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Cloud and Remote Infrastructure Management Services
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  • 2. What is RIMSRIMS – Remote InfrastructureManagement Services.A scalable and configurablesuite of services byScienceSoft to help managingcomplete IT environment moreefficiently and cost-effectively
  • 3. Why do you need RIMS? To reduce operating costs To focus on core competences To decrease shortage of domestic skills and IT resources To accelerate time to market
  • 4. Service focus Ensuring Application Availability, PatchApplication Management Desktops, Printers, Mobile Devices, SoftwareDesktop Distribution System Administration, PerformanceServer Monitoring and Fine TuningEnterprise System Data Center, Directory Services, Mail, StorageManagement Disaster Recovery Database monitoring, Administration andDatabase management managementNetwork and security WAN, MAN, LAN, IDS/IPS, Firewallmanagement
  • 5. RIMS servicesCLOUD INFRASTRUCTURE ENTERPRISE SYSTEMMANAGEMENT MANAGEMENT SERVICES Cloud Infrastructure Design  Infrastructure upgrade and and Development migration Cloud Infrastructure  Consulting and Integration Administration and  Support and training Maintenance services Private and Hybrid Cloud Integration
  • 6. RIMS servicesNETWORKING MANAGEMENT SIEM Monitoring services  Professional services Failover Network configuration  TSIEM to QRadar migration Failover Internet Access  Training configuration  Turnkey solutions Failover Remote Access configuration Unauthorized Network Access protection
  • 7. RIMS servicesAPPLICATION MAINTENANCE IT INFRASTRUCTUREAND SUPPORT CONSULTING SERVICES Level 2 support  Enterprise architecture consultancy Level 3 support  Process Consultancy Application setup and maintenance  Disaster recovery / business continuity plan consultancy  Infrastructure audit
  • 8. Products and solutions Windows Server 2008 R2, Exchange Server 2007/2010, System Center Data Protection Manager, Lync Server, ISA Server / Forefront Threat Management Gateway Citrix XenApp, Citrix Receiver, Citrix Web Interface, Citrix XenDesktop, Citrix XenServer, Citrix Access Gateway, Citrix NetScaler ESX/ESXi, vSphere, Go, Cloud Infrastructure, vCenter Server, Fusion, View, vShield Symantec NetBackup, BackupExec, Endpoint Protection Backup and Replication Tivoli software, QRadar
  • 9. Team structure Team leads  Database specialists Platform Architects  Incident Managers  Problem Managers Infrastructure architects  Change Designers Backup specialists Technical specialists
  • 10. Infrastructure migrationCHALLENGE To continue rendering high-quality services to its clients the Customer, SafetyComputing AS, a Norwegian internet service provider, needed to migrate existing IT infrastructure based on Citrix XenApp 5 and Windows 2003 to Citrix XenApp 6.SOLUTION ScienceSoft consultants carried out Customer’s IT infrastructure analysis onsite, interviewed project stakeholders and developed migration plan. After it was confirmed by the Customer, vendor’s working team executed step-by-step migration scenario and created a special training course for the Customer’s employees, who will support the new system in future. The Customer received plug-and-play fault-tolerant Citrix XenApp 6 infrastructure to render its clients high-quality services. The migration was done seamless without affecting user data.
  • 11. IT infrastructure designCHALLENGE The Customer, an IT outsourcing company based in Eastern Europe, needed a new solution to support its rapid staff growth and improve IT infrastructure.SOLUTION ScienceSoft consultants designed the enterprise architecture and implemented centralized identification/authentication control; set up centralized management and reporting of workstations on a network. Microsoft Active Directory deployment gave new level of functionality and flexibility. ScienceSoft delivered cutting edge scalable IT infrastructure that gave the ability to build up a solid identification/authentication gateway system and let the Customer’s business to continue growing.
  • 12. Hosting migrationCHALLENGE SafetyComputing AS, a Norwegian internet service provider, was looking for a flexible and proactive supplier who is familiar with the latest technologies and could deliver hosting migration services from Microsoft Exchange 2003 to Microsoft Exchange 2010.SOLUTION ScienceSoft team accomplished deployment and initial settings of the mailing system as well as carried out users’ accounts migration from the old system to the new one. The Customer received ready-to-use new infrastructure with high fault tolerance level based on Microsoft Exchange 2010. The Customer’s clients got new functionality without any inconveniences caused by platform migration.
  • 13. Why ScienceSoft Flexible contract terms Strong industry reputation Certified and experienced subject matter experts Services tailored to Customer’s size and needs
  • 14. Benefits Rapid cost reduction Enhanced business performance Maximized business agility Best industry practices Certified and experienced subject matter experts
  • 15. Let’s keep in touch SCIENCESOFT, INC. SCIENCESOFT OY 2 Bedy Str. Hitsaajankatu 22 220040 Minsk, Belarus 00810 Helsinki, Finland Phone: + 375 17 293 3736 Phone: +358 50 388 3000Email: contact@scnsoft.com Email: contact@scnsoft.fi Web: www.scnsoft.com Web: www.scnsoft.fi
  • 16. www.scnsoft.com