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DATASHEET




Mimecast Unified Email Management
A fully integrated email security, continuity and archiving cloud-based solution that
delivers total end-to-end control of your email, mitigating email risks and reducing the
complexity of your infrastructure.




Mimecast removes spam and malware threats before they reach your network and
enforces email content policies and secure communication methods to protect sensitive
data. All inbound, outbound and internal email is stored in Mimecast’s resilient and secure
archive in accordance with centrally managed retention policies. Unique integration with
Microsoft Outlook offers users a bottomless mailbox and uninterrupted email should
your corporate email systems fail. All service functionality is managed from a single
administration console with no additional on-premise hardware required, significantly
reducing the overall complexity of managing your email.


Key features
                                                                    Mimecast is a leading
• Highly secure and resilient offsite, cloud-based email archive    provider of essential cloud
• Rapid and accurate organization-wide search facility              services for Microsoft
• Archive accessible from Outlook, BlackBerry, iPhone and browser   Exchange. Mimecast
• SLA-backed protection from spam and malware                       delivers enterprise email
• Comprehensive data leak prevention (DLP) policy management        management services
• Continuity service with automatic failover during outages         that include security,
• Massively scalable Mail Transfer Agent (MTA)                      continuity, and archiving.
• All features managed through a single, web-based console
• No additional on-premise hardware required
• Backed by a 100% service availability SLA

                                                                    Mimecast unified email
                                                                    management services:
Benefits for your end-users
                                                                    • Mimecast UEM Express
• Uninterrupted access to live and historical email
                                                                    •  imecast UEM Enterprise
                                                                      M
• Anywhere web access to email and calendar information
• Real-time archive search from Outlook, web and mobile             Add-ons:
• Bottomless mailbox for Outlook users
                                                                    • Mobile Access
• User invoked secure communication
                                                                    •  rchive Power Tools
                                                                      A




    www.mimecast.com                                                                             1
Mimecast Unified Email Management
How it works
Simple to deploy,               iPhone and                    Outlook email               Mimecast Personal
simple to manage                BlackBerry user               continuity and              Portal email
                                access to Mimecast            personal archive            continuity
•	Point corporate MX                                          access
  records to Mimecast           •	Users simply download                                   •	Simply inform users of
•	Historical email can            the Mimecast iPhone App     •	Mimecast Outlook client     the Mimecast Personal
  be ingested into the            to view and search their      application optionally      Portal URL
  Mimecast archive (at an         Mimecast archive              installed                 •	Users have secure
  additional cost per MB)       •	Deploy BlackBerry           •	End users can search        access to live and
•	Route all outbound traffic      smartphone app via            their personal archive      historical email, and
  through the Mimecast            BlackBerry Enterprise         directly from Microsoft     calendar information from
  platform                        Server (BES)                  Outlook                     any web browser
•	Securely connect              •	End users can search        •	When Exchange is
  Mimecast to your Active         their Mimecast archive        offline, the Mimecast
  Directory for user              from their BlackBerry         Outlook client
  authentication                  handset                       automatically sends and
•	Inbound and outbound          •	During BlackBerry email       receives email via the
  email is automatically          outages, simply activate      Mimecast service
  retained in the archive         the BlackBerry continuity   •	Once Outlook
•	Use Microsoft Exchange          service in the Mimecast       has reconnected
  Server journaling to            administration console        to Exchange, the
  securely transfer all email   •	The BlackBerry                Mimecast Outlook
  to the Mimecast archive         smartphone connects           client automatically
•	Spam and malware is             directly to Mimecast to       synchronizes with
  automatically removed           send and receive email        Exchange and removes
  by Mimecast’s multiple        •	When servers are back         duplicate messages
  layers of protection            online, administrator
•	Administrator defined           de-activates BlackBerry
  email content policies          continuity service
  are applied
•	Optionally deploy
  Mimecast’s application
  for Exchange for
  extended mailbox
  functionality
•	Access all email
  management
  functionality from a single
  administration console




     www.mimecast.com                                                                                             2
Mimecast Unified Email Management

