Business Intermediaries PresentationPresentation Transcript
Business Intermediaries Event 24 April 2009 Deborah Cadman Chief Executive, EEDA
Enterprise and Skills Update Alison Webster Executive Director, Enterprise and Skills
EEDA’s response to the current climate?
Co-ordinating a regional response
Flexing our programmes and funding
Where can businesses go for help?
EEDA supports Business Link which is the main access point for all business support.
Free health checks
Workshops (many of them free)
But they offer much, much more
New! Integrated specialist business support
£4.4 million funding (£1.32 of it ERDF)
Manufacturing Advisory Service
Innovation Advisory Service
Beyond 2010 and Response to Redundancy
a £7.2m skills programme funded by EEDA and the European Social Fund
250 business have been supported through this part of the programme since November
includes a Response to Redundancy programme, which provides early support to individuals facing redundancy
Over 2,300 individuals in nearly 225 companies have been supported since November.
• RDAs have long argued for integration of services that support business
• To drive productivity, competitiveness & innovation business usually need a bundle of services, not a single service
The public sector’s offer is delivered via the Business Link brand
Integrated Skills Brokerage
Have you thought of exporting?
There has never been a better time.
UKTI offers :
Gateway to Global Growth
Passport to Export
EEDA Business Intermediaries Update Newmarket, 24 th April 2009 Rose Lavin - Operations Director Lorraine Gimson – Head of SBSSS TCHC (The Consultancy Home Counties Ltd)
Unemployment had risen from 130K to 165K by the end of 2008 (Insight East Quarterly Economic Brief Q1 2009)
Firms have cut capital investment
Workforce size is reducing
Unemployment at 5.7% is below the national average
Businesses are increasing their expenditure on sales and marketing
Positive attitude towards training
How does the Region look?
16% of Employers in England claim to have staff with skills deficiencies according to The National Employers Skills Survey 2005
3.5 million workers cannot read, 15 million have poor number skills
Over 5 million people of working age in the UK have no qualification at all
By 2012 two thirds of all jobs will require Level 3+
Skills gaps cost employers £10 billion in lost revenue each year
Why do we need to train ?
TCHC opens doors to business development through skills, advice and training
What do TCHC do ?
The East of England Region
TCHC now service all industry sectors
Healthcare and Public services (including NHS)
Manufacturing & Engineering
Business, Finance & IT services
Public Sector/Local Authority
Creativity & Culture
Sport & Leisure
Business Link Integrated Brokerage Service
Integrated Brokerage delivers a funded service to help businesses access the training they need to succeed.
A skills broker will :
offer free, impartial advice
deliver an organisational needs analysis
match training needs with training providers
ensure that the training is delivered to meet employer’s needs
Business Link Integrated Brokerage Service
Full funding for First & additional NVQ’s at Level 2 or those with no NVQ who want to Jump to Level 3
Partial funding for a first or additional Level 3 or an NVQ Level 4
Full funding for Levels 2, 3 & 4
Skills for Life (Fully funded)
ESOL (Partial funding)
* National Vocational Qualification
* Qualifications on the additional flexibilities list only
* English as a second language
Leadership and Management Funding
Up to £1000 in Government funding
£500 fully funded plus £500 in matched funding
Organisations with between 5 to 249 employees
Senior Management and Business Leaders
Any course relevant to their L & M skills including mentoring and coaching
Only one tranche of funding per company
Delivered by TCHC Leadership and Management Specialist Adviser Team
Skills for Jobs
A service built to help people not currently employed
Provides individuals with skills, confidence and motivation
Matches people to employers
Training to match the needs of employers and employees
European Social Fund (ESF) funded
Integrated Brokerage Gateway
TCHC Gateway answers the inbound queries by telephone or email for Integrated Brokerage and all other TCHC projects
TCHC prides itself on good customer service with quick turnaround for all enquiries. The department makes bookings for Skills Brokers and Advisers to go on face to face visits with employers as well as assisting and sourcing provision on the phone
TCHC Gateway helps organise the process and procedures for the client with easy, step by step guides for staff & Partners to use
Gateway is responsible for the efficient running of the data systems we use and setting protocols for them
TCHC Gateway is an information point for all staff and external contacts
TCHC Programmes Structure
Why Recommend Integrated Brokerage Services?
