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© Sentec 2012
© Sentec 2007                                MAKING A ENERGY TECHNOLOGIES
                                               SMART WORLD OF DIFFERENCE




            Smart meter functionality – for today
                      and the future


                   IET Smart Metering Conference
                             17 April 2012




                                SLIDE 1
UK status April 2012
© Sentec 2012                    SMART ENERGY TECHNOLOGIES




                       SLIDE 2
SMETS
© Sentec 2012                                 SMART ENERGY TECHNOLOGIES


• Published 5th April 2012
      – Notified to European Commission

• Provides sufficient confidence
      – For manufacturers to design against
      – For energy suppliers to install

• First step to Smart Change of
  Supplier

• Few if any existing compliant Smart
  Metering System designs ?
                                SLIDE 3
Issues in deployment and commissioning
© Sentec 2012                                                 SMART ENERGY TECHNOLOGIES

• Initiating a new positive relationship with customer
      – Trouble-free on-time high-quality process
      – Belief of installation team that it is a good system

• Consider total cost of (hardware + installation)
      – More expensive hardware could improve installation
                • Less time on site
                • Lower risk of a failed installation and subsequent revisit

• Installation efficiencies make material cost savings
      – 10% saving in install time = £157m saving for the UK rollout
                • Based on April 2012 Impact Assessment costs
                                            SLIDE 4
War stories from meter installers
© Sentec 2012                                                                     SMART ENERGY TECHNOLOGIES

           Restarting gas appliances after interruption of supply
           ‘I had many occasions where pilots wouldn't relight (faulty piezo or thermocouple)
           and was told by the utility not to work on the appliance in any way. The fault was
           classed as existing, which technically it was, but try explaining that to a vunerable
           customer on a cold day. I had to say not my fault, call a gsr plumber.’

 Time taken in like for like replacement
 ‘dont forget most people think you will be there for half a day so make sure you
 say if you can take a quick look then you can let them know how long it will take !
 most are shocked its only say 5mins power off and 15mins max unless tails need
 updating (25mm) so 30 mins max and your be on your way ! ’

                              Issues with first generation SEDs
                              ‘The Ecometer only comes with a Eon booklet that tells me how to use it and the
                              first bit of the manual says "...... Our Smart Meter Installer will have set
                              up your SED aand linked it to your smart meters, so your ready to
                              go" But I am pretty sure he hasn't done that at all as my ecoMeter just says "this
                              function is not currently enabled" and from the Menu/System Info there are no
                              meter serial number listed..’
                                                        SLIDE 5
Installations
© Sentec 2012             SMART ENERGY TECHNOLOGIES




                SLIDE 6
Potential problems ...
© Sentec 2012                      SMART ENERGY TECHNOLOGIES




                         SLIDE 7
WAN and HAN performance
© Sentec 2012                                               SMART ENERGY TECHNOLOGIES

• Strongly influenced by property characteristics
      – Location (overall WAN coverage)
      – Meter location (indoor, meter box, semi-concealed)
                • Distance between gas and electric meter
      – Construction materials (timber, brick, stone etc)
      – Type of dwelling (apartment, detached property etc)

• Minimise chance of failed installation
      – Collect information on the meter locations and
        properties
      – Use coverage maps for WAN
      – Provide tools, feedback and alternate options for
        installer
                                          SLIDE 8
The impact of meter design on total cost
© Sentec 2012                                                  SMART ENERGY TECHNOLOGIES




                METERS IN FIELD   Reliability
                                    rates                               OPEX


                                           Revisit rates                Install
                INSTALL PROJECT
                                                       Speed             costs


                                                                        Meter
                INSTALL PROCESS                                        hardware
                                     METER DESIGN
                    DESIGN                                               costs




                                       SLIDE 9
Beyond installation – future proofing
© Sentec 2012                                 SMART ENERGY TECHNOLOGIES

• Challenge of rapidly evolving markets for a long lifetime
  asset
      – Maintaining functionality
      – Predicting total cost of ownership and ROI

