Work Career Center Manager, Functional Team Leader at Kaiser Group Inc./DWFS - Kansas Workforce Partnership
About 10 years in the Workforce Development Industry customizing services and service delivery systems,
Emphasis on customer service, employee engagement, workplace performance and training, process improvement, and quality assurance.
7 years preparing efficient processes and documentation of work procedures for ISO 9001:2008 Quality Management Standards, ensuring Workforce Center comply,
Performs internal audits in preparation for State One-Stop Chartering Criteria, Certification processes, and Federal Workforce Investment Act (WIA) Regulatory and Compliance standards .
Proficient self-starting manager, skilled in all aspects of service planning, from initial conception, development, to im...