TCHC Skills Brokers are fully funded
Our expertise will add value to a business
A high quality advice service
Expert, qualified brokers
We respond to employer needs
How to contact us…… Business Link Integrated Brokerage Service Telephone 08457 17 16 15 Or visit our website: www.businesslink.gov.uk/east Rose Lavin, Operations Director [email_address] Lorraine Gimson, Head of SBSSS [email_address] Dominic Wade, Gateway Manager [email_address] For all other TCHC projects : TCHC, Building 1, Marlins Meadow, Croxley Green Business Park, Watford, WD18 8YA Telephone 01923 698 430 Or visit our website: www.tchc.net
Support for individuals and companies dealing with redundancy David Wall Skills Manager
1. Jobcentre offers the Rapid Response Service (RRS) 2. EEDA offers a Response to Redundancy programme 3. LSC is to offer (start May/June): - a Response to Redundancy programme - Redundancy support through selected FE colleges Some Local Authorities provide support Private sector organisations provide support The regional offer
Regional delivery JCP LSC E E D A JOB Unemployment Post-redundancy Pre-redundancy
Jobcentre offers the Rapid Response Service (RRS) - Triggered at 20 redundancies (within firm / labour market area) - When employees formally given notice of redundancy - Partnership approach In the future it looks as if JCP may take the role of the funder of last resort The JCP redundancy support offer
R2R is part of the Beyond 2010 programme that provides support for training (approx. £3m allocated to R2R)
Employees whose jobs are at risk and who live or whose workplace is located in the East of England
Employees in both public and private sector organisations
Employees in any size of company
The EEDA Redundancy Support Offer (R2R)
Quick response time
Information and Advice (IA) session
Training - organised within 3 weeks of the IA session
Courses where possible should be completed within 3 months
The EEDA Redundancy Support Offer (R2R)
- a Response to Redundancy programme (£6.5m) 1. Pre-redundancy offer & newly redundant offer - 2 to 8 weeks training - Not necessarily a qualification - Link to vacancies 2. >6 months offer - recruitment & training subsidy - self-employment - volunteering - training - Redundancy support via selected FE colleges (£7.7m) The LSC Offer
- JCP having several contractors - EEDA having 1 contractor - LSC having 4 contractors And the activity working across the region (and currently through 6 county groups) Poses a management & co-ordination problem EEDA & LSC are seeking ESF TA funding to provide human resource to provide co-ordination, management & collection of intelligence Achieving regional join-up of the offer
Contact details LSC is currently completing the procurement of its R2R contractors JCP Rapid Response Service in the East of England is managed at the regional level by Adrienne Deller Tel: 01223 884679 E-mail: Adrienne.Deller@Jobcentreplus.gsi.gov.uk EEDA’s R2R is contracted to TCHC and the contact details: Tel: 01923 698457 E-mail: email@example.com
Contact details East of England Development Agency The Business Centre Station Road Histon Cambridge CB24 9LQ Telephone: 01223 713900 Fax: 01223 713940 www.eeda.org.uk David Wall [email_address] 07736 160 564
Intermediaries Meeting – 24 April 2009 Integrated Specialist Business Support Programme
Company: Visual Planet
Product: A unique touch screen technology
Visual Planet requested MAS assistance to improve lead-time.
20% productivity improvement
10% Cycle time reduction
8% defect reduction
“ Our goal to improve efficiency by using MAS services has worked extremely well. The best bit is the real measurable results. We would strongly recommend using the MAS team if you are looking to improve your manufacturing processes.” Mike Cole Director
Innovation Advice & Guidance
Innovation Advice & Guidance (IAG) The Innovation Advice and Guidance service will help business become more innovative, more competitive and more profitable. IAG is available to all businesses in the region focusing on the medium to larger SMEs. The IAG service will consist of an initial fully funded one day review . Subsidised project support will be available to SMEs The IAG service will be delivered by a team from PA Consulting in partnership with Oxford Innovation Ltd who have delivered similar support to business in other regions.
Innovation Advice & Guidance provides a wide range of support
Help build Innovation into the 'Business Strategy' and identify support and resources required.
Establish an Innovation culture within the business supported by appropriate internal processes and external networks.
Support to complete the market analysis required to develop new routes to market or deliver new products.
Process Innovation , differentiation through innovative changes to supply processes, service models or novel manufacturing methods.
Product Innovation , supporting and involving relevant expertise to incorporate new technology or approaches such as clean technology development.
Intellectual property protection and development .
Designing Demand: Generate
Defined and Supported by the Design Council
Designing Demand Generate is a support service helping businesses to make strategic design decisions, set up design management processes and run design projects.
Examples of design projects include:
developing and launching new or improved products or services
overhauling or repositioning brand or graphic communications
upgrading working or retail environments and carrying out research into trends and customer needs.
The support is fully funded and consists of a Design Associate devoting two days for preparation and research, then if applicable a further three days face-to-face meetings to further develop a design brief.
