OpenText RightFax interoperability
Upcoming SlideShare
Loading in...5
×

Like this? Share it with your network

Share
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
989
On Slideshare
989
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
16
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. FoIP INTEROPERABILITY GUIDE | RIGHTFAXFoIP INTEROPERABILITYGUIDEOPENTEXT RIGHTFAXFax and Document Distribution GroupApril, 2013AbstractOpenText RightFax is the proven market leader in fax server, document delivery and fax software. Itdelivers the most reliable and robust fax software solutions to integrate and automate the flow of a fullrange of fax, paper and electronic documents and data, enabling enterprises to achieve significantcost reductions. By using RightFax companies can securely and efficiently deliver businessinformation from virtually any application via fax, email, print devices or over the Internet.This white paper outlines interoperability testing and product compatibility between RightFax and 3rdparty products leveraging Fax-over-IP (FoIP) communication, including the T.38 FoIP protocol.ENTERPRISE INFORMATION MANAGEMENT
  • 2. FoIP INTEROPERABILITY GUIDE | RIGHTFAXContentsAbstract ..................................................................................................................................................................... 1Introduction .............................................................................................................................................................. 3Alcatel-Lucent .......................................................................................................................................................... 4Aastra ........................................................................................................................................................................ 4AudioCodes .............................................................................................................................................................. 5Avaya ......................................................................................................................................................................... 5babyTEL .................................................................................................................................................................... 6Cisco Systems .......................................................................................................................................................... 7Dialogic ..................................................................................................................................................................... 8Global Crossing ....................................................................................................................................................... 8HP (formerly 3COM) ................................................................................................................................................. 9Mitel ........................................................................................................................................................................... 9Qwest....................................................................................................................................................................... 10Quintum................................................................................................................................................................... 10ShoreTel .................................................................................................................................................................. 10Siemens................................................................................................................................................................... 10Sonus (formerly Network Equipment Technologies) ......................................................................................... 11XO Communications .............................................................................................................................................. 11About OpenText...................................................................................................................................................... 12For More Information ............................................................................................................................................. 12 2
