Presented at SharePoint Saturday Chicago on November 2, 2013.
There's a huge disconnect between how usable Microsoft claims that SharePoint is, and how easy users perceive SharePoint to be. A website will only be as user-friendly as it has been designed to be, and SharePoint sites are no exception. Typical site owners are people in the business, many of whom have no previous experience with SharePoint and/or creating and managing a website. Organizations are essentially asking people to be webmasters of their SharePoint sites, without realizing what this entails or giving the proper training. This class will introduce basic usability concepts and offer some practical tips for keeping your site's users engaged. It will also highlight the responsibilities of a SharePoint site owner/administrator, including considerations for designing the site, setting up and maintaining the information architecture, permissions management, analyzing usage statistics, content facilitation, and more. If you are a SharePoint site owner, you don't want to miss this class!