Simeon's pivot training brochure

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Improve the performance of your staff through this invaluable training programs from SIMEON'S PIVOT, a Management Training and Consulting Firm in Lagos Nigeria,

Improve the performance of your staff through this invaluable training programs from SIMEON'S PIVOT, a Management Training and Consulting Firm in Lagos Nigeria,

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  • 1. TRAINING BROCHURE
  • 2. TABLE OF CONTENTTable of Content 2What we do 3Corporate Training 4Building a Highly Collaborative Team 5Managing and Improving Employee Performance 6Implementing Performance Improvement Plan 7Performance Appraisal Optimizationfor Continuous Performance Improvement 8Optimizing the Performance of Your A, B, and C Team Members 9Point to Point Communication Strategy for Employee PerformanceImprovement 10Strategic Leadership for Successful Strategic Management 11Leaders On Line 12Agile Collaboration 13Leverage SolutionsTM 14Personal Effectiveness for Today’s Employees 15Flawless Presentation 16Your Time and You 17The Executive Chauffeur 18Contact Us 19
  • 3. What We DoSimeon’s Pivot is a Management training and consulting firm with a focus onPERFORMANCE IMPROVEMENT. We work with our clients (both individuals andcorporate) to bring about enhanced performance by closing the performance gapsthrough our  Status Revealing Diagnosis and Assessments  Training and Development  Performance Management  Leverage SolutionTM  Human Resources ConsultingWe help solve Organizational problems, develop strategies, alter weak unproductiveprocesses and optimize the performance of your employee and organization.
  • 4. Simeon’s Pivot Corporate TrainingWe are exceptional in designing Customized Targeted Management Training Programs based on theresults of ours Status Revealing Training Need Analysis or your identified needs, hereby addressingspecific performance need at each level of your organization.Our highly informative training programs are strictly trainee centered and solution focused; we designour programs with your staff in mind. Each of our training programs has been designed to equip yourstaff with the necessary apparatus to face the numerous challenging situations they are bound encounterwhile performing their day to day operations. Our training will improve their knowledge, skill andattitude.In-Plant Training: We can modify the title, content, objectives and overall focus of any of our training tomeet your specific training need and delivered in house.Customized Course Design: Have you discovered areas of training need in your organization, which isnot in this brochure; then we will help you design targeted courses to meet those identified needsOur Training Divisions Include:  Sales Management  Marketing  Customer Service  Performance Management  Leadership Development  Personal Skill Development o Time Mastery o Presentation o Personal Effectiveness o Effective Communication o Interpersonal Skills  Collaboration  Mentoring  Human Capital Management  Workplace Ethics  Corporate Governance  Financial Management  Driver/Chauffeur Training
  • 5. A team is not just a set of people working together, to achieve ‘’team’’ status, members must have the capability to collaborate and complement each other continuously under a tranquil environment, as the successful operations of any team is their ability to effectively collaborate.. We will not just teach; we will build your team as this training involves numerous team building exercises.COURSE OUTLINEModule 1: Understanding the Concept “TEAM” • Teaming Teams within Team • Team, Team-Work and The work of the team • Team Constituents • Team Cycle • Team ChatterModule 2: Collaboration Framework for ImprovedTeam Performance • 4 Stages of Team Collaboration • Engaging the Collaborative Process • Combating the Challenges of Team CollaborationModule 3: Team work Essentials for continuous High Performance • Self-Management for Teams • Problem Solving for Teams • Decision Making for Teams • Action Planning for TeamsModule 4: Indispensable Skills for High Performing Teams • Communicating within Team • Assertiveness within Team • Interpersonal Relation within Team • Criticism within TeamModule 5: Emotional Intelligence for High Performing Team • Emotional Intelligence and Team Success • Core Emotional Intelligence Ability • Increase your Emotional QuotientModule 6: Conflict Management • Identifying the causes of Conflict • Types of Conflict • Preventing Conflict • Resolving Conflicts
