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PROPERTY MANAGEMENT SYSTEM<br />PREPARED BY:<br />SHANTIMANI SATHWARA<br />LECTURER, PCTE<br />
TECHNOLOGY IN FRONT OFFICE<br />Technology being the vital part in every sector, plays an important role in Hotel industry...
WHAT IS PROPERTY  MANAGEMENT SYSTEM?<br />PROPERTY MANAGEMENT SYSTEM IS A GENERIC TERM USED TO DESCRIBE APPLICATIONS OF CO...
Property Management System<br />
Property Management System<br />
NEEDS ANALYSIS FOR A PROPERTY MANAGEMENT SYSTEM IN A HOTEL<br />TO EASE TELEPHONE SYSTEM<br />THE AVAILABILITY OF ROOMS <b...
PMS COMPONENT<br />GROWTH AND FLEXIBILITY<br />USER FRIENDLINESS<br />OPERATING SYSTEM<br />MULTI-USER<br />REPORT GENERAT...
COMMON SOFTWARE OPTIONS IN A PMS:<br />FRONT DESK<br />CHECK-IN<br />ROOM STATUS<br />POSTINGS TO GUEST ACCOUNTS<br />GUES...
COMMON SOFTWARE OPTIONS IN A PMS:<br />NIGHT AUDIT<br /><ul><li>ROOM AND TAX POSTINGS
VARIOUS OPERATIONAL REPORTS</li></ul>MARKETING AND SALES<br /><ul><li>CLIENT FILE
TRAVEL AGENT
DIRECT MAIL
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PMS

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Transcript of "PMS"

  1. 1. PROPERTY MANAGEMENT SYSTEM<br />PREPARED BY:<br />SHANTIMANI SATHWARA<br />LECTURER, PCTE<br />
  2. 2. TECHNOLOGY IN FRONT OFFICE<br />Technology being the vital part in every sector, plays an important role in Hotel industry too. <br />Hotel industry has become technology savvy to meet the needs of guest and hotel employee peers. The most commonly used technology systems in hotels are PMS (Property Management System) and CRS (Central Reservation System).<br />
  3. 3. WHAT IS PROPERTY MANAGEMENT SYSTEM?<br />PROPERTY MANAGEMENT SYSTEM IS A GENERIC TERM USED TO DESCRIBE APPLICATIONS OF COMPUTER HARDWRE AND SOFTWARE USED TO MANAGE A HOTEL.<br />
  4. 4. Property Management System<br />
  5. 5. Property Management System<br />
  6. 6. NEEDS ANALYSIS FOR A PROPERTY MANAGEMENT SYSTEM IN A HOTEL<br />TO EASE TELEPHONE SYSTEM<br />THE AVAILABILITY OF ROOMS <br />TO EASE RESERVATION PROCESSING<br />THE DAILY OCCUPANCY STATUS<br />TO EASE CHECK-IN & CHECK-OUT PROCEDURES<br />GUEST PROFILE MAINTENANCE<br />MAINTAIN CORPORATE/TRAVEL AGENTS RATES<br />FRONT OFFICE CASHIER TO MAINTAIN GUEST ACCOUNTS <br />COMPLAINT MONITORING<br />TO EASE NIGHT AUDIT PROCESS<br />F&B DEPARTMENT TO MAINTAIN F&B REPORTS FOR GUEST CHARGES.<br />ENGINEERING DEPARTMENT TO MONITOR ENERGY USE IN GUEST ROOMS.<br />HUMAN RESOURCE DEPARTMENT TO MAINTAIN PERSONNEL FILES.<br />
  7. 7. PMS COMPONENT<br />GROWTH AND FLEXIBILITY<br />USER FRIENDLINESS<br />OPERATING SYSTEM<br />MULTI-USER<br />REPORT GENERATOR<br />STABILITY<br />
  8. 8. COMMON SOFTWARE OPTIONS IN A PMS:<br />FRONT DESK<br />CHECK-IN<br />ROOM STATUS<br />POSTINGS TO GUEST ACCOUNTS<br />GUEST CREDIT AUDIT<br />ADVANCE DEPOSITS<br />CASHIER<br />RESERVATION<br />ROOMS AVALABILITY<br />YIELD MANAGEMENT<br />
  9. 9. COMMON SOFTWARE OPTIONS IN A PMS:<br />NIGHT AUDIT<br /><ul><li>ROOM AND TAX POSTINGS
  10. 10. VARIOUS OPERATIONAL REPORTS</li></ul>MARKETING AND SALES<br /><ul><li>CLIENT FILE
  11. 11. TRAVEL AGENT
  12. 12. DIRECT MAIL
  13. 13. MEETING ROOM INFORMATION
  14. 14. GUEST HISTORY</li></li></ul><li>COMMON SOFTWARE OPTIONS IN A PMS:<br />HOUSE KEEPING<br /><ul><li>ROOM STATUS
  15. 15. LOST AND FOUND
  16. 16. LAUNDRY CHARGES </li></ul>MAINTENANCE<br /><ul><li>WORK ORDERS</li></ul>HUMAN RESOURCES MANAGEMENT<br /><ul><li>PERSONNEL FILE
  17. 17. TIME AND ATTENDANCE</li></li></ul><li>COMMON SOFTWARE OPTIONS IN A PMS:<br />FOOD & BEVERAGE<br /><ul><li>POINT-OF-SALE
  18. 18. MENU PROFITABILITY
  19. 19. INVENTORY
  20. 20. RECEIPES</li></ul>ACCOUNTING<br /><ul><li>ACCOUNTS PAYABLE ACCOUNTS RECEIVEABLE
  21. 21. GENERAL LEDGER
  22. 22. PROFIT & LOSS ACCOUNTS
  23. 23. PAYROLL
  24. 24. BALANCE SHEET</li></li></ul><li>COMMON SOFTWARE OPTIONS IN A PMS:<br />CALL ACCOUNTING<br />GUEST INFORMATION<br />PHONE CALL POSTING<br />SECURITY <br />FIRE SAFETY RECORDS<br />EMPLOYEE AND GUEST MOVEMENTS RECORD<br />
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