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Step Two Intranets that delight & amaze
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Step Two Intranets that delight & amaze

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Step Two Intranets that delight & amaze Step Two Intranets that delight & amaze Document Transcript

  • Intranets that delight and amaze James Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: @s2d_jamesr social collaboration mobile intranets are changing do more staff new ways with less expectations of workingStep Two Designs (www.steptwo.com.au) December 2012 1
  • But what are we aiming for?Step Two Designs (www.steptwo.com.au) December 2012 Intranets that delight and amazeStep Two Designs (www.steptwo.com.au) December 2012 2
  • Four principles of delight Generate an emotional responseStep Two Designs (www.steptwo.com.au) December 2012 3
  • Ugly doesn’t cut itStep Two Designs (www.steptwo.com.au) December 2012 GE 2009Step Two Designs (www.steptwo.com.au) December 2012 4
  • StocklandStep Two Designs (www.steptwo.com.au) December 2012 KiwibankStep Two Designs (www.steptwo.com.au) December 2012 5
  • City of Casey 2008Step Two Designs (www.steptwo.com.au) December 2012 RSPCA VictoriaStep Two Designs (www.steptwo.com.au) December 2012 6
  • IDEO 2009Step Two Designs (www.steptwo.com.au) December 2012 Involve great designers when producing intranet solutionsStep Two Designs (www.steptwo.com.au) December 2012 7
  • Generate an emotional response Make things simplerStep Two Designs (www.steptwo.com.au) December 2012 It’s not easy trying to get work doneStep Two Designs (www.steptwo.com.au) December 2012 8
  • SNEAK PEAK Sutherland Shire CouncilStep Two Designs (www.steptwo.com.au) December 2012 CRS Australia 2009Step Two Designs (www.steptwo.com.au) December 2012 9
  • Coca-Cola EnterprisesStep Two Designs (www.steptwo.com.au) December 2012 QUT 2011Step Two Designs (www.steptwo.com.au) December 2012 10
  • Logan City CouncilStep Two Designs (www.steptwo.com.au) December 2012 Ruthlessly focus on eliminating complexityStep Two Designs (www.steptwo.com.au) December 2012 11
  • Generate an emotional response Make things simpler Use technology in smart waysStep Two Designs (www.steptwo.com.au) December 2012 Modern technology platforms are hugely powerfulStep Two Designs (www.steptwo.com.au) December 2012 12
  • Plant & Food NZStep Two Designs (www.steptwo.com.au) December 2012 Janssen-Cilag 2008Step Two Designs (www.steptwo.com.au) December 2012 13
  • CRS Australia 2011Step Two Designs (www.steptwo.com.au) December 2012 CRS Australia 2011Step Two Designs (www.steptwo.com.au) December 2012 14
  • CRS Australia 2011Step Two Designs (www.steptwo.com.au) December 2012 Eerste Kamer (Dutch Senate)Step Two Designs (www.steptwo.com.au) December 2012 15
  • Make technology really sing!Step Two Designs (www.steptwo.com.au) December 2012 Generate an emotional response Make things simpler Use technology in smart ways Put people at the centreStep Two Designs (www.steptwo.com.au) December 2012 16
  • People are king, not contentStep Two Designs (www.steptwo.com.au) December 2012 StocklandStep Two Designs (www.steptwo.com.au) December 2012 17
  • StocklandStep Two Designs (www.steptwo.com.au) December 2012 REA GroupStep Two Designs (www.steptwo.com.au) December 2012 18
  • If we help staff, they’ll help the businessStep Two Designs (www.steptwo.com.au) December 2012 What you can do 19
  • Forget about intranets as a whole, focus on the next featureStep Two Designs (www.steptwo.com.au) December 2012 For a new solution (or upgrade) in the next six months: 1 // Can it be made more attractive? 2 // Can we make it simpler? 3 // Does it make smart use of technology? 4 // Does it meet the needs of staff?Step Two Designs (www.steptwo.com.au) December 2012 20
  • Win a trophy! 2013 Intranet Innovation Awards Register your interest, and be reminded: www.steptwo.com.au/iia Opens for entries in April 2013Step Two Designs (www.steptwo.com.au) December 2012 21
  • James Robertson, Step Two Designs Email: jamesr@steptwo.com.au Twitter: @s2d_jamesr Website: www.steptwo.com.au Blog: www.steptwo.com.au/columntwo Articles: www.steptwo.com.au/subscribeStep Two Designs (www.steptwo.com.au) December 2012 22