  • 6. ‘…the performance of a worker is not the responsibility of the worker but that of the manager’ (Peter Drucker) The most daunting task of a supervisor or manager is managing the performance of their subordinates. Every manager’s successful performance is as a result of the cumulative successful performance of their subordinate, this singular factor makes it expedient for Managers and Supervisors to positively and knowledgably embrace the task of managing and improving employee performance. This program focuses on the highly needed skills, gap revealing assessments, strategies, models and tools that will develop any manager or supervisor’s capacity to continuously and effectively manage and improve the inherent talents.COURSE OUTLINEIntroduction: Performance Management (An Overview) • About Performance Management • The role of managers in Performance Management ProcessModule 1: Talent Management For Performance Improvement • Talent management; The Importance • Identifying, Nurturing and Developing The Talents in Others • Employee Engagement • Talent Differentiation for Performance Improvement • Competency Framework for Better Employee PerformanceModule 2: Performance Improvements • Factors Influencing Employee Performance • Performance Analysis • Performance Improvement Process • Performance Improvement Model/Framework • Developing and Implementing Performance Improvement PlanModule 3: Performance appraisal for Performance Improvement • What Performance Appraisal is and what it is not • The different methods of Performance Appraisal • The Shifting Paradigm of Performance Appraisal • Effective Appraisal Discussion (Framing, Disagreement Criticism, Feedback) • Choosing The Right Appraisal Criteria • The Effective Performance Appraisal SystemModule 4 : Required Performance Improvement Skills for Managers
  • 7. Do any of these statements sound familiar? • My employee’s performance just won’t change no matter what. • Dealing with a problem employee wastes my time. • The employee’s performance isn’t my problem. She just needs to accomplish more. • I know that employee is underperforming simply to frustrate me. • Poor performers are a waste of time. Replacing them is faster and easier. • I don’t care if a poor performer is having personal issues. Let him deal with it on his own time. • I don’t like the employee. I don’t want her working for me anymore anyway. • If he wasn’t so lazy, he’d get the job done. • Of course she knows what’s expected of her. • Who is he really hurting anyway? If I ignore him, he’ll eventually go away. • As soon as I use a PIP, the employee gets angry and blames me. I don’t want the hassle. If you can relate any of statements above to your company, then set employees up for Improved Performance by following our Performance Improvement Plan ProcessThis training is designed for • Managers responsible for the performance of others • Heads of Departments • Human Resources Managers • Team Leaders • SupervisorsCOURSE OUTLINEModule 1: Conceptualizing Performance Improvement Plan Participants will learn how to:Module 2: Deciding to implement a Performance • Identify the costs of poor performance. • Gain an understanding of how to approach a PIPImprovement Plan effectively and reduce risk. • Is PIP the best option • Assess whether a PIP should be implemented. • PIP Decision Tree • Learn how the PIP relates to other elements ofModule 3: Before Implementing PIP the performance management process. • Handling PIP Discussion • Understand performance decision tree • Handling Employee Reactions • Effectively link decision tree to employee • Just before PIP(COACHING) performanceModule 4: Implementing PIP • Know how to carry out effective performance • (+) or (-) PIP discussion • The Implementer’s Metric • Relate the PIP process to the employment brand • The Employee’s Metric and risk tolerance of the organization • Moon Jumping PIP • Post-PIP
  • 8. Performance Appraisal is one of the most important tools availablefor management to be continuously aware of the performing abilityof individual workers; this without doubt is critical to the continuousgrowth of the organization in terms operations, service quality andcustomer satisfaction.Performance Appraisal, however is a two edged critical resource, ifdesigned, deployed and utilized effectively it will achievecontinuous improvement in performance of staff, if however it’sdeployment is associated with lack of proper understanding by theusers, it becomes a tool for demotivation, stiff relationships andeventually declining performance.You can’t however decide not to measure performance as it is nomore news that organizations that intentionally measure andmanage the performance of their employees outperformorganizations that don’t. So the question is “what do you do”? andthe answer is simple; “train your staff about the intricacies ofPerformance Appraisal.COURSE OUTLINE In this training, your people will:Module 1: Conceptualizing Performance Appraisal • Get the buy-in necessary for a successful PerformanceModule 2: The associated