Message from the President & CEO To My Prospective Customers: Dozier Technologies, Inc. (DTI) is pleased to present our company overview to you. As a leader in the delivery of innovative business, creative, and technology solutions, DTI utilizes the optimum mix of business strategies and digital technologies to satisfy our customers’ most complex business requirements in a timely, cost-efficient manner. To help us proactively address our customers’ business and technical needs, we first strive to understand our customers’ business environment and then utilize our highly qualified team of managerial, technical, and creative experts to develop and implement effective strategies and solutions to meet those needs. Our intent is to establish and cultivate a “value-added partnership” to facilitate our customers’ business and technical necessities. Above all, we want you to be fully assured that DTI conducts its business with the highest integrity and professionalism. We know our customers have entrusted us to deliver quality products and services, and as such, take full responsibility and accountability to utilize the best resources to bring consistent business expertise, technical accuracy, and premium customer service to meet our customers’ expectations. Crystal S. Dozier President and Chief Executive Officer
DTI was created to provide innovative, strategic business, creative, and technology solutions to the public and private sectors. DTI’s objective is to evaluate, plan, develop, and implement business and technical solutions to help government and commercial clients achieve greater productivity, cost-savings, and revenue.
Fostering a creative, stimulating work environment for our employees is our foundation. Delivering superior performance, technical excellence, and valuable customer service to our customers is our priority.
Regional Offices: DTI support teams are located at or near customer work sites.
Certifications: Small Business Administration’s 8(a) Program
Small Disadvantaged Business (SDB)
Maryland Department of Transportation (MDOT)
Woman-Owned Business (WOB)
Awards/ 2006 Governor’s Citation for the State of Maryland Recognition Maryland’s Top 100 Minority Business Enterprise Award DTI Executives Were Guest Speakers on Special Secretary of Maryland Sharon Pinder’s Radio Show “So You Want to Be an Entrepreneur,” WOLB AM 1010 and on Doni Glover’s Radio Show, “Empower Hour,” WOLB AM 1010
NASA Goddard Space Flight Center’s 2002 Nominee for Small Business Contractor of the Year
Letters of Commendation from Federal and Commercial Clients
Management Organizational Structure HUMAN RESOURCES FINANCE/ ACCOUNTING COMMUNICATIONS SERVICES MANAGEMENT SUPPORT SERVICES FACILITIES SUPPORT SERVICES ADMINISTRATIVE SUPPORT SERVICES BUSINESS OPERATIONS CONTRACT ADMINISTRATION BUSINESS DEVELOPMENT CRYSTAL DOZIER PRESIDENT and CEO BOARD OF DIRECTORS MANAGEMENT
Utilize 25 years of experience in management and operations, event management, editorial, graphic design, printing, and mailing to bring project success, additional revenues and/or cost-savings, and stream-lined operations to all clients.
Maintain extremely low overhead costs and indirect expenses as a cost-saving to all clients.
Employ and assign competent, compatible, reliable personnel.
Respond promptly to all client requirements and concerns.
Establish quality control and risk mitigation processes to provide superior products and services to all clients at lowest net cost.
DTI offers organizations strategic turnkey solutions that help prepare their work environment for occupancy, efficiency, safety, style, and comfort. Our core competencies include:
Space Planning and Reconfiguration
Systems Furniture and Equipment Management
Cost Planning and Estimation
Building Operations Support
Electrical Support Services
Security Support Services
Help Desk Support Services
Facilities Management - Printing and Mailing Services Many organizations spend an inordinate amount of time and money trying to operate in-house reprographic centers and mailrooms efficiently and cost-effectively. To help organizations address this problem and get back to their core business, DTI offers a full portfolio of printing and mailroom services that will increase productivity and reduce overall administrative expenses. Services are delivered on customer sites with DTI providing equipment, staff, supplies, maintenance, and outsourcing expertise. Our core competencies include: Reproduction Center and Mailroom Services Staffing Printing and Mailing Consulting Supervisory Personnel Operational Needs Analysis Skilled Operator(s) Document Needs Analysis Back-up Skilled Operator(s) Distribution Needs Analysis Document and Postal Regulation Trends and Analysis Equipment Technology Consulting Copy and Mailing Equipment Technology Recommendations Maintenance and Service Re-engineer Print Process Print-on-Demand and Distribute Key Business Documents Re-engineer Mail Process Digital Black-and-White/Production Color Printing Equipment Training
As postal and shipping costs continue to soar, DTI can help your organization maximize document and package handling efficiency, while reducing overall mailing and shipping costs. DTI’s core competencies include:
DTI can help your organization achieve its departmental and functional goals by providing planning, program development, and base operations support services. Our company consistently achieves client satisfaction because we first commit to thoroughly understanding our customers’ business and requirements and then utilize our extensive experience in industry and government to deliver tailored, innovative solutions on time--at or even under budget. DTI’s core competencies include:
Program Development, Implementation, and Management
Program Assessment and Benefit Analysis
Staffing services across all business functions, including managers and
administrative support in the following fields: information technology,
engineering, finance, human resources, marketing and business development.
