Be the first to like this
Buzz word for today is 'Do It Yourself', yet we find self service solutions not very well adopted in organizations. Today organizations are making huge investments on service desk and technical resources to ensure timely fulfilment.All of this affects end user experience.
My session will reveal the beauty and benefits of an integrated & automated service fulfilment solution which is definitely one of the key aspects of *"Tomorrow's" *service management implementations.
Clipping is a handy way to collect important slides you want to go back to later.