Streamline your email infrastructure
                                                                               Unified Email
Mimecast Unified Email Management is a centrally managed cloud solution        Management
that replaces the disparate mix of software, hardware and services typically
deployed to support Exchange. Mimecast delivers email security, continuity     Mimecast Unified Email
and, optionally long term archiving, as a single solution; simplifying your    Management (UEM) offers
network, reducing administration and easing pressure on overcrowded            organizations the unique
server rooms.                                                                  benefits that only a truly
                                                                               integrated email management
                                                                               solution can.
Reduce administration overhead
                                                                               Because Mimecast manages
With no on-premise equipment to maintain and a single provider to go           all messages in transit and at
to for support, Mimecast instantly cuts down your administration burden.       rest, strong chains of custody
Mimecast’s team of experts keeps your email defenses up to date, so            are maintained, and maximum
you have less to worry about. With Mimecast archiving in place, rapid          security is ensured.
and accurate organization-wide searches simplify eDiscovery tasks and
painful and risky email data migrations are a thing of the past.               During local outages, email
                                                                               security policies continue to
                                                                               be enforced and users have
Greater visibility and control of your email                                   access to live and historical
                                                                               email.
Mimecast facilitates the enforcement of organization-wide email security
and data retention policies. All policy changes are applied immediately,       Unified email security and
letting you respond quickly to evolving situations, and all polices will       archiving data can add context
remain in force even during local email outages. Real-time views of            in the event of a security
your SMTP traffic give you enhanced visibility while online queue              breach, helping to determine
management and advanced routing features let you stay in control.              intent as well as activity.

                                                                               Mimecast offers email
Lighten the load on Microsoft Exchange                                         security, continuity and
                                                                               archiving services individually
Mimecast becomes your email bridgehead in the cloud, stopping vast             or as part of a Mimecast UEM
amounts of unwanted email before it reaches your Exchange server.              service:
Mimecast UEM Enterprise effectively gives users a bottomless Outlook
mailbox and offers you advanced mailbox management features. This              Mimecast UEM Express:
takes away the need to keep large volumes of email on Exchange,
enhancing its performance and shortening back-up times.                        Email security and continuity
                                                                               with access to 58 days of
                                                                               historical email.
Improve end user experience
                                                                               Mimecast UEM
During email outages, Mimecast automatically gives Outlook and                 Enterprise:
BlackBerry users an uninterrupted email service. Mimecast UEM
Enterprise personal archive offers users a bottomless mailbox, easing          Email security, continuity and
the frustration of mailbox size restrictions in Outlook and on mobile          archiving with a standard
devices. Rapid archive search and “drag and drop” features let users           maximum data retention
easily and quickly restore deleted messages back into Outlook and user         period of up to 10 years.
productivity is further improved by giving them mobile access to their
archive.




    www.mimecast.com                                                                                            3
Mimecast Unified Email Features
   Service Platform
   Highly resilient and massively scalable infrastructure
   Single, web-based administration console for all service management requirements
   Secure login for users and administrators with optional Microsoft Active Directory authentication
   100% service availability SLA
   Advanced Mail Transfer Agent capability
   Real-time view of all SMTP connections and rejections and reports of email usage patterns
   Email stationery management and advanced marketing tools
   Monitoring dashboard for email queues and synchronisation services
   Customizable SMS and email alerting of potential email service problems
   Assignment of administrators to pre-defined or customizable roles with associated permissions
   Email Security
   Multi-layered malware protection against known and zero-day threats
   Protection from email-based attacks e.g. denial of service (DoS) , directory harvest (DHA)
   Comprehensive connection-based and content-based spam and phishing protection
   100% virus protection, 98% spam protection and 0.0001% spam false positives SLAs
   Real-time, granular email policy setting with Active Directory secure synchronization
   Content examination of email body text, attachments, HTML, headers and subject
   Metadata stripping from Microsoft Word documents and PDF conversion before sending
   Secure communication options including TLS and Mimecast Closed Circuit Messaging (CCM)

   Email Continuity
   Uninterrupted access to live email, and calendar information, during outages
   Email continuity for Microsoft Outlook, Mimecast Personal Portal and BlackBerry smartphone*
   Access to historical email - maximum retention period dependent on service subscription**
   Mimecast Personal Portal enables access to email at anytime from anywhere
   Automatic continuity service failover and failback during outages
   No action required by end user to invoke service in the event of an outage

   Email Archiving
   Three copies of every email are stored in multiple geographically dispersed datacenters
   All email data is encrypted and held in jurisdictionally defined locations
   Policy-based data retention of all inbound, outbound and internal email
   Near real-time searches for end-users and administrators
   Personal archive access from Microsoft Outlook, mobile* and web browser
   “Drag and drop” facility between personal archive and Outlook mailbox
   eDiscovery case management and intelligent message tagging
   Permanent removal of messages by coordinated action of multiple administrators
   Granular litigation hold capability