Conducting business in today’s competitive marketplace not only requires superb products and services that meet and exceed customer demands, but also an efficient, motivating work environment that serves as a platform to allow the creative product development process and day-to-day business transactions to occur. That’s why DTI offers your organization full administrative services to help increase the level of office productivity as well as staff morale. DTI’s core competencies include:
Word Processing/Secretarial Support
File/Records Management Support
Analysis/Development of Office Procedures
Review and/or Creation of Automated Data Processing (ADP) Systems Development, Maintenance, and Operations
DTI’s tagline, “Delivering Tailored Innovative Solutions” sums up how we approach events management. We offer your organization customized, creative ways to plan, execute, and evaluate your events. Whether your organization is planning a press conference, product release, trade show, grand opening, conference, seminar, reception, or banquet, DTI can add creativity, excitement, elegance, and interest to make your event a memorable one - and one that fits your budget and timeframe. DTI’s core competencies include:
Define Event Goals
Define target audience
Develop and Execute Pre-Event Strategies and Plans
Write, design, print, mail invitations/brochures/media kits
Generate publicity/create advertisements and promotional items
Create conference signage
Determine AV needs
Research and purchase promotional giveaways
Plan awards luncheons
Plan travel arrangements and accommodations
Arrange and schedule speakers, entertainment, and press liaison
Develop and manage pre-registration process and fee collection
Develop mailing lists
Determine vendor selection and manage negotiations
As the global marketplace continues to shrink, DTI can help your organization increase its revenue, customer base, and program awareness and interest by researching and developing new market segments, creating strategic marketing, sales, advertising, and public relations plans and programs, as well as, assisting with program implementation and sales support. DTI’s core competencies include:
Conducting and analyzing qualitative and quantitative market research studies
Gathering competitive intelligence and formulating positioning strategies
Devising and implementing creative, revenue-generating strategic marketing
plans, as well as, advertising and public relations campaigns
Creating, designing, and printing promotional materials and logos
Writing, editing, designing, printing, and mailing direct mail, advertising, and
public relations pieces, as well as, negotiating rates and schedules with print and
Creating inside telemarketing departments and writing telemarketing scripts
Developing and presenting effective sales training programs on customer
prospecting, buyer-focused selling, proposal writing, negotiating, and closing
Sales and Marketing Consulting Services (Continued)
Editorial, Graphic Design, Printing Services DTI derives its strength from diversity, creativity, and meeting client deadlines on time, under budget. Through digital technology and our extensive experience in writing, editing, and designing editorial products, we can help your organization write, create, and print professional, eye-catching documents that people remember and that bring results. Our core competencies include: Editorial Created Products Printing Research Reports Quality Offset Printing Writing Presentations/Folders Black-and-White Digital Printing Editing Newsletters High Volume Black-and-White Copying Proofreading Brochures/Marketing Collaterals Two-Three-Full Color Digital Printing Graphic Design Mailers Short-Run, Print-on-Demand Copying Desktop Publishing Press Releases/Media Kits Customization Electronic Publishing Catalogs/Manuals/Directories Personalization Web Page Design/ Posters/Banners One-to-One Marketing Maintenance Business Forms Large Format Copying Interactive Multimedia Slides/Graphs/Charts Storage and Distribution
DTI North American Industry Classification System (NAICS) Codes 323110 Commercial Lithographic Printing 323114 Quick Printing 323115 Digital Printing 323117 Book Printing 492210 Local Messenger / Delivery 541430 Graphic Design Services 541511 Custom Computer Programming Services 541512 Computer Systems Design Services 541513 Computer Facilities Management Services 541611 Administrative Management & General Management Consulting Services 541612 Human Resources & Executive Search Consulting Service 541613 Marketing Consulting Services 541720 Research & Development in the Social Sciences & Humanities 541820 Public Relations Agencies 541850 Display Advertising 541860 Direct Mail Advertising 541870 Advertising Material Distribution Services 541910 Market Research & Public Opinion Polling 561210 Facilities Support Services