  • 3. FoIP INTEROPERABILITY GUIDE | RIGHTFAXIntroductionOpenText RightFax communicates via FoIP through a Dialogic® Brooktrout® SR140 softwareimplementation on RightFax deployments. Brooktrout SR140 is a board-less, host-based FoIP enginethat leverages existing field-proven Dialogic Brooktrout fax technology to deliver high levels ofperformance, reliability, and scalability using multiple communication options, including G.711, T.38,SIP and H.323.Once the call is set up, the fax payload is transmitted via T.38 (recommended) between the fax server,the communication device, and the end point. The end point may be a fax server or a classic faxmachine. In the case of a media gateway, the gateway is responsible for connecting the call to thetraditional Public Switched Telephone Network (PSTN) and completing the path to the receivingdevice. Typically these devices are part of a larger VoIP/FoIP infrastructure providing voice, fax,email, and messaging.RightFax interoperability is based on two simple scenarios, and then enhanced based on the vendor’sunique product features and functionality. This document will provide guidance on interoperabilitybetween the OpenText RightFax (SR140) FoIP stack and market leading telephony infrastructure.ENTERPRISE INFORMATION MANAGEMENT
  • 4. FoIP INTEROPERABILITY GUIDE | RIGHTFAX Product Interoperability OverviewAlcatel-LucentVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xOmni PCX 7.1 Y (H.323 & SIP) Y (H.323 & SIP)Enterprise X = OpenText Tested Y = Supported but not officially testedAastraVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xEricsson MX-ONE V3.2 SP1 Y (SIP) Y (SIP)Telephony SystemEricsson MX-ONE 8.48.1 Y (SIP) Y (SIP)Manager TelephonySystemEricsson MX-ONE 12.45.6 Y (SIP) Y (SIP)Telephony ServerEricsson MX-ONE 1.4_5 Y (SIP) Y (SIP)Media Gateway Classic X = OpenText Tested Y = Supported but not officially testedENTERPRISE INFORMATION MANAGEMENT
  • 5. FoIP INTEROPERABILITY GUIDE | RIGHTFAXAudioCodesVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xMediant 1000 5.6 X (SIP) X (SIP)MP-114 5.6 X (SIP) X (SIP)MP-118 5.6 X (SIP) X (SIP) X = OpenText Tested Y = Supported but not officially testedAvayaOpenText is a Gold member of the Avaya DevConnect program. OpenText RightFax has been testedwith Avaya Communications Manager and multiple media gateways.Application notes detailing interoperability testing and configuration are available directly from theAvaya DevConnect web site.  Application Notes for Configuring the Captaris RightFax Fax Server with Avaya Communication Manager via H.323  Application Notes for Configuring the Captaris RightFax Fax Server with Avaya Communication Manager via SIP  Delivering a Complete Fax over IP Solution with OpenText and AvayaENTERPRISE INFORMATION MANAGEMENT
  • 6. FoIP INTEROPERABILITY GUIDE | RIGHTFAXVendor Product Vendor OpenText RightFax v9.4 OpenText RightFax v10.x VersionAvaya Aura 6.2 N/A X (SIP)Communication 6.0 X (H.323 & SIP) Y (H.323 & SIP)Manager 5.2 X (H.323 & SIP) Y (H.323 & SIP) 5.1 X (H.323) Y (H.323) 4.x Y (H.323) Y (H.323) 3.x Y (H.323) Y (H.323)Avaya 7.5 N/A X (SIP)CommunicationServer 1000 5.5 Y (SIP) N/AAvaya Aura Session 6.2 N/A X (SIP)Manager 6.0 X (SIP) Y (SIP)G650 Media HW 20 FW 118 X (H.323) Y (H.323 & SIP)Gateway (TN2302)G650 Media HW 02 FW 047 X (H.323) Y (H.323 & SIP)Gateway (TN2602)G650 Media HW 01 FW 26 X (H.323) Y (H.323 & SIP)Gateway (TN799)G700 Media 28.18.0 X (H.323 & SIP) Y (H.323 & SIP)GatewaySIP Enablement 5.2.0.0-947.3b X (SIP) Y (SIP)Services X = OpenText Tested Y = Supported but not officially testedbabyTELVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xSIP Trunking n/a X (SIP) X (SIP) X = OpenText Tested Y = Supported but not officially testedENTERPRISE INFORMATION MANAGEMENT
  • 7. FoIP INTEROPERABILITY GUIDE | RIGHTFAXCisco SystemsOpenText is a Preferred Solution Developer in the Cisco Developer Network. OpenText RightFax isinteroperable with multiple products from Cisco Systems, including CUCM, Unity, Unity Connectionand IOS based routers/switches.  Find RightFax on the Cisco Developer Network Marketplace Solutions Catalog  OpenText RightFax support for FoIP in a Cisco environmentVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.x 9 N/A X (SMTP, POP3)Cisco Unity 8 X (SMTP) Y (SMTP)Connection 7 X (SMTP) Y (SMTP)Cisco Unity 5.x Y (API) Y (API) 4.2.x Y (API) Y (API) 4.1.x Y (API) Y (API) 4.0.x Y (API) Y (API)Cisco Unified 9.x N/A X (H.323, SIP, MGCP)Communications 8.x X (H.323 & SIP) Y (H.323& SIP)Manager 7.x X (H.323 & SIP) Y (H.323 & SIP) 6.1 Y (H.323 & SIP) Y (H.323 & SIP) 6.0.x Y (H.323 & SIP) Y (H.323 & SIP) 5.1.x Y (H.323 & SIP) Y (H.323 & SIP) 5.0.x Y (H.323 & SIP) Y (H.323 & SIP) 4.3.x Y (H.323) Y (H.323) 4.2.x Y (H.323) Y (H.323)Cisco IOS-based 12.3 and above X XRouters X = OpenText Tested Y = Supported but not officially testedENTERPRISE INFORMATION MANAGEMENT
