Department of Service Management Lund University, Campus Helsingborg www.msm.lu.se
Campus Helsingborg <ul><li>A university campus with: </li></ul><ul><ul><li>3000 students </li></ul></ul><ul><ul><li>13 uni...
Service Management <ul><li>Manage, organize, market, and communicate service activities </li></ul><ul><li>Management of cu...
Service Management – Bachelor programme (3 years) <ul><li>Specializations: </li></ul><ul><li>Health Management </li></ul><...
The student <ul><li>74% female </li></ul><ul><li>82% between 19-23 years of age </li></ul><ul><li>13% of non Swedish birth...
Close cooperation <ul><li>Ca 60 Partner organizations </li></ul><ul><li>Guest lecturers </li></ul><ul><li>Field trips </li...
Multidisciplinary perspectives <ul><li>Economic </li></ul><ul><li>Social </li></ul><ul><li>Cultural </li></ul><ul><li>Envi...
Environmental Strategy <ul><li>Single subject courses  </li></ul><ul><li>Extensive research   </li></ul>
State of the art research <ul><li>Broad research projects </li></ul><ul><li>Seven PhD candidates in ”Service Studies” </li...
Executive Division training for professionals <ul><li>Open programmes </li></ul><ul><ul><li>SummerCampus </li></ul></ul><u...
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Department Of Service Management 2010

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Lund University, Campus Helsingborg is situated in the very center of Helsingborg. The Department of Service Management hosts several bachelor degree programmes, individual courses, PhD candidate programme, consultative training as well as the new Master of Tourism & Hospitality. Current research in the department is focused upon the study of services, understood broadly.

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  • De flesta ä r runt 22 å r och majoriteten p å utbildningen ä r tjejer (77 %). M å nga har l ä st Samh ä lle eller Natur p å gymnasiet. Studenterna representerar 55 riktnummeromr å den. Efter gymnasiet ä r det vanligt att man varit ute och jobbat ett tag b å de utomlands och i Sverige.
  • De flesta ä r runt 22 å r och majoriteten p å utbildningen ä r tjejer (77 %). M å nga har l ä st Samh ä lle eller Natur p å gymnasiet. Studenterna representerar 55 riktnummeromr å den. Efter gymnasiet ä r det vanligt att man varit ute och jobbat ett tag b å de utomlands och i Sverige.
  • Department Of Service Management 2010

    1. 1. Department of Service Management Lund University, Campus Helsingborg www.msm.lu.se
    2. 2. Campus Helsingborg <ul><li>A university campus with: </li></ul><ul><ul><li>3000 students </li></ul></ul><ul><ul><li>13 unique programmes and a large number of single subject courses </li></ul></ul><ul><ul><li>A close cooperation with the surrounding society to ensure quality and feasability </li></ul></ul><ul><ul><li>Research in cooperation with faculties within Lund University, business, and public sector partners </li></ul></ul>
    3. 3. Service Management <ul><li>Manage, organize, market, and communicate service activities </li></ul><ul><li>Management of customer relations as well as human resources </li></ul><ul><li>State of the art education within health management, hotel and resturant management, tourism, logistics, industrial, and food management </li></ul>
    4. 4. Service Management – Bachelor programme (3 years) <ul><li>Specializations: </li></ul><ul><li>Health Management </li></ul><ul><li>Hotel & Restaurant Management </li></ul><ul><li>Retail Management </li></ul><ul><li>Tourism Management </li></ul><ul><li>Food Management (in cooperation with LTH) </li></ul><ul><li>Logistics Service Management (in cooperation with LTH) </li></ul><ul><li>Tourism & Hospitality Management </li></ul><ul><li>Retail Management </li></ul>Service Management – Master programme (2 years) Lunds universitet / Campus Helsingborg / Institutionen för Service Management
    5. 5. The student <ul><li>74% female </li></ul><ul><li>82% between 19-23 years of age </li></ul><ul><li>13% of non Swedish birth </li></ul><ul><li>84% with working experience from relevant businesses or organizations </li></ul>
    6. 6. Close cooperation <ul><li>Ca 60 Partner organizations </li></ul><ul><li>Guest lecturers </li></ul><ul><li>Field trips </li></ul><ul><li>Case studies </li></ul><ul><li>Mentorship </li></ul><ul><li>Thesis </li></ul><ul><li>Scholarships </li></ul><ul><li>AGORA </li></ul><ul><li>EXpåC </li></ul><ul><li>Advisory Board </li></ul>
    7. 7. Multidisciplinary perspectives <ul><li>Economic </li></ul><ul><li>Social </li></ul><ul><li>Cultural </li></ul><ul><li>Environmental </li></ul><ul><li>Legal </li></ul>
    8. 8. Environmental Strategy <ul><li>Single subject courses </li></ul><ul><li>Extensive research </li></ul>
    9. 9. State of the art research <ul><li>Broad research projects </li></ul><ul><li>Seven PhD candidates in ”Service Studies” </li></ul><ul><li>4 full professors </li></ul><ul><li>1 full professor to be employed in Service Studies 2010 </li></ul><ul><li>Guest professors </li></ul>
    10. 10. Executive Division training for professionals <ul><li>Open programmes </li></ul><ul><ul><li>SummerCampus </li></ul></ul><ul><ul><li>Executive Master of Service Management </li></ul></ul><ul><li>Tailor-made programmes </li></ul>

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