• International experience – it isn’t easy!
      – Italy
      – Australia/New Zealand
      – Sweden

• But it is possible
      – E.g. In-field upgrade of FlexNet meters in USA
                                SLIDE 10
Choosing the right smart meter
© Sentec 2012                                          SMART ENERGY TECHNOLOGIES


• Traditional                          • Additional Smart specs
      – Hardware cost                        – Which processor
      – Performance stability                – How much memory
      – Reliability                          – Which OS
      – Day 1 functionality                  –   WAN hardware capability
                • Standards                  –   HAN hardware capability
                • Protocols
                                             –   Metrology capability
                • Compatibility
                                             –   User interface capability
                                             –   Upgrade processes
                                             –   Ease of configuration

                                  SLIDE 11
Requirements trends to consider
© Sentec 2012                                               SMART ENERGY TECHNOLOGIES

• Time of Use with increasing complexity
      – Multiple tiers
      – Daily TOU profiles
      – Consumption thresholds
      – Energy prices stored in the meter

• Credit, Prepayment and PAYG operation
   – Prepay and PAYG require local user interface
                • As backup to WAN and for safe re-connection

• Load profiling with increasing resolution
      – For in-home display
      – For consumption analysis
                                           SLIDE 12
Future requirements to consider
© Sentec 2012                              SMART ENERGY TECHNOLOGIES


• New devices interfacing with SMS
      –    EVs
      –    HEMS
      –    Microgeneration
      –    Demand response appliances




                                SLIDE 13
Recent history in smart meter evolution
© Sentec 2012                                                                       SMART ENERGY TECHNOLOGIES

• Code growth                                              1000
                                                                       Code growth in US market from 2002



• Non volatile storage
                                                           100

      – Even faster than code size




                                          Code size (kB)
• Increasing frequency of                                   10



  communications
      – From monthly to hourly                               1
                                                              2001   2002   2004   2005   2006   2008   2009   2010   2012   2013




• Increasing communications bandwidth
      – Larger volumes of data

• Security requirements – an unknown
  component, potentially heavy
                                     SLIDE 14
Maximising a meter’s useful life
© Sentec 2012                                   SMART ENERGY TECHNOLOGIES


• Consider every aspect of the design
      –    Processor, flash
      –    Operating system capability
      –    WAN/HAN capability
      –    Metrology
      –    Disconnect
      –    Product operating modes
      –    Supply chain and manufacturability

• Choose architecture that permits design re-use
      – Structured firmware, standard internal interfaces
                                   SLIDE 15
Processor and memory
© Sentec 2012                                         SMART ENERGY TECHNOLOGIES


• 32-bit architecture
      – 8 and 16 bit processors are obsolete
                • Limited linear address space – 64k
                • Often lacking e.g. MPU, VIC, AES, DMA
      – Compression and encryption must be supportable

• External flash memory
      –    Sufficient for multiple code images
      –    Sufficient for deep profiles and logs
      –    Sufficient to store advanced configurations
      –    Running a flash filing system for maximum flexibility
                                       SLIDE 16
WAN/HAN communications
© Sentec 2012                                     SMART ENERGY TECHNOLOGIES


• Define as much upgradable firmware as possible
      – Protocol
      – Modulation
      – Security

• Ensure hardware can support known evolution path
      – Sufficient resources for updated stacks
      – E.g. ZigBee SEP 2.0

• Consider secure binding to evolving IHD
      – IHD lifetime is likely to be less than meter lifetime
                                 SLIDE 17
Reconfigurable core elements of meter
© Sentec 2012                                               SMART ENERGY TECHNOLOGIES


• Metrology
      – Ensure metrology can measure wide range of parameters
                • Even if they are not part of today’s tariffs
      – Ensure it is accurate and stable beyond current standards
                • E.g. ability to measure standby powers
                • E.g. power quality analysis

