Sedgwick © 2013 Confidential – Do not disclose or distribute.Better With Age:Strengthening YourWorkforce andProductivity
Sedgwick © 2012 Confidential– Do not disclose or distribute. 2Susan ShemanskiVice President Client ServicesSedgwick
Sedgwick © 2013 Confidential – Do not disclose or distribute. 3In 2008 – 28 Million Workers over age 55In 2016 – 40 Millio...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 4Value Your Mature WorkersKeep themhealthy onthe jobPreventw...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 5NCCI Study on Aging WorkforceOlder Workers have the fewest ...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 6Issues that Impact Older WorkersDeteriorating eyesight & he...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 7Higher Stress LevelsFamily demandsBoomerang childrento care...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 8Benefits• Expertise• Loyalty• Commitment toquality• Better ...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 9Managing Your Aging WorkforceFind a good match to worker’s ...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 10Aging Facts• Strength - 25-30% decrease at age 65• Flexibi...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 11Workspace DesignAbove theShoulder• Vision• Hearing• Cognit...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 12Strategies• Increase lighting by 20-30%• Provide both visu...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 13Strategies• Don’t use a foot pedal from a standingposition...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 14Strategies• Reaction times - avoid working atheights, work...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 15Strategies• Regular exercise and training• Team older work...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 16Cardiovascular and RespiratoryRegularexerciseAvoid work in...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 17Strategies• Assistive technology (digitalassistants, elect...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 18Signs that Aging is having an Impact• Fatigue and tripping...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 19StrategiesStrategies Companies ImplementedTraining to upgr...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 20AARP ranked Co. as # 1 for workers over 50One third of nur...
Sedgwick © 2013 Confidential – Do not disclose or distribute. 21Keep Connected after an InjuryMakecalls, sendcards, sendem...
Sedgwick © 2012 Confidential– Do not disclose or distribute. 22QUESTIONS?
Sedgwick © 2012 Confidential– Do not disclose or distribute. 23Susan ShemanskiVice President Client ServicesSedgwickPhone:...
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Better With Age: Strengthening Your Workforce and Productivity

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Susan Shemanski
Vice President Client Services Sedgwick

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Better With Age: Strengthening Your Workforce and Productivity

