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Twitter 101 Workshop for Public Relations and Marketing Professionals

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Twitter 101 Workshop for Public Relations and Marketing Professionals - Presentation Transcript

  1. Twitter 101 Sandra Fathi President, Affect Strategies PRSA-NY Workshop, June 1,2009, New York Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  2. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  3. What: Microblogging » Blogging in short form » Similar to texting » Ability to send and receive messages » Ability to follow and be followed » Archive information » Multiple delivery mechanisms » Conversations and interactivity Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  4. Twitter Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  5. How: Microblogging: Twitter Image Source: Caroline-Middlebrook.com Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  6. Plurk Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  7. Jaiku Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  8. Yammer Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  9. A Little Birdie is Born » Side project of Jack Dorsey’s in March 2006 while at Obvious » Prototype within 2 weeks » Public launch in Aug 2006 co- Twitter co-founders Evan Williams, Jack » Twitter Inc. May 2007 Dorsey, and Biz Stone. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  10. Twitter Traffic Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  11. Twitter vs. Facebook vs. YouTube vs. LinkedIn Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  12. Tweet Stats 75% of Twitter users joined in 2009* 10,000 new accounts opened per day 35% of Twitter users have 10 followers or less 9% of Twitter users follow no one at all Strong correlation between number of people you follow and number that follow you Source: Hubspot ‘State of Twittersphere Dec. 2009’ Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  13. 10 Reasons to Tweet 1. Generate Awareness 2. Seek & Create Media Opportunities 3. Foster Customer Loyalty 4. Launch Viral Marketing Campaigns 5. Manage Reputations 6. Promote Products and Services 7. Network with Customers 8. Extend Event Participation 9. Monitor Trends & Breaking News 10. Recruiting Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  14. Twitter: Components of an Account Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  15. The Tweet is Born Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  16. The Basics Tweet: Message – 140 Characters Twitter Handle: @sandrafathi Retweet (RT): Resending a message from someone else to your followers Message: Direct message (private) from one Twitterer to another Nudge: Prompt someone to Tweet Hashtag: #eventname Easy search for events/topic Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  17. Finding Friends Search for people Search for keywords Search for geography Import contacts Follow who your friends follow #Fridayfollow Third-party applications Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  18. Twitterverse Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  19. Desktop App: TweetDeck Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  20. Web-based App: HootSuite Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  21. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  22. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  23. Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  24. Twitter Drives Traffic: TechAffect.com Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  25. Rules of Engagement » Why are you tweeting? » Do you have an agenda? » Who are you listening to? » Why are your talking to? » Do they care? » How will you keep them engaged? » How are you leveraging your Twitter activity? Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  26. Media on Twitter www.wefollow.com www.journalisttweets.com http://prsarahevans.com/mediaontwitter/ www.vocus.com (paid) Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  27. Twitter Guides: Mashable Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  28. Twitter Guides II Brian Solis: PR 2.0 http://www.briansolis.com/2008/10/twitter-tools-for-community-and.htm Pistacio Consulting: Twitter for Business http://www.pistacioconsulting.com Affect Strategies: 10 Reasons Why You Need to Tweet http://www.affectstrategies.com/main.php?page=pr_twitter Caroline Middlebrook: The Big Juicy Twitter Guide http://www.caroline-middlebrook.com/blog/twitter-guide/ Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009
  29. Contact Information & Resources: Sandra Fathi sfathi@affectstrategies.com 212 398 9680 web: www.affectstrategies.com blog: www.techaffect.com twitter: @sandrafathi linkedIn, facebook: Sandra Fathi Affect Strategies PROPRIETARY & CONFIDENTIAL 6/2/2009

+ Sandra FathiSandra Fathi, 5 months ago

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