• Disconnect
      – Allow multiple methods to control
                • Credit default
                • Current and power limits
                                          SLIDE 18
Firmware architecture
© Sentec 2012                                                    SMART ENERGY TECHNOLOGIES

• Too large and complex for monolithic code
      – Meters are now more complex than early PC’s
                • And include multiple processors for different functions
      – Need the ability to patch and selectively upgrade
                • Remotely in the field
      – Must be able to update all the processors
                • And robustly roll back to factory versions

• Embedded operating system approach is needed
      – Many examples from consumer world
      – Many choices of OS for electric meters
      – Ability to lock and protect core parts is important
                                              SLIDE 19
Firmware functionality
© Sentec 2012                                                       SMART ENERGY TECHNOLOGIES


• Traditional                                      • Smart
      – Meter vendor writes                              – Meter vendor provides
        firmware                                           core OS
                • Using subcontractors                      • Including core metrology
                • Licensing in stacks etc                   • Including hardware drivers
      – No third party access                            – Applications for everything
                • Code is proprietary                      else
                • Code often monolithic                     •   Third parties can develop
                • Security issues                           •   Defined interfaces
      – Slow code evolution                                 •   Independently installable
                • Limited set of resources                  •   Meter vendor certifies
                • Limited customisation per
                  customer
                                              SLIDE 20
Customising and future proofing
© Sentec 2012                                         SMART ENERGY TECHNOLOGIES


• Who writes the upgrades ?
      – E.g. streamlining the install process
      – E.g. Adding support for smart appliances
  Traditional                Smart
  Meter Vendors              Meter Vendors
                             Systems Integrators
                             Device suppliers
                             Energy supplier team
                             Third party application suppliers

• Managing the code and building a community
      – Certification
      – Security
      – Safety
                                 SLIDE 21
A winning deployment
© Sentec 2012                                    SMART ENERGY TECHNOLOGIES


• Installation process feeds into the meter design
      – Small choices in design = BIG impact on installation

• Future proofing isn’t impossible:
      –    Select products based on capability
      –    Consider firmware evolution path
      –    Learn from requirements trends
      –    Avoid early obsolescence
      –    Be prepared for evolution of supply chain

    Smart meters can have an asset life of 20 years !
                                   SLIDE 22
For further information
© Sentec 2012                                                      SMART ENERGY TECHNOLOGIES




                                      Dr Mark England
                                      CEO, Sentec Ltd
                               Mark.England@sentec.co.uk
                               Office UK: +44 1223 303800
                                      www.sentec.co.uk




                http://sentec.co.uk/case-studies/connect-and-disconnect-smart-meter
                                  http://sentec.co.uk/case-studies/icon
                            http://sentec.co.uk/case-studies/energy-control

                                            SLIDE 23

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Smart meter functionality for today and for the future

