies include:
    • Data Hygiene Consulting
    • Mail Presorting and Barcoding
    • Metering
    • Labeling and Addressing
    • Lasering
    • Live Stamping
    • CASS and PAVE
    • Folding & Inserting
    • Converting/Bursting
    • Document Processing
    • Document Fulfillment
    • Reverse Barcoding
    • International Mailing
    • Contingency Services
    • and Disaster Recovery
    • Match Mailings
    • Database/List Management
  • 12. Management Consulting Services
    • DTI can help your organization achieve its departmental and functional goals by providing planning, program development, and base operations support services. Our company consistently achieves client satisfaction because we first commit to thoroughly understanding our customers’ business and requirements and then utilize our extensive experience in industry and government to deliver tailored, innovative solutions on time--at or even under budget. DTI’s core competencies include:
    • Strategic Planning
    • Program Development, Implementation, and Management
    • Program Assessment and Benefit Analysis
    • Infrastructure Analysis
    • Project Management
    • Staffing services across all business functions, including managers and
    • administrative support in the following fields: information technology,
    • engineering, finance, human resources, marketing and business development.
  • 13. Administrative Support Services
    • Conducting business in today’s competitive marketplace not only requires superb products and services that meet and exceed customer demands, but also an efficient, motivating work environment that serves as a platform to allow the creative product development process and day-to-day business transactions to occur. That’s why DTI offers your organization full administrative services to help increase the level of office productivity as well as staff morale. DTI’s core competencies include:
    • Word Processing/Secretarial Support
    • File/Records Management Support
    • Analysis/Development of Office Procedures
    • Review and/or Creation of Automated Data Processing (ADP) Systems Development, Maintenance, and Operations
    • Receptionist/Help Desk Staffing and Management
    • Shipping and Receiving Support and Procedures
  • 14.
    • Data Center Management
    • Records Management
        • Staffing Management
        • Records Management Operations
        • Automated Database Maintenance
        • Storage and Retrieval Coordination
        • Help Desk Staffing and Management
        • Document Conversion
        • Data Entry
        • Records Storage and Disaster Recovery
    • Property Management
    Administrative Support Services (Continued)
  • 15. Events Management Services
    • DTI’s tagline, “Delivering Tailored Innovative Solutions” sums up how we approach events management. We offer your organization customized, creative ways to plan, execute, and evaluate your events. Whether your organization is planning a press conference, product release, trade show, grand opening, conference, seminar, reception, or banquet, DTI can add creativity, excitement, elegance, and interest to make your event a memorable one - and one that fits your budget and timeframe. DTI’s core competencies include:
    • Define Event Goals
    • Identify objectives
    • Determine expectations
    • Define target audience
    • Determine timeframe/budget
    • Develop and Execute Pre-Event Strategies and Plans
    • Develop theme
    • Select site
    • Develop agenda/program
    • Write, design, print, mail invitations/brochures/media kits
    • Generate publicity/create advertisements and promotional items
    • Create conference signage
    • Determine AV needs
    • Research and purchase promotional giveaways
    • Plan awards luncheons
    • Plan travel arrangements and accommodations
    • Arrange and schedule speakers, entertainment, and press liaison
    • Develop and manage pre-registration process and fee collection
    • Develop mailing lists
    • Determine vendor selection and manage negotiations
    • Develop and manage spouse development program
    • Determine food and beverage
    • Plan and coordinate ground transportation
    • Create event evaluation survey
  • 16. Events Management Services
    • Provide and Manage On-Site Services
    • Confirm vendors and speakers
    • Plan and coordinate receptions/awards programs
    • Organize and manage registration process
    • Provide audio/video/multimedia support
    • Provide photography
    • Manage trade show exhibitions
    • Provide computer services
    • Provide translation/interpretation
    • Provide A/V equipment operation
    • Coordinate message center
    • Coordinate recreational information
    • Coordinate duplication/administrative services
    • Distribute/collect participant evaluation survey
    • Develop and Execute Post-Event Activities
    • Handle all vendor payments
    • Confirm final attendee list
    • Write and mail all speaker/participant thank-
    • you letters
    • Conduct logistical debriefing
    • Perform event evaluation analysis
    • Other Enhanced Services
    • Transcription
    • Teleconferencing
    • Broadcast videoconferencing
    • Internet document distribution
    • On-line registration process
  • 17. Sales and Marketing Consulting Services
    • As the global marketplace continues to shrink, DTI can help your organization increase its revenue, customer base, and program awareness and interest by researching and developing new market segments, creating strategic marketing, sales, advertising, and public relations plans and programs, as well as, assisting with program implementation and sales support. DTI’s core competencies include:
    • Conducting and analyzing qualitative and quantitative market research studies
    • Gathering competitive intelligence and formulating positioning strategies
    • Devising and implementing creative, revenue-generating strategic marketing
    • plans, as well as, advertising and public relations campaigns
    • Creating, designing, and printing promotional materials and logos
    • Writing, editing, designing, printing, and mailing direct mail, advertising, and
    • public relations pieces, as well as, negotiating rates and schedules with print and
    • broadcast media
  • 18.
