Smart Grid SolutionsDONG EnergyImproving the bottom line and getting better data quality PROJECT AT A GLANCE Project Type ...
Smart Grid Solutions             DONG Energy    “...now all projects are available to everyone in the organization because...
Smart Grid Solutions            DONG Energy”All features are transferred directly andautomatically. What’s more, if I have...
©2012 Schneider Electric. All rights reserved.Schneider Electric Industries SAS Energía solar, 1 (Palmas Altas), 41014 Sev...
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[Case study] DONG Energy: Improving the bottom line and getting better data quality

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Applications:
An intelligent, easy-to-use drawing tool in which all the features selected in the design
phase are automatically saved in the GIS immediately.

Customer benefits:
• Improved bottom line
• Better data quality
• Better customer service
• Greater organisational knowledge about the projects
• Minimize the risks of errors

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[Case study] DONG Energy: Improving the bottom line and getting better data quality

  1. 1. Smart Grid SolutionsDONG EnergyImproving the bottom line and getting better data quality PROJECT AT A GLANCE Project Type Operational utility solutions Location Denmark Number of Sites More than 6,000 Applications An intelligent, easy-to-use drawing tool in which all the features selected in the design phase are automatically saved in the GIS immediately DONG Energy—a large energy company headquartered in Denmark— Software Implemented obtains, produces, distributes, deals and sells energy and associated Designer Express products in northern Europe. CUSTOMER BENEFITS DONG Energy specializes in the design and documentation of new electrical facilities, developing more than 6,000 sites annually. Clients include entities • Improved bottom line with new buildings in a new location that previously did not have access to • Better data quality electricity, factories in need of more power, maintenance on old projects or in • Better customer service the case where existing wiring is exchanged with cables. • Greater organisational knowledge about the projects Throughout its projects, the project manager must first draw the first sketch of cabling, electrical substations and transformer station when a plant is • Minimize the risks of errors projected. Challenges Redrawing entries and a lack of overview The time spent on making the sketch was one of DONG Energy’s challenges. Since a sketch can be changed during the construction process—and sometimes discarded because a project is cancelled—it is a waste of resources if too much time is devoted to the sketch.Make the most of your energy SM
  2. 2. Smart Grid Solutions DONG Energy “...now all projects are available to everyone in the organization because they are in the GIS database from the beginning — and that is a great advantage.” Max Knudsen, GIS specialistDONG Energy used a tool developed in ArcView In addition, the sketch is visible to everyonewhich made it possible to draw cables and in the organization throughout the process—substations. However, it was not an intelligent giving everyone an excellent overview of whattool; when the sketch was entered into the is happening and an up-to-date status of theGeographic Information System (GIS) to give project.all the elements a correct geographic location,everything had to be redrawn from scratch. After discovering Designer Express at the EsriNor was it possible — in a simple way — to International User Conference, Max Knudsen heget a good overview of the materials used in started building a business case to determineconnection with the project. the potential savings by implementing Designer Express. A pilot study was conducted on a fullAnother challenge was the length of time from project and timing was tracked for all of the workwhen a plant was built until it appeared in DONG processes.Energy’s GIS. Once the sketch is approved, theplant is established and clients can begin to get Knudsen explained: “I have examined how longconnected. But at this point, it is still only the it takes the different employees to do each workproject manager that knows what is established. task in a project process. How much of the dayUntil the drawings from surveyors that measures do they use to draw? How much time is spent onthe cables and the documentation department entering data? It was a very detailed mapping ofhas finished drawing the project into the GIS, it all the work flows where I measured it minute byis not visible to others in the organization. This minute. First, we did it the old way. Then we didtimeline usually takes 5-6 weeks. exactly the same thing, this time using Designer Express — and then we compared the numbers.””We have an SAP system where we register thecustomer connections. But a new electrical plan Yearly savings of 2 million DKKdoesn’t exist in the SAP before it is registered The analysis showed that by using Designerin the GIS because the GIS feeds the SAP,” Express in the design phase there was a yearlyexplained GIS specialist Max Knudsen. “When savings of 60 percent in the time it takes to drawa customer is connected to a newly established in a project — that equals almost two million DKKsubstation, a paper note about it is placed in the a year (more than $350,000 USD). DONG energydrawer and a couple of weeks later we go into the expects these savings to be consistent goingsystem to see if the substation has been entered. forward.If it has, we pull out all the paper notes and enterthem in and thereby the SAP system is up to date. The Bottom LineThat didn’t work in a satisfactory way.” Improved bottom line and better data quality With Designer Express technology, data is savedSolution in the GIS as the project manager draws theSchneider Electric’s Designer Express is an first sketch. Furthermore, the day the plan isintelligent, easy-to-use drawing tool in which approved, established and ready to be put intoall the features selected in the design phase operation, the project manager can transfer allare automatically saved in the GIS immediately. features directly to the GIS with one click.
  3. 3. Smart Grid Solutions DONG Energy”All features are transferred directly andautomatically. What’s more, if I have drawn in a “The biggest benefit from Designercable, the system knows that there should be an Express is that we can re-use whatelectrical splice closure in each end of the cable we have drawn and entered in thein order for it to be connected — so it finalizes it design phase.”for me,” Knudsen said. Max Knudsen, GIS specialistThe greatest savings are in the drawing phase.With other technologies, the process would haveto start from scratch and take about a week todraw in a whole project. The time studies showthat a project now can be drawn in using 40percent of the time it took before if the projectmanager uses Designer Express. Typing in datais another place where great savings can bemade. It takes half the time it did before — savingDONG Energy 50 percent.Other benefits include better data quality, bettercustomer service and greater organisationalknowledge about the projects. ”If anyone isdigging in the ground, they contact us to hearif we have cables there. Before, we could onlyshow them the cables that were already inoperation – now all projects are available toeveryone in the organization because they are inthe GIS database from the beginning — and thatis a great advantage,” said Knudsen.Lower risk of data entry errorsAnother benefit is minimizing the risks of errorsand misunderstandings when data is beinghanded over from one person to another.Before Designer Express, all the data about aproject was entered into an Access database andfrom there it was printed out and entered into theGIS database when the project was finalized. Buterrors and mistakes were commonplace – now,DONG Energy expects that data qualitywill improve.”The biggest benefit from Designer Express isthat we can re-use what we have drawn andentered in the design phase. This is where wesave the most time and will get the biggest winfinancially,” Knudsen concluded.
  4. 4. ©2012 Schneider Electric. All rights reserved.Schneider Electric Industries SAS Energía solar, 1 (Palmas Altas), 41014 Seville (Spain) Telephone: 34-91-714-70-02 Fax: 34-954-926-424www.schneider-electric.com June 2012

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