  • 1. © Sentec 2012 © Sentec 2007 MAKING A ENERGY TECHNOLOGIES SMART WORLD OF DIFFERENCE Smart meter functionality – for today and the future IET Smart Metering Conference 17 April 2012 SLIDE 1
  • 2. UK status April 2012 © Sentec 2012 SMART ENERGY TECHNOLOGIES SLIDE 2
  • 3. SMETS © Sentec 2012 SMART ENERGY TECHNOLOGIES • Published 5th April 2012 – Notified to European Commission • Provides sufficient confidence – For manufacturers to design against – For energy suppliers to install • First step to Smart Change of Supplier • Few if any existing compliant Smart Metering System designs ? SLIDE 3
  • 4. Issues in deployment and commissioning © Sentec 2012 SMART ENERGY TECHNOLOGIES • Initiating a new positive relationship with customer – Trouble-free on-time high-quality process – Belief of installation team that it is a good system • Consider total cost of (hardware + installation) – More expensive hardware could improve installation • Less time on site • Lower risk of a failed installation and subsequent revisit • Installation efficiencies make material cost savings – 10% saving in install time = £157m saving for the UK rollout • Based on April 2012 Impact Assessment costs SLIDE 4
  • 5. War stories from meter installers © Sentec 2012 SMART ENERGY TECHNOLOGIES Restarting gas appliances after interruption of supply ‘I had many occasions where pilots wouldn't relight (faulty piezo or thermocouple) and was told by the utility not to work on the appliance in any way. The fault was classed as existing, which technically it was, but try explaining that to a vunerable customer on a cold day. I had to say not my fault, call a gsr plumber.’ Time taken in like for like replacement ‘dont forget most people think you will be there for half a day so make sure you say if you can take a quick look then you can let them know how long it will take ! most are shocked its only say 5mins power off and 15mins max unless tails need updating (25mm) so 30 mins max and your be on your way ! ’ Issues with first generation SEDs ‘The Ecometer only comes with a Eon booklet that tells me how to use it and the first bit of the manual says "...... Our Smart Meter Installer will have set up your SED aand linked it to your smart meters, so your ready to go" But I am pretty sure he hasn't done that at all as my ecoMeter just says "this function is not currently enabled" and from the Menu/System Info there are no meter serial number listed..’ SLIDE 5
  • 6. Installations © Sentec 2012 SMART ENERGY TECHNOLOGIES SLIDE 6
  • 7. Potential problems ... © Sentec 2012 SMART ENERGY TECHNOLOGIES SLIDE 7
  • 8. WAN and HAN performance © Sentec 2012 SMART ENERGY TECHNOLOGIES • Strongly influenced by property characteristics – Location (overall WAN coverage) – Meter location (indoor, meter box, semi-concealed) • Distance between gas and electric meter – Construction materials (timber, brick, stone etc) – Type of dwelling (apartment, detached property etc) • Minimise chance of failed installation – Collect information on the meter locations and properties – Use coverage maps for WAN – Provide tools, feedback and alternate options for installer SLIDE 8
  • 9. The impact of meter design on total cost © Sentec 2012 SMART ENERGY TECHNOLOGIES METERS IN FIELD Reliability rates OPEX Revisit rates Install INSTALL PROJECT Speed costs Meter INSTALL PROCESS hardware METER DESIGN DESIGN costs SLIDE 9
  • 10. Beyond installation – future proofing © Sentec 2012 SMART ENERGY TECHNOLOGIES • Challenge of rapidly evolving markets for a long lifetime asset – Maintaining functionality – Predicting total cost of ownership and ROI • International experience – it isn’t easy! – Italy – Australia/New Zealand – Sweden • But it is possible – E.g. In-field upgrade of FlexNet meters in USA SLIDE 10
  • 11. Choosing the right smart meter © Sentec 2012 SMART ENERGY TECHNOLOGIES • Traditional • Additional Smart specs – Hardware cost – Which processor – Performance stability – How much memory – Reliability – Which OS – Day 1 functionality – WAN hardware capability • Standards – HAN hardware capability • Protocols – Metrology capability • Compatibility – User interface capability – Upgrade processes – Ease of configuration SLIDE 11
  • 12. Requirements trends to consider © Sentec 2012 SMART ENERGY TECHNOLOGIES • Time of Use with increasing complexity – Multiple tiers – Daily TOU profiles – Consumption thresholds – Energy prices stored in the meter • Credit, Prepayment and PAYG operation – Prepay and PAYG require local user interface • As backup to WAN and for safe re-connection • Load profiling with increasing resolution – For in-home display – For consumption analysis SLIDE 12