  • 8. FoIP INTEROPERABILITY GUIDE | RIGHTFAXDialogicOpenText is a Dialogic partner. OpenText RightFax is interoperable with the full line of mediagateways.Vendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xDMG 1000 5.1.118_5N or later Y (SIP) Y (SIP)DMG 2000 5.1.118_5N or later X (SIP) Y (SIP)DMG 3000 SUI-1_8.51 or later Y (SIP) Y (SIP)DMG 4000 SUI-1_8.51 or later X (SIP) Y (SIP)IMG 1010 10.3.2 or later Y (H.323 & SIP) Y (H.323 & SIP) X = OpenText Tested Y = Supported but not officially testedGlobal CrossingVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xSIP Trunking n/a X (SIP) Y (SIP) X = OpenText Tested Y = Supported but not officially testedENTERPRISE INFORMATION MANAGEMENT
  • 9. FoIP INTEROPERABILITY GUIDE | RIGHTFAXHP (formerly 3COM)OpenText has validated product interoperability with the HP VCX telephony platforms (formerly3COM). Application notes detailing interoperability testing and configuration are available directlyfrom HP.  http://h17007.www1.hp.com/us/en/products/unified-communications/index.aspxVendor Product Vendor Version OpenText, RightFax v 9.4 OpenText RightFax v10.xVCX Connect 8.0.4e Y (SIP) Y (SIP) 7.1.13e3VCX Enterprise 7.2.5 7.1.21c X (SIP) Y (SIP) 7.1.12VCX System i 7.2.5 X (SIP) Y (SIP) X = OpenText Tested Y = Supported but not officially testedMitelVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.x3300 Controller Release 5 N/A X (SIP)(MCD)3300 Controller Release 4 X (SIP) Y (SIP)(MCD) X = OpenText Tested Y = Supported but not officially testedENTERPRISE INFORMATION MANAGEMENT
  • 10. FoIP INTEROPERABILITY GUIDE | RIGHTFAXQwestVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xSIP Trunking n/a X (SIP) Y (SIP) X = OpenText Tested Y = Supported but not officially testedQuintumVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xTenor DX 2024 P104-12-10 Y (H.323 & SIP) Y (H.323 & SIP)Tenor DX 8192 P104-12-10 Y (H.323) Y (H.323) X = OpenText Tested Y = Supported but not officially testedShoreTelVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xShoreGear 11.x N/A Y (SIP)ShoreGear 10.x N/A Y (SIP) X = OpenText Tested Y = Supported but not officially testedSiemensVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xHiPath 8000 V3,0 R2 Y (SIP) Y (SIP) PS19.E05ENTERPRISE INFORMATION MANAGEMENT
  • 11. FoIP INTEROPERABILITY GUIDE | RIGHTFAXVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xRG8702 Media n/a Y (SIP) Y (SIP)GatewayOverview of tested interoperability: X = OpenText Tested Y = Supported but not officially testedSonus (formerly Network EquipmentTechnologies)Vendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xSBC1000 2.1v137 Y (SIP) X (SIP)(formerly UnifiedExchange (UX)1000)SBC 2000 2.1v137 Y (SIP) X (SIP)(formerly UnifiedExchange (UX)2000)Overview of tested interoperability: X = OpenText Tested Y = Supported but not officially testedXO CommunicationsVendor Product Vendor Version OpenText RightFax v9.4 OpenText RightFax v10.xSIP Trunking n/a X (SIP) Y (SIP)Overview of tested interoperability: X = OpenText Tested Y = Supported but not officially testedENTERPRISE INFORMATION MANAGEMENT
  • 12. FoIP INTEROPERABILITY GUIDE | RIGHTFAXAbout OpenTextOpenText provides Enterprise Information Management software that enables companies of all sizesand industries to manage, secure and leverage their unstructured business information, either in theirdata center or in the cloud. Over 50,000 companies already use OpenText solutions to unleash thepower of their information. To learn more about OpenText (NASDAQ: OTEX; TSX: OTC), pleasevisit www.opentext.com.For More InformationFor more information visit http://faxsolutions.opentext.com or contact your OpenText salesrepresentative at:  North America: faxsolutions@opentext.com or (800) 304-2727  EMEA: salesmea@opentext.com or +971 4 390 0281  Western Europe: saleseurope@opentext.com or +31 (0)23 565 2333  Asia/Pacific: salesapac@opentext.com or +61 2 9026 3480  Support: support@opentext.com or (800) 540-7292ENTERPRISE INFORMATION MANAGEMENT 201304030930