To DITA or not to DITA

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Guests Alyssa Fox (NetIQ) and Toni Mantych (ADP) discuss their differing DITA implementation decisions. They will address the primary factors and decision-making process for when to choose DITA or not.

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To DITA or not to DITA

  1. 1. flickr: pleeker To DITA or not to DITA? Sarah O’Keefe (@sarahokeefe), Scriptorium Alyssa Fox (@afox98), NetIQ Toni Mantych (@tcmpdx), ADPcontentstrategy101.com
  2. 2. Before we begin… ❖ Everyone is muted except for the presenter ❖ Please ask your questions through the Questions area in the webcast interface ❖ The presentation is being recorded; attendees do not appear in the recordingcontentstrategy101.com
  3. 3. Sarah O’Keefe @sarahokeefe ❖ Founder and president, Scriptorium Publishing, www.scriptorium.com ❖ Based in North Carolina ❖ Coauthor with Alan Pringle of Content Strategy 101 (just released!) ❖ Interested in collision of content, publishing, and technologycontentstrategy101.com
  4. 4. Alyssa Fox @afox98 ❖ Senior Manager of Information Development, NetIQ ❖ STC Secretary and 2012 Summit Program Chair ❖ 15+ years of tech comm ❖ Interested in usability, targeted documentation, and Agile ❖ Houston, Texascontentstrategy101.com
  5. 5. Toni Mantych @tcmpdx ❖ Information Architect, ADP ❖ Overseeing migration of 60 people to DITA ❖ 20+ years as a writer; 10+ years in tech comm ❖ Portland, Oregoncontentstrategy101.comcontentstrategy101.com
  6. 6. Agenda ❖ Why DITA? (Toni) ❖ Why not DITA? (Alyssa) ❖ Advantages and disadvantages ❖ Most important factors in the decision ❖ Mistakes were madecontentstrategy101.com
  7. 7. To DITA… (Toni) flickr: roryfinnerencontentstrategy101.com
  8. 8. …or not to DITA (Alyssa) flickr: thegirlsnycontentstrategy101.com
  9. 9. Biggest advantage (Toni) flickr: bunniculacontentstrategy101.com
  10. 10. Biggest advantage (Alyssa) flickr: jayhemcontentstrategy101.com
  11. 11. Biggest challenge (Toni) flickr: ryanhcontentstrategy101.com
  12. 12. Biggest challenge (Alyssa) flickr: onmagazinecontentstrategy101.com
  13. 13. Decision factors ❖ Team size ❖ Deliverable requirements ❖ Localization requirements ❖ Skill sets ❖ Budget ❖ Corporate culturecontentstrategy101.com
  14. 14. No business case… ❖ Overwhelming cost of migration ❖ Little reuse ❖ Need for authoring flexibility ❖ No localizationcontentstrategy101.com
  15. 15. Can’t meet requirements with current toolset… ❖ Custom deliverable formats ❖ Need for heavy metadata ❖ Flexibility ❖ Localization ❖ Component-based product architecturecontentstrategy101.com
  16. 16. Lessons learned… flickr: ndangercontentstrategy101.com
  17. 17. What could change your decision? What could change your decision? flickr: ted_majorcontentstrategy101.com
  18. 18. Getting off the platform flickr: ndangercontentstrategy101.com
  19. 19. Sample business cases ❖ http://www.contentstrategy101.com/ ❖ 8 case studies ❖ Sample cost calculationscontentstrategy101.com
  20. 20. Content Strategy 101 Sarah S. O’Keefe and Alan S. Pringle Content Strategy 101 Transform Technical Content into a Business Asset ❖ Available now! ❖ Print, EPUB, and Kindle ❖ www.contentstrategy101.com Sarah S. O’Keefe Alan S. Pringle Foreword by Ann Rockley contentstrategy101.com
  21. 21. Upcoming events ❖ Business case for content strategy in tech comm webcast ❖ Lavacon conference (Portland, OR) ❖ tekom/tcworld (Germany) ❖ Register/more information at www.scriptorium.com/eventscontentstrategy101.com
  22. 22. Questions?contentstrategy101.com

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