  • 13. Future requirements to consider © Sentec 2012 SMART ENERGY TECHNOLOGIES • New devices interfacing with SMS – EVs – HEMS – Microgeneration – Demand response appliances SLIDE 13
  • 14. Recent history in smart meter evolution © Sentec 2012 SMART ENERGY TECHNOLOGIES • Code growth 1000 Code growth in US market from 2002 • Non volatile storage 100 – Even faster than code size Code size (kB) • Increasing frequency of 10 communications – From monthly to hourly 1 2001 2002 2004 2005 2006 2008 2009 2010 2012 2013 • Increasing communications bandwidth – Larger volumes of data • Security requirements – an unknown component, potentially heavy SLIDE 14
  • 15. Maximising a meter’s useful life © Sentec 2012 SMART ENERGY TECHNOLOGIES • Consider every aspect of the design – Processor, flash – Operating system capability – WAN/HAN capability – Metrology – Disconnect – Product operating modes – Supply chain and manufacturability • Choose architecture that permits design re-use – Structured firmware, standard internal interfaces SLIDE 15
  • 16. Processor and memory © Sentec 2012 SMART ENERGY TECHNOLOGIES • 32-bit architecture – 8 and 16 bit processors are obsolete • Limited linear address space – 64k • Often lacking e.g. MPU, VIC, AES, DMA – Compression and encryption must be supportable • External flash memory – Sufficient for multiple code images – Sufficient for deep profiles and logs – Sufficient to store advanced configurations – Running a flash filing system for maximum flexibility SLIDE 16
  • 17. WAN/HAN communications © Sentec 2012 SMART ENERGY TECHNOLOGIES • Define as much upgradable firmware as possible – Protocol – Modulation – Security • Ensure hardware can support known evolution path – Sufficient resources for updated stacks – E.g. ZigBee SEP 2.0 • Consider secure binding to evolving IHD – IHD lifetime is likely to be less than meter lifetime SLIDE 17
  • 18. Reconfigurable core elements of meter © Sentec 2012 SMART ENERGY TECHNOLOGIES • Metrology – Ensure metrology can measure wide range of parameters • Even if they are not part of today’s tariffs – Ensure it is accurate and stable beyond current standards • E.g. ability to measure standby powers • E.g. power quality analysis • Disconnect – Allow multiple methods to control • Credit default • Current and power limits SLIDE 18
  • 19. Firmware architecture © Sentec 2012 SMART ENERGY TECHNOLOGIES • Too large and complex for monolithic code – Meters are now more complex than early PC’s • And include multiple processors for different functions – Need the ability to patch and selectively upgrade • Remotely in the field – Must be able to update all the processors • And robustly roll back to factory versions • Embedded operating system approach is needed – Many examples from consumer world – Many choices of OS for electric meters – Ability to lock and protect core parts is important SLIDE 19
  • 20. Firmware functionality © Sentec 2012 SMART ENERGY TECHNOLOGIES • Traditional • Smart – Meter vendor writes – Meter vendor provides firmware core OS • Using subcontractors • Including core metrology • Licensing in stacks etc • Including hardware drivers – No third party access – Applications for everything • Code is proprietary else • Code often monolithic • Third parties can develop • Security issues • Defined interfaces – Slow code evolution • Independently installable • Limited set of resources • Meter vendor certifies • Limited customisation per customer SLIDE 20
  • 21. Customising and future proofing © Sentec 2012 SMART ENERGY TECHNOLOGIES • Who writes the upgrades ? – E.g. streamlining the install process – E.g. Adding support for smart appliances Traditional Smart Meter Vendors Meter Vendors Systems Integrators Device suppliers Energy supplier team Third party application suppliers • Managing the code and building a community – Certification – Security – Safety SLIDE 21
  • 22. A winning deployment © Sentec 2012 SMART ENERGY TECHNOLOGIES • Installation process feeds into the meter design – Small choices in design = BIG impact on installation • Future proofing isn’t impossible: – Select products based on capability – Consider firmware evolution path – Learn from requirements trends – Avoid early obsolescence – Be prepared for evolution of supply chain Smart meters can have an asset life of 20 years ! SLIDE 22
  • 23. For further information © Sentec 2012 SMART ENERGY TECHNOLOGIES Dr Mark England CEO, Sentec Ltd Mark.England@sentec.co.uk Office UK: +44 1223 303800 www.sentec.co.uk http://sentec.co.uk/case-studies/connect-and-disconnect-smart-meter http://sentec.co.uk/case-studies/icon http://sentec.co.uk/case-studies/energy-control SLIDE 23