    • Creating inside telemarketing departments and writing telemarketing scripts
    • Developing and presenting effective sales training programs on customer
    • prospecting, buyer-focused selling, proposal writing, negotiating, and closing
    Sales and Marketing Consulting Services (Continued)
  • 19. Editorial, Graphic Design, Printing Services DTI derives its strength from diversity, creativity, and meeting client deadlines on time, under budget. Through digital technology and our extensive experience in writing, editing, and designing editorial products, we can help your organization write, create, and print professional, eye-catching documents that people remember and that bring results. Our core competencies include: Editorial Created Products Printing Research Reports Quality Offset Printing Writing Presentations/Folders Black-and-White Digital Printing Editing Newsletters High Volume Black-and-White Copying Proofreading Brochures/Marketing Collaterals Two-Three-Full Color Digital Printing Graphic Design Mailers Short-Run, Print-on-Demand Copying Desktop Publishing Press Releases/Media Kits Customization Electronic Publishing Catalogs/Manuals/Directories Personalization Web Page Design/ Posters/Banners One-to-One Marketing Maintenance Business Forms Large Format Copying Interactive Multimedia Slides/Graphs/Charts Storage and Distribution
  • 20. DTI North American Industry Classification System (NAICS) Codes 323110 Commercial Lithographic Printing 323114 Quick Printing 323115 Digital Printing 323117 Book Printing 492210 Local Messenger / Delivery 541430 Graphic Design Services 541511 Custom Computer Programming Services 541512 Computer Systems Design Services 541513 Computer Facilities Management Services 541611 Administrative Management & General Management Consulting Services 541612 Human Resources & Executive Search Consulting Service 541613 Marketing Consulting Services 541720 Research & Development in the Social Sciences & Humanities 541820 Public Relations Agencies 541850 Display Advertising 541860 Direct Mail Advertising 541870 Advertising Material Distribution Services 541910 Market Research & Public Opinion Polling 561210 Facilities Support Services
  • 21. Who are DTI’s Client’s?
    • Small Business Administration
    • NASA Goddard Space Flight Center
    • Department of Defense
    • Department of the Army/Aberdeen Proving Grounds
    • Defense Security Service
    • Department of Homeland Security
    • Centers for Medicare and Medicaid Services
    • Department of Veterans Affairs
    • Department of Housing and Urban Development
    • Patent and Trademark Office
    • DC Metropolitan Police Department
    • DC Office of Contracting and Procurement
    • Maryland Department of General Services and Client State Agencies
    • US Military Academy at West Point
  • 22.
    • 100 Percent Woman-Owned Business
    • SBA 8(a) Certified
    • LSDBE Certified
    • MDOT Certified
    • Government Credit Cards
    What Are DTI’s Procurement Marketing Tools?
  • 23. Advantages From Partnering with DTI
    • Attention to detail without losing sight of the “big picture.”
    • Hands-on, solutions-driven management style.
    • Pre-established quality control and risk mitigating processes.
    • Commitment to meeting deadlines and staying on budget.
    • Commitment to delivering premium customer service to meet and exceed clients’ expectations.
  • 24.
      • Function as a Strategic Business Consultant
      • Utilize DTI’s Proficient Team to Uncover and Meet Clients’ Specific Business Needs
      • Foster a Reciprocal Relationship
      • Assist with Report Generation
      • Reinforce Clients’ Commitment to Small Business
      • Achieve Outstanding Results
    What Are the Components of a Business Collaboration with DTI?
  • 25.
    • Achievement of Departmental Goals
    • Achievement of Agency Goals
    • Business Model that Can Be Replicated with other Small Business Relationships
    • Positive Public Perception
    How Will This Benefit a Client’s Team?

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