  1. 1. Sedgwick © 2013 Confidential – Do not disclose or distribute.Better With Age:Strengthening YourWorkforce andProductivity
  2. 2. Sedgwick © 2012 Confidential– Do not disclose or distribute. 2Susan ShemanskiVice President Client ServicesSedgwick
  3. 3. Sedgwick © 2013 Confidential – Do not disclose or distribute. 3In 2008 – 28 Million Workers over age 55In 2016 – 40 Million Workers will be over 55Younger workforce will only increase by 5-7%2008 AARP study reported that 70% of US workers plan on workingpast retirement agePart of increase due to Baby BoomersAmerican Workforce is ChangingPart due to economyConcerns over rising health care costs
  4. 4. Sedgwick © 2013 Confidential – Do not disclose or distribute. 4Value Your Mature WorkersKeep themhealthy onthe jobPreventworkplaceinjuriesSpeedreturn towork timesafterinjuries
  5. 5. Sedgwick © 2013 Confidential – Do not disclose or distribute. 5NCCI Study on Aging WorkforceOlder Workers have the fewest number of work related injuriesWorkers 35 and older have 50% higher loss severitiesHigher wages are key to higher indemnity severityOlder workers have more rotator cuff and knee injuries. Youngerworkers more back and ankle sprainsOlder workers require more treatments per claim
  6. 6. Sedgwick © 2013 Confidential – Do not disclose or distribute. 6Issues that Impact Older WorkersDeteriorating eyesight & hearingLess physical flexibility & strengthSlower reaction timesReduced ability to concentrateLoss of balanceMore pre-existing conditions
  7. 7. Sedgwick © 2013 Confidential – Do not disclose or distribute. 7Higher Stress LevelsFamily demandsBoomerang childrento care forGrandchildren tohelp raiseAging parents tocare for
  8. 8. Sedgwick © 2013 Confidential – Do not disclose or distribute. 8Benefits• Expertise• Loyalty• Commitment toquality• Better judgment• Make outstandingmentorsBenefits of Older Workers
  9. 9. Sedgwick © 2013 Confidential – Do not disclose or distribute. 9Managing Your Aging WorkforceFind a good match to worker’s capabilities and the job demandsModify jobs to respond to age related changesWellness programsPromote supervisor and co-worker engagement with injured workersRTW programs help you retain experience and talent
  10. 10. Sedgwick © 2013 Confidential – Do not disclose or distribute. 10Aging Facts• Strength - 25-30% decrease at age 65• Flexibility - 18-20% decrease at age 65• Balance - 1/3 of 65 years or older fall each year• Sight - All aspects deteriorate• Reaction time and speed - Decreases• Hearing - 1/3 of 65-74 year olds have problems• Manual Dexterity - Decreases• Body Fat - Increases
  11. 11. Sedgwick © 2013 Confidential – Do not disclose or distribute. 11Workspace DesignAbove theShoulder• Vision• Hearing• Cognitive abilityBelow theShoulder• Strength• Heat stress• Shift work• Connective tissue• Musculoskeletal disorders• Trips, slips, falls
  12. 12. Sedgwick © 2013 Confidential – Do not disclose or distribute. 12Strategies• Increase lighting by 20-30%• Provide both visual and audio informationto machine operators• Use LED lighting to make defects morevisible• Avoid use of small print on instructionsand equipment• Use LCD displays for reduced glare• Slow the rate of information presentationAbove theShoulderStrategies
  13. 13. Sedgwick © 2013 Confidential – Do not disclose or distribute. 13Strategies• Don’t use a foot pedal from a standingposition• Improve illumination for walking surfacesand stairs• Clear markings on the first and last 2 steps• Avoid swing shift scheduling• When precision tools are needed, providea higher coefficient of friction between theoperator’s fingers and the tool surfaceBelow theShoulderStrategies
  14. 14. Sedgwick © 2013 Confidential – Do not disclose or distribute. 14Strategies• Reaction times - avoid working atheights, working in windy conditionsand on slippery surfaces• Balance - avoid work areas with marbleor polished floors which tend to beslippery• Balance - non-slip soles on shoes• Balance - uneven walk surfaces, cluttersuch as dust, debris and cordsSensoryStrategies
  15. 15. Sedgwick © 2013 Confidential – Do not disclose or distribute. 15Strategies• Regular exercise and training• Team older workers with younger workers• Design and assign jobs with physicalcapabilities in mind• Avoid repetitive tasks and prolongedstanding• Use anti-fatigue mats and mechanical aids• Sit/Stand workstations and adjustablechairsPhysicalStrengthStrategies
  16. 16. Sedgwick © 2013 Confidential – Do not disclose or distribute. 16Cardiovascular and RespiratoryRegularexerciseAvoid work invery hot orvery coldenvironmentsPhysically demandingjobs should be selfpaced or appropriatedurations
  17. 17. Sedgwick © 2013 Confidential – Do not disclose or distribute. 17Strategies• Assistive technology (digitalassistants, electronic calendars, timers)• Instructive cues (text and illustrative)• Refresher training courses• Increased opportunities for practicingtasksNeurologicalStrategies
  18. 18. Sedgwick © 2013 Confidential – Do not disclose or distribute. 18Signs that Aging is having an Impact• Fatigue and tripping• Loss of patience andirritability• Feedback from supervisorson declining performance• Numbers and patterns ofsick days• History of minor injuriesand near misses
  19. 19. Sedgwick © 2013 Confidential – Do not disclose or distribute. 19StrategiesStrategies Companies ImplementedTraining to upgrade skillsReducing work schedulesHiring retired employees as consultantsPart time work without benefitsPart time with benefitsShifting of career tracks*AARP study……………………………………………..45%…………………………………………….18%………………………30%………….……………………….27%………………………………………………..24%………………….………………………………8%Percentage currentlyused
  20. 20. Sedgwick © 2013 Confidential – Do not disclose or distribute. 20AARP ranked Co. as # 1 for workers over 50One third of nurses over age 50Well designed retirement and healthinsurance offeringsLift TeamsWE Teams95% reduction in losses in high injury areasCompany Removed Obstacles
  21. 21. Sedgwick © 2013 Confidential – Do not disclose or distribute. 21Keep Connected after an InjuryMakecalls, sendcards, sendemails, andshow theyare missedReinforcethe valuethey add totheworkforceIdentifymodifiedduty jobs foragingworkersMake jobsproductiveso they stayconditioned
  22. 22. Sedgwick © 2012 Confidential– Do not disclose or distribute. 22QUESTIONS?
  23. 23. Sedgwick © 2012 Confidential– Do not disclose or distribute. 23Susan ShemanskiVice President Client ServicesSedgwickPhone: 704-717-7704Susan.Shemanski@sedgwickcms.com

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