Moving up the value chain Presentation to All Travel Heads :

Objectives of this presentation To demonstrate our organizational capabilities to partner Astra Zeneca in taking travel management to the next level To share with you a service and account management plan which would deliver a higher quality of service and enhanced savings and greater value To provide these services at an Optimum Price Create a Road Map to start a win-win relationship

To demonstrate our organizational capabilities to partner Astra Zeneca in taking travel management to the next level

To share with you a service and account management plan which would deliver a higher quality of service and enhanced savings and greater value

To provide these services at an Optimum Price

Create a Road Map to start a win-win relationship

Agenda Our understanding of your needs TSI India – Travel Tours: An Introduction Our Vision Key Customers Range of Services Corporate Travel Management Solutions Our Service Plan for Astra Zeneca Management Information – Knowledge based decision making Our Cost reduction Plan for Astra Zeneca Why us?

Our understanding of your needs

TSI India – Travel Tours: An Introduction

Our Vision

Key Customers

Range of Services

Corporate Travel Management Solutions

Our Service Plan for Astra Zeneca

Management Information – Knowledge based decision making

Our Cost reduction Plan for Astra Zeneca

Why us?

Our understanding of your needs Do we meet your needs in India? Range of travel Services Network Market experience Technology Cultural fit Transparency Focus on processes Human resources Do we understand the unique needs of your organization? Will we help you save more money? Would there be any negative impact on your current vendor deals? Will we help you further consolidate our Travel Spend and resultant MI? Would we be able to collate MI as per Global Standards ? Will we ensure a Seamless Transition? No disruption in Service? How can you be sure that we would keep to all the commitments made?

Do we meet your needs in India?

Range of travel Services

Network

Market experience

Technology

Cultural fit

Transparency

Focus on processes

Human resources

Do we understand the unique needs of your organization?

Will we help you save more money? Would there be any negative impact on your current vendor deals?

Will we help you further consolidate our Travel Spend and resultant MI?

Would we be able to collate MI as per Global Standards ?

Will we ensure a Seamless Transition? No disruption in Service?

How can you be sure that we would keep to all the commitments made?

TSI India – Travel Tours: an introduction

Travel Solutions International (TSI) Global network partnership of Business Travel agencies across: UK USA Singapore China Hong Kong Australia New Zealand India Deep understanding of local markets Proven record of professionalism, growth and profitability Extensive experience in handling local and international clients Enables consistency, clarity and standards to travel management Each partner has a proven record of delivering superior service Leaders in technology solutions Senior management has served in global travel management exposure. Website: www.tsi.biz

Global network partnership of Business Travel agencies across:

UK

USA

Singapore

China

Hong Kong

Australia

New Zealand

India

Deep understanding of local markets

Proven record of professionalism, growth and profitability

Extensive experience in handling local and international clients

Enables consistency, clarity and standards to travel management

Each partner has a proven record of delivering superior service

Leaders in technology solutions

Senior management has served in global travel management exposure.

Website: www.tsi.biz

Travel Tours 31 years of service - established in 1977 in Bangalore Today, leading player in South India with a growing pan-India presence: Bangalore (8 locations) Chennai Hyderabad (2 locations) New Delhi Mumbai Pune Bhopal Mysore Madurai Guwahati Vishakhapatnam A full service travel company Team of over 270 travel and tourism professionals across India IATA recognised ( locations across India) Member of TAFI, ASTA, SITE and …. Over 200 SME and large corporate relationships Successfully handled hundreds of MICE and Special Interest groups

31 years of service - established in 1977 in Bangalore

Today, leading player in South India with a growing pan-India presence:

Bangalore (8 locations)

Chennai

Hyderabad (2 locations)

New Delhi

Mumbai

Pune

Bhopal

Mysore

Madurai

Guwahati

Vishakhapatnam

A full service travel company

Team of over 270 travel and tourism professionals across India

IATA recognised ( locations across India)

Member of TAFI, ASTA, SITE and ….

Over 200 SME and large corporate relationships

Successfully handled hundreds of MICE and Special Interest groups

Our vision To be amongst the leading travel and tourism companies in India on the strength of providing a comprehensive range of services ar consistently excellent level of quality, at a good value to our customers.

Our customers

In India

Global

Range of services Air tickets – Intl and Domestic Rail Passport Visa Hotel and Apartment Car and Coach hire Air and Sea charters Foreign Exchange Travel Insurance MICE Holiday travel – individual and group Cruises Sports Tours Adventure travel Pilgrimage tours Other “Special Interest:” travel

Air tickets – Intl and Domestic

Rail

Passport

Visa

Hotel and Apartment

Car and Coach hire

Air and Sea charters

Foreign Exchange

Travel Insurance

MICE

Holiday travel – individual and group

Cruises

Sports Tours

Adventure travel

Pilgrimage tours

Other “Special Interest:” travel

Corporate Travel Management Solutions 24x7 emergency support Global emergency travel assistance Customized MI reports Visa Management Services Industry updates Meet & Assist VIP handling FRRO support :Ticket Delivery Loss/misplaced baggage processing Cancellation & refund processing of unutilized/ partially utilzed tickets

24x7 emergency support

Global emergency travel assistance

Customized MI reports

Visa Management Services

Industry updates

Meet & Assist

VIP handling

FRRO support

:Ticket Delivery

Loss/misplaced baggage processing

Cancellation & refund processing of unutilized/ partially utilzed tickets

Our service plan Implant at Astra Zeneca office 24x7 emergency support Global emergency travel assistance Customized MI reports Visa Management Services Industry updates Meet & Assist VIP handling FRRO support :Ticket Delivery Loss/misplaced baggage processing Cancellation & refund processing of unutilized/ partially utilzed tickets

Implant at Astra Zeneca office

24x7 emergency support

Global emergency travel assistance

Customized MI reports

Visa Management Services

Industry updates

Meet & Assist

VIP handling

FRRO support

:Ticket Delivery

Loss/misplaced baggage processing

Cancellation & refund processing of unutilized/ partially utilzed tickets

Management information A range of reports Standard Customized Standard reports: Monthly billing by travel type Monthly airline wise report Customized Monthly air travel by region – Intl Monthly airline spends Top 10 city pairs Airline usage by rank Saving summary report

A range of reports

Standard

Customized

Standard reports:

Monthly billing by travel type

Monthly airline wise report

Customized

Monthly air travel by region – Intl

Monthly airline spends

Top 10 city pairs

Airline usage by rank

Saving summary report

Cost reduction plan Airline savings Negotiates contracts Special fares Consolidator fares Hotel savings Contracted rates Consolidator rates Other saving opportunities

Airline savings

Negotiates contracts

Special fares

Consolidator fares

Hotel savings

Contracted rates

Consolidator rates

Other saving opportunities

Thank You Syed Sikandar Manager - Operations Travel Tours Pvt. Ltd. D NO; 6-3-349/20/1/B&C Above Midway's Bakery, Road No 1, Banjara Hills, Hyderabad 500034 Phone: 91 40 23350030, 23350967 Mobile: 91 9959207700 www.traveltours.in Bangalore | Chennai | New Delhi | Mumbai | Pune