   Archive Power Tools
   	
   User “drag and drop” access to personal retention folders via Outlook and Mimecast Personal Portal
   Staggered deletion schedules from Exchange, Mimecast personal archive and Mimecast servers
   Personal Exchange folder structure preserved in Mimecast archive
   Policy defined message stubbing of full message and/or attachment
* Smartphone access to the Mimecast service is available as part of the Mobile Access service add-on.
**Maximum retention period is 58 days for UEM Express and 10 years with UEM Enterprise as standard.

      www.mimecast.com                                                                                                 4
iPhone® is a registered trademark of Apple Inc. BlackBerry® is a registered trademark of Research In Motion Limited.
© 2011 Mimecast. ALL RIGHTS RESERVED. UEM-DS-013-004

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Mimecast Unified Email Management Datasheet

  • 1. DATASHEET Mimecast Unified Email Management A fully integrated email security, continuity and archiving cloud-based solution that delivers total end-to-end control of your email, mitigating email risks and reducing the complexity of your infrastructure. Mimecast removes spam and malware threats before they reach your network and enforces email content policies and secure communication methods to protect sensitive data. All inbound, outbound and internal email is stored in Mimecast’s resilient and secure archive in accordance with centrally managed retention policies. Unique integration with Microsoft Outlook offers users a bottomless mailbox and uninterrupted email should your corporate email systems fail. All service functionality is managed from a single administration console with no additional on-premise hardware required, significantly reducing the overall complexity of managing your email. Key features Mimecast is a leading • Highly secure and resilient offsite, cloud-based email archive provider of essential cloud • Rapid and accurate organization-wide search facility services for Microsoft • Archive accessible from Outlook, BlackBerry, iPhone and browser Exchange. Mimecast • SLA-backed protection from spam and malware delivers enterprise email • Comprehensive data leak prevention (DLP) policy management management services • Continuity service with automatic failover during outages that include security, • Massively scalable Mail Transfer Agent (MTA) continuity, and archiving. • All features managed through a single, web-based console • No additional on-premise hardware required • Backed by a 100% service availability SLA Mimecast unified email management services: Benefits for your end-users • Mimecast UEM Express • Uninterrupted access to live and historical email • imecast UEM Enterprise M • Anywhere web access to email and calendar information • Real-time archive search from Outlook, web and mobile Add-ons: • Bottomless mailbox for Outlook users • Mobile Access • User invoked secure communication • rchive Power Tools A www.mimecast.com 1
  • 2. Mimecast Unified Email Management How it works Simple to deploy, iPhone and Outlook email Mimecast Personal simple to manage BlackBerry user continuity and Portal email access to Mimecast personal archive continuity • Point corporate MX access records to Mimecast • Users simply download • Simply inform users of • Historical email can the Mimecast iPhone App • Mimecast Outlook client the Mimecast Personal be ingested into the to view and search their application optionally Portal URL Mimecast archive (at an Mimecast archive installed • Users have secure additional cost per MB) • Deploy BlackBerry • End users can search access to live and • Route all outbound traffic smartphone app via their personal archive historical email, and through the Mimecast BlackBerry Enterprise directly from Microsoft calendar information from platform Server (BES) Outlook any web browser • Securely connect • End users can search • When Exchange is Mimecast to your Active their Mimecast archive offline, the Mimecast Directory for user from their BlackBerry Outlook client authentication handset automatically sends and • Inbound and outbound • During BlackBerry email receives email via the email is automatically outages, simply activate Mimecast service retained in the archive the BlackBerry continuity • Once Outlook • Use Microsoft Exchange service in the Mimecast has reconnected Server journaling to administration console to Exchange, the securely transfer all email • The BlackBerry Mimecast Outlook to the Mimecast archive smartphone connects client automatically • Spam and malware is directly to Mimecast to synchronizes with automatically removed send and receive email Exchange and removes by Mimecast’s multiple • When servers are back duplicate messages layers of protection online, administrator • Administrator defined de-activates BlackBerry email content policies continuity service are applied • Optionally deploy Mimecast’s application for Exchange for extended mailbox functionality • Access all email management functionality from a single administration console www.mimecast.com 2
