About Over 12+ years of experience in setting up Quality frameworks and providing Quality consulting in
SDLC and Managed Services space.
1. 12+ years of rigorous exposure in managing European, Asia Pacific, Middle East, and Indian customers for ensuring Quality & Delivery Assurance, Process consulting and Trainings areas
2. Certified ITIL® V3 Expert, have been instrumental in setting up ITIL- Service Management Framework in various Business Units. Have conducted ITIL gap assessments (including customer processes at onsite) to ensure compliance to Framework besides driving improvements.
3. Conducted CMMI Assessments using SCAMPI for product and Service organizations. Have planned and execu...