Companies best suited are those with a forward-thinking attitude, ambition to grow and willingness to invest senior management time to steer a design project.
For more info see: www.designingdemand.org.uk
Customer Journey: MAS East, Innovation Advice & Guidance, Designing Demand Telemarketing General Helpline Referrals (BLE etc) Review Enquiries Events Decision made to signpost enquiry to the most appropriate service Designing Demand MAS East Innovation Advice & Guidance
Customer Journey, MAS East, IAG, Designing Demand Support in selecting appropriate partner Review Designing Demand (2-5 day collaboration) Innovation Advice & Guidance (1-6 day project) MAS East (1-20 day project) Further support If applicable further support discussed with the company Designing Demand MAS East Innovation Advice & Guidance
Driving Innovation in the East of England Paul May Executive Director, Innovation
The Innovation Agenda
Innovation is the key foundation for economic recovery
Innovation is not optional; it is the source of competitive advantage
A true ideas region!
£100B economy, 5.5M people, >500,000 businesses
EU’s leading innovation region; >25% UK private R&D
Home to some of
the world leading research institutes and
Europe’s most mature and successful clusters
£1 in every £5 of venture capital investment in the UK comes to the region
Business Innovation in the East of England
Region has highest share of businesses innovating (69%), but much variance within region
Source: Community Innovation Survey
Next generation science parks e.g. Innovation Martlesham
Enterprise hubs e.g. Hethel Engineering Centre
Solutions for Business e.g. Finance for Business products
Advocacy and Partnerships
Small Business Research Initiative (via Ministry of Defence, Department of Health, and regional Strategic Health Authority pilot)
Leveraging funding, given EEDA’s shift to a ‘funder of last resort’ – align with Technology Strategy Board, European Regional Development Fund
Small Business Research Initiative
An initiative in the health sector to help bring forward new technologies
brings innovative solutions from companies that would not be reached through normal procurement
Applications to address priority areas: Managing Long Term Conditions, Keeping Children Active, Patient Safety
Up to £100,000 for each winning project is on offer in Phase 1
Deadline for applications 30th June 2009
Details can be found at: www.hee.org.uk
Priority areas for support
Focus on knowledge-based jobs (high GVA)
New & fast-growing sectors where EoE has potential for global leadership
Potential for cluster formation across the region
Aligned with other funding mechanisms eg TSB priority themes, ERDF funding
Leverages regional strengths
Appropriate for public intervention
Cleantech fulfils all the criteria and is a priority sector for EEDAs innovation agenda
Leading on the Cleantech agenda through innovation
Regional Strengths – study under way
Low carbon vehicles
Automotive strengths: Nissan TCE, Ford Dunton, Lotus, Millbrook, Perkins, GM, Cranfield, UEA, Cambridge U – biofuels, EV, fuel cells
Hethel Engineering Centre – enterprise hub for advanced engineering
Feasibility studies on Wind, Wave & Tidal test bed, Solar Energy, Biorenewables and Offshore Wind Ops & Maintenance facility
OrbisEnergy – enterprise hub for offshore renewables
BRE – enterprise hub for built environment
EnviroCluster in Peterborough; Eco-innovation Centre
Environment East – enterprise hub for environmental goods & services
Business Finance Trevor Conway Business Finance Manager
Historically, support has been grants…
Proof of concept (POC)
Grant for research and development (GRAD)
Grant for business investment (GBI)
Supporting innovation for the ideas region
Now, a comprehensive loan package...
Small loans for business (Foundation East)
Loans from £500 – £50,000
Regional Loan Fund (launch April 2009 )
Loans from £50,000 – £200,000
Aimed at early start high growth small and medium sized enterprises (SMEs)
Supporting SMEs to finance development
The finance landscape is complex… Venture Capital Level of technical complexity Business Angels Friends and Family Traditional Bank Debt Small business loans GRAD – Micro Grant (45%) Up to £20,000 GRAD – Research Grant (60%) Up to £100,000 Proof of Concept (75%) Up to £40,000 GRAD – Development Grant (35%) Up to £250,000 GRAD – Exceptional Development Grant (35%) Up to £500,000 EU Framework programme 7 Up to £2million + Grant for Business Investment (10% to 35%) From £10,000 to £1m+ Level of funding
New programme to identify options...
Understanding finance for business
Workshops and mentoring
Supporting SMEs to apply for the most appropriate finance
Marketing the full portfolio…
Working with Business Link
Road show around the region
The development of the Business map finance line
the most appropriate grant / loan
Sign up for new “Understanding finance for business” programme