Dysfunctions of Appraisal system. • Identify reasons why they have not been able to harnessPerformance Appraisal Benefits the benefits of Performance Appraisal.Module 3: 5 Major Challenges Crippling Performance • Imbibe communication system that makes performanceAppraisal appraisal effective. • The critical elements of performance that should beModule 4: Performance Appraisal Techniques measured.Module 5: Deciphering Performance Appraisal • Identify the 6 Essentials for Optimal PerformanceMeasurement Issues Appraisal. • Recognize the 5 major challenges of PerformanceModule 6: Performance Appraisal Communication Appraisal.System • Learn the various performance appraisal techniquesModule 7: 360 Degree Feedback System available to them. • Identify workable Key Performance Indicators(KPI) andModule 8: Performance Appraisal Process precise standards for performance evaluation.Module 9: Post-Performance Appraisal forPerformance Improvement
  • 9. PONDER! • Do you have that tingling feeling that your teams can perform better with a slightly different management style? • Can your managers say they are optimizing the full potential of their employees? • Have your mangers and team leaders identified and categorized their team members into different Performing PERSONAS using the 3 essential dimensions of employee productivity? • Do you know that most managers including your managers still subscribe to the numerous short-sighted People Management Myths out there? • Would your managers agree to the fact that there is more to Performance than the Performer • Which would your managers choose? "If it isn’t broke; why fix it" OR “Fix it even though it is not broken”In this powerful Team Leaders Program, Participants will learn: • How to categorize their team into A, B and C type for optimum performance management • The systematic approach for managing your A, B and C Players • The six most common types of Personas in every work place • The P.A.P. Employee Categorization & Absolute/ Relative Employee Ranking Style • Determine the best type of players or combinations that fits your organization • Quality Team Resourcing • How to consistently get the best from each individual employee • When exactly you should do away with a particular employee • How to use the limited time available to get the best from every playersCOURSE OUTLINEModule 1: Identifying your A, B and C PlayersModule 2: Meet the Six Persona of your teamModule 4: Absolute Ranking versus Relative Ranking SystemModule 5: Managing “A” Player for Optimal Performance • In-Depth Analysis of “A” Player • Manager’s Mandate • Check-List • Motivation • Career Plan • CommunicationModule 6: Managing “B” Player for Optimal Performance • In-Depth Analysis of “B” Player This Program is designed for: • Manager’s Mandate Head of Departments • Check-List Executives and managers. • Motivation Supervisors • Career Plan • Communication Training ManagersModule 7: Managing “C” Player for Optimal Performance Team Leaders • In-Depth Analysis of “C” Player Human Resources professionals • Manager’s Mandate in charge of training managers. • Check-List • Motivation • Career Plan • CommunicationModule 8: Synergizing your “A”, “B” and “C” PlayersModule 9: Coaching Styles for Each Player typeThis program comes with case studies, debates and a PerformanceWork-book
  • 10. The Pivot for every successful Performance Improvement Strategy is Point to Point Communication. Everyone claims to know the power of effective communication but without clear evidence of its progressive effect. Team Leaders and Managers must now be strategic in their “Management Communication” as the effectiveness of your communication is directly proportional to the achievement of your strategic goals. The truth is Effective “Management Communication” can optimize Performance but it has to be strategic. This unique Practical “Management Communication” training program will open your managers to the power of point management communication at every touch point.Participants will learn: • Practical communication patterns that produce result and continuously improve performance • Today’s best practices for effective communication • 7 Pivotal Communication Point every manager must touch every day for optimal performance of their team • Develop a good communication culture • Principle of Encoding • Practical Communication model for smooth day to day communication • How to set communication mile stones and act on them • How to develop usable Communication ConstitutionCOURSE OUTLINEModule1: Communicate to accelerate • Principle of Encoding • Hall mark of effective communication • Communication ConstitutionModule2: Charting Your Communication • 5 Main Communication Frequencies • Setting up your Communication ChartModule 3: Management Communication • 7 Different Essential Management Communication touch points expounds on: i. Ideal Outcomes and Challenges ii. Insight iii. If and Then iv. Execution v. Case StudiesModule 4: Model for Successful Management CommunicationModule 5: Communication Evaluation
