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Sumit Kumar Jha, Integration & Automation: Future of Service Fulfilment
 

Sumit Kumar Jha, Integration & Automation: Future of Service Fulfilment

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Buzz word for today is 'Do It Yourself', yet we find self service solutions not very well adopted in organizations. Today organizations are making huge investments on service desk and technical ...

Buzz word for today is 'Do It Yourself', yet we find self service solutions not very well adopted in organizations. Today organizations are making huge investments on service desk and technical resources to ensure timely fulfilment.All of this affects end user experience.
My session will reveal the beauty and benefits of an integrated & automated service fulfilment solution which is definitely one of the key aspects of *"Tomorrow's" *service management implementations.

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    Sumit Kumar Jha, Integration & Automation: Future of Service Fulfilment Sumit Kumar Jha, Integration & Automation: Future of Service Fulfilment Presentation Transcript