Origins in supporting a real businessLush Longboards launched in 2001 by founder Chris Tanner • Grew to become 4th largest longboard vendor globally • Employees, stock, sourcing distributed nationally and globallyNo system available that provided a good solution for Lush’s needs • Looked at Sage plus Salesforce, Netsuite, othersDeveloped an integrated platform to run the businessLaunched Brightpearl in 2007 (originally as “Pearl”)
The Problem: Even small businesses are complex!
Goal: Customer Delight“By moving to Brightpearl, we’ve brought together "Brightpearl rocks. What Ive been lookingour customer information, accounting data and for for AGES"products into one integrated web-based solution.The time savings we’ve made in having data in one Stefan Thomasplace, available to all staff at all times, have given usa fast and ongoing return on investment. Not only isit quick to learn and easy to use, we’ve become “We’ve been able to save so much time by usingmore efficient and flexible as a result. BrightPearl. We know where all our business information is because it’s integrated in oneAndy Gaze, director of Allparts UK Ltd place online, all labelled and easy to find. We have cut out the problem of multiple data entry because once it’s inputted on the initial sales order, it’s automatically available for all our"I love it. Its clean and packed with so much other processes from invoices to customerfunctionality that I struggled to find in one program communications. And because it’s so userpreviously. It was so frustrating knowing what was friendly, it’s ideal for smaller businesses trying toneeded and not being able to find it till now. I am get up to speed quickly.”very very impressed. I purchased MS Accountingprofessional and now it is being discontinued. I Caroline Rigby, Ecokitchensspent about 2 weeks trying to have it linked withOutlook to be used as a CRM tool. It really wasnever satisfactory." "Brightpearl has been a Godsend!"Natalie Dixonwww.oak-roof-trusses.co.uk Liz Smith, NWAV Visual Gear Ltd