  • 3. Mimecast Unified Email Management Streamline your email infrastructure Unified Email Mimecast Unified Email Management is a centrally managed cloud solution Management that replaces the disparate mix of software, hardware and services typically deployed to support Exchange. Mimecast delivers email security, continuity Mimecast Unified Email and, optionally long term archiving, as a single solution; simplifying your Management (UEM) offers network, reducing administration and easing pressure on overcrowded organizations the unique server rooms. benefits that only a truly integrated email management solution can. Reduce administration overhead Because Mimecast manages With no on-premise equipment to maintain and a single provider to go all messages in transit and at to for support, Mimecast instantly cuts down your administration burden. rest, strong chains of custody Mimecast’s team of experts keeps your email defenses up to date, so are maintained, and maximum you have less to worry about. With Mimecast archiving in place, rapid security is ensured. and accurate organization-wide searches simplify eDiscovery tasks and painful and risky email data migrations are a thing of the past. During local outages, email security policies continue to be enforced and users have Greater visibility and control of your email access to live and historical email. Mimecast facilitates the enforcement of organization-wide email security and data retention policies. All policy changes are applied immediately, Unified email security and letting you respond quickly to evolving situations, and all polices will archiving data can add context remain in force even during local email outages. Real-time views of in the event of a security your SMTP traffic give you enhanced visibility while online queue breach, helping to determine management and advanced routing features let you stay in control. intent as well as activity. Mimecast offers email Lighten the load on Microsoft Exchange security, continuity and archiving services individually Mimecast becomes your email bridgehead in the cloud, stopping vast or as part of a Mimecast UEM amounts of unwanted email before it reaches your Exchange server. service: Mimecast UEM Enterprise effectively gives users a bottomless Outlook mailbox and offers you advanced mailbox management features. This Mimecast UEM Express: takes away the need to keep large volumes of email on Exchange, enhancing its performance and shortening back-up times. Email security and continuity with access to 58 days of historical email. Improve end user experience Mimecast UEM During email outages, Mimecast automatically gives Outlook and Enterprise: BlackBerry users an uninterrupted email service. Mimecast UEM Enterprise personal archive offers users a bottomless mailbox, easing Email security, continuity and the frustration of mailbox size restrictions in Outlook and on mobile archiving with a standard devices. Rapid archive search and “drag and drop” features let users maximum data retention easily and quickly restore deleted messages back into Outlook and user period of up to 10 years. productivity is further improved by giving them mobile access to their archive. www.mimecast.com 3
  • 4. Mimecast Unified Email Features Service Platform Highly resilient and massively scalable infrastructure Single, web-based administration console for all service management requirements Secure login for users and administrators with optional Microsoft Active Directory authentication 100% service availability SLA Advanced Mail Transfer Agent capability Real-time view of all SMTP connections and rejections and reports of email usage patterns Email stationery management and advanced marketing tools Monitoring dashboard for email queues and synchronisation services Customizable SMS and email alerting of potential email service problems Assignment of administrators to pre-defined or customizable roles with associated permissions Email Security Multi-layered malware protection against known and zero-day threats Protection from email-based attacks e.g. denial of service (DoS) , directory harvest (DHA) Comprehensive connection-based and content-based spam and phishing protection 100% virus protection, 98% spam protection and 0.0001% spam false positives SLAs Real-time, granular email policy setting with Active Directory secure synchronization Content examination of email body text, attachments, HTML, headers and subject Metadata stripping from Microsoft Word documents and PDF conversion before sending Secure communication options including TLS and Mimecast Closed Circuit Messaging (CCM) Email Continuity Uninterrupted access to live email, and calendar information, during outages Email continuity for Microsoft Outlook, Mimecast Personal Portal and BlackBerry smartphone* Access to historical email - maximum retention period dependent on service subscription** Mimecast Personal Portal enables access to email at anytime from anywhere Automatic continuity service failover and failback during outages No action required by end user to invoke service in the event of an outage Email Archiving Three copies of every email are stored in multiple geographically dispersed datacenters All email data is encrypted and held in jurisdictionally defined locations Policy-based data retention of all inbound, outbound and internal email Near real-time searches for end-users and administrators Personal archive access from Microsoft Outlook, mobile* and web browser “Drag and drop” facility between personal archive and Outlook mailbox eDiscovery case management and intelligent message tagging Permanent removal of messages by coordinated action of multiple administrators Granular litigation hold capability Archive Power Tools User “drag and drop” access to personal retention folders via Outlook and Mimecast Personal Portal Staggered deletion schedules from Exchange, Mimecast personal archive and Mimecast servers Personal Exchange folder structure preserved in Mimecast archive Policy defined message stubbing of full message and/or attachment * Smartphone access to the Mimecast service is available as part of the Mobile Access service add-on. **Maximum retention period is 58 days for UEM Express and 10 years with UEM Enterprise as standard. www.mimecast.com 4 iPhone® is a registered trademark of Apple Inc. BlackBerry® is a registered trademark of Research In Motion Limited. © 2011 Mimecast. ALL RIGHTS RESERVED. UEM-DS-013-004