TAF - Skype Lessons Learned
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TAF - Skype Lessons Learned

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Lessons learned after using Skype video calls as a primary mode of telepresence for work, nearly 3 straight months.

Lessons learned after using Skype video calls as a primary mode of telepresence for work, nearly 3 straight months.

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  • 8 tips for using Skype or similar video conferencing solution for holding meetings and the like.
  • Assign one person to be in charge of the Skype setup process and to help with any technical issues
  • The projection screen probably won't be visible through Skype, send files to the remote participant(s) so they can follow along. Announce when you're moving to the next slide or file, so the remote participant(s) are aware.
  • Sign in to Skype before the meeting starts, so you can configure the camera and screen to be ideal for both the remote and local participants and test the audio.
  • Make sure you volume is turned up and your speakers are on, but not too loud. If you have sound issues, adjust the speakers/volume first on your end first.
  • Make sure the screen is in the ideal location for the local participants, and the camera is in the ideal position for the remote participant(s). You need to be able to see them comfortably, and they need to have a clear full view of you.
  • Remember, there is a person on the other side of that video screen. Treat them as if they were sitting in the room with you. Be mindful of them throughout the meeting, informing them of events that take place offscreen or before/after the video is connected.
  • Skype operates in a one-way audio mode, where whomever is talking can't hear the other party, and vice-versa. Pay attention to the remote participant(s) while you're talking, just as you would a local participant, and pause if you want to let them talk. It may be useful to have participants raise their hand if they wish to speak, so everyone can tell. Audio may be delayed a few seconds at times, so keep that in mind.
  • Share feedback with remote participants and local hosts about how the Skype component worked, and discuss any possible improvements for the next session. Provide a feedback survey to all participants if you have one.

TAF - Skype Lessons Learned TAF - Skype Lessons Learned Presentation Transcript

  • Skype Lessons Learned By Seth C. Nelson Prepared for TAF Feb 2011
  • 1. Designate a Skype Helper
  • 2. Send Files Ahead of Time
  • 3. Sign-In and Test Early
  • 4. Check Your Speakers
  • 5. Position the Camera and Screen
  • 6. Treat the Screen Like A Person
  • 7. Listen or Talk...Not Both
  • 8. Share Feedback