#TFT12: Kirstie Magowan
by TFT presentations Tomorrow's IT Service Future Today, Presentations from TFT, 'Tomorrow's IT Service Future Today' at TFT is a 24hr virtual global ITSM conference on Dec 05, 2012
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Presentation for #TFT12 - Sensible Service Management: Mistakes are just learning opportunities. ...
Presentation for #TFT12 - Sensible Service Management: Mistakes are just learning opportunities.
If you don't make mistakes then you probably aren't trying hard enough! Take the opportunity to learn from some common mistakes that I, and many others before and after me, have made...then you can go on to make your own new ones! In this presentation there are no silly questions...the only mistake you can make here is not asking them. Come and hear some basic common sense, which is often not as common as it should be.
See Kirstie's TFT speaker Pinterest board: http://pinterest.com/servicedesk/kirstie-magowan/
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