  • 11. This training program is designed for top management level; those saddled with strategic responsibility, e.g.Strategic Growth, Strategic Planning and Strategic Management, those who would think for others to move andthose who are responsible for organizational performance. Participants will gain insight on the highly importantconcept of Leadership and Strategy.The training is highly practical as it encompasses Leadership video illustrations, a variety of case studies andleadership exercises; it also requires participants to come up with real-life leadership challenges and problemsespecially in their organizations which will be treated during the training.COURSE OUTLINEIntroduction to the program/Pre-AssessmentModule 1: The Big Picture Formulation • Mission and Vision • Values and Culture • Corporate Essence • The Confluence of VisionsModule 2: Strategy Formulation for the Big Picture • Strategy for The Big Picture • Strategy Formulation Models • Strategy Formulating Process • Strategy Analysis • Managing the implementation Process • Strategy EvaluationModule 3: Leadership in Strategic Management • Personal Leadership • Strategic Planning • Strategic Leadership Styles and Motivation • Building Strategic Alliances • Strategic Problem Solving – Models, Process and Decision Making • Leading with High Emotional Quotient • Strategic Team Leadership • Complete Strategic Leadership ChecklistModule 4: 5 Pivotal focus for Successful Strategic LeaderCase Studies and Assessment
  • 12. Leaders-On-Line can be adapted for trainings like: • Leadership Training for Middle Level Managers • Supervisory Leadership Skills • Leadership Styles and Motivation
  • 13. Today, Collaboration has become a must for many organizations. For a lot of companies, its either they collaborate or they die. When you Collaborate you have access to resources and capacities that you do not possess and you have the opportunity to achieve goals that you would not be able to achieve if you venture TM alone. Collaboration is a Leverage Solution . Agile Collaboration has been designed to ensure the success of every, and we mean it; every collaboration, from How to Begin to How to End, The Stages and how to anticipate and handle different challenge you are bound to encounter COURSE OUTLINE Module 1: Collaboration; A Leverage Solution • What, Why, When and How • Stages of a Successful Collaboration Module 2: Formulating Your Collaborative Framework Module 3: Building Your Collaborative Framework Module 4: Sustaining Your Collaborative Engagement Module 5: Ending A Successful CollaborationBENEFITS • Know if Collaboration is the best way to accomplish your goals • Know people to bring into your collaboration system • Executives and managers. • Select the best Structure for your Collaboration • Training Managers • Manage the Stages of Collaboration • Team Leaders • Develop the highly needed trust • Head of Departments • Hold effective collaboration meetings • Marketers/High Level Sales Men • Open up individual interest • Design and utilize collaborative documents • Anticipate and build Conflict Management System • Establish and deploy Decision Making Protocol • Develop Communication Plan • Create Accountability Standards • Create Joint Systems • Create Ending Rituals
  • 14. Leverage SolutionTM is a 360 degree training and business solution program that helps to build the overallperformance of individuals and businesses.The conceptual framework of Leverage SolutionTM is built around the principle of the Lever which is one of themost powerful principles since the existence of mankind postulated more than 2000 years ago Archimedesbelieved that anything can be achieved through the principle of the Lever and 2100 years after, we at Simeon’sPivot have been able to painstakingly dig deep into this powerful Lever Principle and creatively designed peakperformance programs from the root of this principle that will always result in Growth, Increase and Solutions toProblems. M-ADVANTAGE Leverage Solution™ for Effort Magnification M Advantage is an in-depth teaching that relates the concept of Leverage to real life situation in a very unique way. It presents a simple way for you to understand how to strategically apply the principle of Leverage to your Advantage whether in your business, work or life. M Advantage can give Money Advantage, Material Advantage, Moment Advantage, Mirror Advantage, Market Advantage and Management Advantage Lessons in M Advantage can be deployed as an Organizational training program or a business solution. It’s perfect for your