×
  • Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
 

This is Service Design / DMY Symposium / June 7, 2012

by Working at Service Design Berlin on Jun 25, 2012

  • 2,200 views

The service sector currently contributes most to Germany’s Gross Domestic Product. Yet, while the German public cares a lot about being the world’s largest exporter of the year, the phrase ...

The service sector currently contributes most to Germany’s Gross Domestic Product. Yet, while the German public cares a lot about being the world’s largest exporter of the year, the phrase “service wasteland Germany” unfortunately remains a frequently used one. No wonder product design is a well-established discipline, whereas the term service design is even unclear to many designers themselves.
This lecture gave an introduction to service design and discussed how service economies both change design and business. The co-founders of ‘Service Design Berlin’ talk about the refined role of the designer and how s/he not only adds value to a business, but is in charge of shaping it. The talk outlines the altered design process that is based on iterative, user-centred and collaborative components.

Statistics

Views

Total Views
2,200
Views on SlideShare
2,197
Embed Views
3

Actions

Likes
24
Downloads
141
Comments
0

3 Embeds 3

https://si0.twimg.com 1
http://www.sustainabilityjamberlin.de 1
https://twitter.com 1

Accessibility

Categories

Upload Details

Uploaded via SlideShare as Adobe PDF

Usage Rights

CC Attribution License

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
Post Comment
Edit your comment

This is Service Design / DMY Symposium / June 7, 2012 This is Service Design / DMY Symposium / June 7, 2012 Presentation Transcript