TRAVELTravellers now expect a wealth of information and support from their travelpartners at all stages from planning their itinerary to returning home.Apps will help them Plan - Assist - Offer - Educate - Reward and Review APPS FOR THE TRAVEL BUSINESS
SERVICE2MEDIATHE TRAVEL INDUSTRYService2Media is in the business of Advanced App Solutions for smartphones, tablets and an unbounded range of emerging touch devices. We help our clients and partners design, design, deliver and support some of the most innovative travel support apps ever deployed. From secure ticketing solutions through to coordinated travel updates our experience is extensive and second to none. Service2Media will help you overcome the many challenges faced by those developing apps for travel solutions • We eliminate the issue of multiple operating systems and fragmented and evolving devices. • We offer the highest level of consistent rich user experience regardless of device. • We future-proof your investment delivering the full lifecycle of design, development, deployment support and app evolution. If the device options change your apps will upgrade seamlessly. • We connect our apps with your business critical back end support applications and offer high levels of scalability, robustness and security. • With our best in breed, cost and time efficient platform enabling quick to market solutions, you can design once and instantly deploy them on multiple devices. With Service2Media you can take advantage of the many opportunities to extend the value of your travel solutions. Travellers now expect a wealth of information and support from their travel partners at all stages from planning their itinerary to returning home. Apps will help them Plan – Assist – Offer- Educate – Reward and Review
PLANApps providing the traveler with the research tools they need to optimize schedule.• Present booking solutions - that compare operators, costs rail and flight times• Manage the booking process - rom draft to confirmed and checked-in• Build an itinerary - that’s integrated with their calendar and personal schedule and available on any device• Keep the client informed and up-to-date - with changes to the scheduleWhat’s most valued by our clients?Dutch Rail (NS) Travel Planner is a mobile application and a mobile site designed to provide travelers withreal-time travel information and travel advice delivered on iPhone, Windows, J2ME, and BlackBerry. It useslocation information to determine the closest train station, for example, and then tells the user the trainsthat are leaving in the near future and their status. What makes this app unique is the real-time travel plannerintegration. Travel updates can be viewed more quickly on the mobile device than on the train platform screens.ASSISTProvide on-the–go assistance• Provide location sensitive support - delivering updates, alerts and suggestions to ease the journey and react to changes caused by local problems and events.• Update others of the location and status of the traveller - to ease scheduling and assist with transfers or pick-ups.• Provide maps and directions - to guide travelers to their destination• Show local weather information - for points of destination.• Provide emergency help and assistance – wherever they areWhat’s most valued by our clients?Providing integrated weather information - linked to your location. We do this for a number of clientsand is a standard design component within the platform.
OFFERContext sensitive promotions for personalized, locationbased services.• Provide offers to passengers on the move - such as partner hotels and car-hire and local restaurant promotions.• Offer local shopping deals and promotions - based on the combination of user profile and location, time of day and weather• Promote local events - that are in the vicinity and match the users preferred activity listEDUCATEProvide background intelligence on the itinerary.• Offer supporting information - on the places and locations, local features and history that will enhance the journey.• Provide weather advice and predictions - to enable the traveler to optimize their mobile wardrobe.REWARDSupport airline and other loyalty schemes enablingreview of rewards and status and personalized membershipmanagement• Log on and review - your loyalty points and account details• Claim points - whilst on the move• Take advantage of special offers - made by your rewards schemesWhat’s most valued by our clients?For AirMiles we developed an App where card users can connect theircards in-store to check on their balance and use the card to gain pointsand bonus points from participating stores. They can then redeem thoseAir Miles points at any of the participating outlets. The free pushednotifications of new offers ensure that members never miss out on thelatest opportunities.
REVIEWSolicit feedback enabling the traveler to review, com-ment and give advice to fellow passengers and supplierswhilst still mobile.• Provide ‘travel advisor’ style Apps -that enable travelers to review and comment on the carriers, hotels and services that they use.• Enable users to interact and offer interpersonal assistance whilst mobile- by responding to requestsOUR PROPOSITION TO THE TRAVEL INDUSTRYWhether you are looking for a sustainable competitive advantage oraiming to improve efficiencies. Service2Media can help you to future-proofyour company with innovative application solutions.Let us partner with you to provide a comprehensive approach basedon our outstanding platform and full lifecycle of support that offersultimate flexibility and dramatically lowers the total cost of ownershipof your full portfolio of Apps whist managing their evolution and
ABOUT SERVICE2MEDIA Since our inception we have challenged the status quo, creating Apps that matter and empower people’s daily lives. Our App Lifecycle Platform enables our clients and partners to build future proofed portfolios of Apps with effective reuse of components and the ability to maintain and evolve them throughout their entire lifecycles. Our core strength lies in our App Lifecycle Platform that lets us create both our own and partners’ AppCenters to deliver Core and Critical App Portfolios. •The App Lifecycle Platform – our technology that enables the full lifecycle support of Apps on multiple targeted environments. • AppCenters – where enterprise grade App portfolios are designed, deployed and evolved. THE SERVICE2MEDIA APP LIFECYCLE PLATFORM The Service2Media App Lifecycle Platform supports the full lifecycle – from conceptual design through to performance analytics, our platform delivers a rich and compelling user-experience across all your targeted environments. Our App lifecycle philosophy is simple but powerful. DESIGN Apps Once DEPLOY Apps on Multiple Devices EVOLVE Apps throughout their LivesOffices and ContactsFor general information: Postal address: Dubai San FranciscoTel: +31 88 010 29 00 P.O.Box 767 Dubai Internet City 1024 Iron Point RoadFax: +31 88 010 29 01 7500 AT Enschede DIC Building 03 Folsom, California 95630 The Netherlands Dubai - United Arab Emirates United StatesThe NetherlandsService2Media firstname.lastname@example.org Barcelona New YorkArnhemseweg 2 www.service2media.com Edifici Neàpolis 215 Park Avenue South, Suite 20053817 CH Amersfoort Rambla Exposició 59-69 New York, NY 10003The Netherlands London 08800 – Vilanova i la Geltrú United States 83 Baker Street – Westminster SpainLangestraat 37 W1U 6AG – London7511 HB Enschede United KingdomThe Netherlands