retreat. Program Structure:Part 1: The Core Principle of the Lever:A deep teaching on the principle of the Lever and its relation toeveryday life and business TMPart 2: 4 Time Tested Indubitable Leverage SolutionsA journey into the Lever Machine to discover 4 tested and provenindubitable concepts that always give this highly neededLeverage; in here lies the secret of those who you admire andwish to be like. (The Untold Secret of the successful)Part 3: Essential Skills for Successful Leverage RelationshipA thorough teaching on the specific skills that is required for youto initiate and sustain a smooth credible Leverage Relationship.Part 4: M.A.D. SolutionM.A.D. Stands for “Mechanical Advantage Determinant”. It is apowerful 5 step in-depth analysis/assessment of yourself oryour company that will not only tell you the type of Leverage TMSolution that you should seek to break your limitations butwill go further to identify the specific Leverage Partners that willhelp provide you the Leverage that you require to achieve youroverwhelming goals. It is also a powerful model for problemsolving. Are you operating with a Pivot? Herein lies the major difference between the “working-successful people” and the “working-non- successful people” To Avail your staff the benefits of M Advantage program, please call +234 1 8296094 or send your request to info@simeonspivot.com
  • 15. Every organization is limited to the Combined Effectiveness of her staff. Are your staffs truly as effective as required by your organizational goals and objectives? Optimize the day to day realities of your organization through this invaluable Personal Effectiveness Training.COURSE OUTLINE At the end of this program, participants will:Introduction to the Program/Pre-Assessment • Gain an accurate status of their effectivenessModule 1:4 Personality Tests • Get responsible in the most critical area of workModule 2: Personal Vision • Learn how to and adopt the habit of continuous self SWOT analysisModule 3: Conducting a Self S.W.O.T. Analysis • Recognize the communication style that influencesModule 4: The Power Force: Attitude any one on the cadreModule 5: The 3 Critical areas of responsibilities • Learn various skills that helps to sustain smoothModule 6: Draw-In Communication Skills relationship with diverse personalitiesModule 7: Work-Life Balance for continuous effectiveness • Identify the most powerful force in any human life and begin to use it to their favorModule 8: Personal Financial Effectiveness • Gain a deep insight of the Principle that successfulModule 9: Building and Sustaining Smooth Relationships people can’t do withoutModule 10: Developing a Personal Problem Solving Process • Develop their own unique potent problem solvingand Decision Making Process and decision making processModule 11: The Principle of Leverage • Ultimately have a more holistic control of their personal lifePersonal Development Plan (Work Book) • Go with a personal development plan that will sustain the paradigm
  • 16. In today’s dynamic business environment, Presentation is largely judged more by how the message is saidcompared to what is said. As the “how” goes a long way to establish the meaning of what is being said. You are“seen” before you are “heard”; heard before you are “understood”; the synchronization of being seen, heard andunderstood requires skills and that is exactly what this course is designed for.Flawless Presentation has been designed with the necessary competence required to deliver a flawless,captivating and convincing presentation at all times.This training encompasses Sales Presentation, Idea Presentation, Business Presentation, Product Presentation,and Key Note Speaking, Motivational Speaking and Training. At the end of this Training Program, participants will:COURSE OUTLINE • Acquire the technical secrets behind a continuous flowing • Introduction :Presentation “What and Why” presentation. • Module 1: Presentation Energies • Identify different presentation energies and how to create • Module 2: Segmentation of Presentation them • Module 3: Stage Presence and Performance • Identify 5 key things to consider before you start • Module 4: Forms of presentation presenting. • Module 5: Major Presentation Loopholes and • Recognize the major loophole in any type of presentation h how to overcome them and learn how to overcome them. • Module 6: Special Presentation Situations • Learn the secret of designs that appeal to audience • Be able to break their presentations into easily deliverable • Module 7: What lies beyond effective and audience friendly structure. Preparation? • Learn the best way to ensure you don’t forget anything.Practical Presentation Exercise • Gain robust insight into divers types of Presentation. • Instantly get accustomed to a new habitat called ‘STAGE’.
