This is the slide deck (which you can download with commentary from the presentation built into the "notes") outlining the Georgia Department of Administrative Services (DOAS) online outreach strategy.
DOAS provides business solutions to Georgia’s state and local government entities. DOAS' product and service offerings encompass a broad spectrum that includes purchasing (procurement), risk management, enterprise human resources, fleet support services, and surplus property transactions. DOAS strives to meet the business needs of its customers while providing the highest level of customer service in a rapidly changing state government. And so identifying a clear strategy for effective social outreach, so as best to serve our customers, was imperative.