  • 17. Time is man’s most valuable asset, irrespective of who you are and what you do. Time neither has respect norregard for anyone, it does not take cognizance of what you are doing or not doing, it does not notice you; it justticks.(Tick; Tick; says the clock).This unique “time enlightening” course is designed to be as practical as possible, you will understand that the yourability to manage” yourself/ your task” to be in tune with available time is a key success tool to effective day to dayoperation not exactly “managing time” because it is impossible to manage what cannot be influenced; like time;attempting to manage time is like attempting to manage the weather.Our Time Quotient Test will reveal where you stand in the perception of time, how your time paradigm influencesyour day to day work and furthermore, the longtime negative or positive effect of your time paradigm on yourhealth. COURSE OUTLINE You will learn how to: Pre Training Assessment: Time Quotient Test • Systematically prioritize Module 1: The Myth of Time • Effectively Delegate • Block time leaks Module 2: Your Time and you • Kill time wasters Module 3: Your time and goals • Overcome Procrastination Module 4: Your time and work • Develop the art of Anticipating Module 5: Your time and people • Effectively deploy energy Module 6: Your time and tomorrow • Get more organize Module 7: Time Quotient Test Result Analysis
  • 18. Do you know that moving a vehicle from one place to another is the easiest part of your driver’sjob? Our experience in drivers training reveals that countless drivers lack respect, effectivecommunication, good hygiene, good dress sense, punctuality, bad vehicle maintenance, and more,resulting into continuous conflict between drivers and their managers, superior and the peoplethey drive.This drivers training program has been designed to solve all the various issues you encounter withyour driver(s) and it accommodates literate, semi-literate and illiterate drivers. It is practically anInstantaneous Driver’s Make Over Workshop.COURSE OUTLINEINTRODUCTION AND PRE- ASSESSMENTMODULE 1: THE EXECUTIVE CHAUFFEUR • Who is a Chauffeur? • What kind of person makes a good Chauffeur? • What knowledge and skills does a Chauffeur need? MODULE2: ASSET (AUTO-MOBILE) MANAGEMENT (VEHICLE LITERACY) • Pre-trip inspection • First-rate Vehicle maintenance • Extensive Knowledge of vehicle’s Under Bonnet (Engine Oil, Leaks, Hoses, Oil, Coolant, Fluids, Belts, Vehicle’s tires, brakes, windshield wipers, lights, oil, fuel e.t.c.) • Detailed Under-Bonnet PracticalMODULE 3: ROAD MANAGEMENT • Traffic rules and regulation....Highway codes • Advance Driving and Defensive Driving Maximizing Mirrors Avoiding Blind Spots Speed and Space Management Rain Driving/Night Driving Collision Avoidance Technique Accident Scene Instructions Do’s and Don’ts of Driving, and lots more.MODULE 4: BOSS MANAGEMENT • Interpersonal Relationship (4Ps of Relationship) • Giving and Earning Respect • Excellent Communication • Maximizing passenger comfort Our value proposition to you: • Etiquette and Confidentiality Issues • Cost reduction from first rate maintenance culture, and removal of • Highway Security Detective Measures fees paid for highway offences • How to project a company’s positive image • Smooth interpersonal relationship between drivers and those theyMODULE 5: PERSONALITY MANAGEMENT drive helping work flow better • Dressing • Morals and Values including honesty, integrity, patience, • Time Management tolerance, and truthfulness will be subtly and methodically • Wrong Inward and Outward Traits to shun inculcated into your drivers. • Right Inward and Outward Traits embrace • Drivers will develop better self-management in areas like dressing, • General Personal Effectiveness hygiene, punctuality • As we go: Your Driving and You (You Are What You Drive) • More comfort for staff as a result of better driving from a thorough defensive and advance driving class
  • 19. Office Address 1st Floor, Front Wing19, Town Planning Way, Ilupeju Lagos Phone: +234 (1) 8296094 Email: info@simeonspivot.com www.simeonspivot.com