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Migrating to UC with AudioCodes

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  • We see it as including the following capabilities:Unified Messaging – this brings your voice and other messages to your inbox, eliminating the need to check messages on your cell phone, office voice mail and then you email on your computer. A huge labor saver in my opinion.Presence/Instant Messaging/Chat – knowing someone else’s availability, then having the ability to exchange short text messages. Some people around here call this “Interrupted Messaging”, but you get the point.Desktop Sharing and Collaboration – this is in my mind one of the most powerful parts of UC. Having the ability to share your desktop and applications with others while working together in real-time. I use it all the time and it saves untold number of spreadsheets going back and forth via email. It also seems to help address some of the attention issues found with today’s multi-tasking – now I can get my co-workers to see exactly what I need them to see at the same time.Voice – still the most powerful form of personal communications, but integrating it into your desktop environment.Video – still catching on and with select applications, adding video to communications helps improve comprehension and deal with the dreaded multi-tasking.Conferencing – bringing multiple people together to talk, see each other and share a desktop. Last but not least, Mobility – taking all these capabilities with you on the road and out of the office via smartphones, laptops or shared computers.As we talk about each of the steps the UC migration over the next few slides , I’ll be pointing out which of these capabilities are introduced to the business using a series of icons shown on the bottom right..So let’s get started with the UC migration strategy.
  • So let’s quick summarize the results of our UC Migration Strategy:(click) We’ve implemented a full UC environment(click) Reduced operating costs by integrating SIP Trunking(click) Significantly improved the organization's efficiency(click) Improved efficiency and reduced costs with Enterprise Mobility(click) We’ve minimized costly disruptions to the business(click) We migrated users in groups and when they were ready(click) We maintained the investment in existing equipment as long as possible(click) We made deployments at branch offices much less complexI hope you the many benefits of this well thought-out strategy and can apply it to your business practices.
  • As we wrap up, I wanted to take an opportunity to share with you
  • Transcript

    • 1. Intellectual Property
      All materials from this deck are confidential and for intended use only* and cannot be distributed outside this use without prior written consent of ScanSource.
      * Copyright © 2010.  All Rights Reserved. Unless expressly authorized in writing by the copyright owner, any copying, reproduction, exhibition, export, distribution or other use of this product or any part of it is strictly prohibited. External sources and external trademarks are the property of the referenced sources.
    • 2. Welcome
    • 3. Migrating toUnified Communicationswith AudioCodes
      Alan Percy
      Director, Market Development
      alan.percy@audiocodes.com
    • 4. Your Chance to Win an iPad2!
      Complete your entry card
      One chance per break-out session and one additional chance for visiting the booth
      Drawing will be announced at the end of both sessions
    • 5. AudioCodes: A Brief Introduction
      Overview:
      Manufacturer of Media Gateways, Enterprise Session Border Controllers, Media Servers, IP Phones, Mobility Technologies
      17 years of Operations, Public (NasdaqGS since 1999)
      Deployed in over 100 countries in broadband, mobile & enterprise
      Strong brand for quality & performance
      Worldwide offices:
      Headquarters: Israel
      North America: NJ, TX, NC
      APAC: Singapore, Korea, China, India, Australia
      EMEA: UK, France, Germany, Russia
      LATAM: Miami, Mexico, Brazil, Argentina, Columbia
      625 Employees
      R&D (250), Sales & Marketing (210), Operations (90), G&A (5)
      Israel (395), US (140), Europe (30), APAC (25), LATAM (10)
    • 6. What AudioCodes Does…
      Applications
      Cloud
      Mobile
      UC
      • Communications - world is shifting towards an all IP infrastructure
      • 7. Growth driven by desire for unified communications, cloud computing and mobility
      • 8. Incumbent vendors struggle to adapt to demands of newly emerging software applications
      The Communications World:
      Residential Gateways
      AudioCodes
      Mediant Gateways
      IP Phones
      SBC
      AudioCodes innovative, interoperable and diverse portfolio of solutions are uniquely positioned to enable this transition
      MSBG
      TDM
      All IP
      All IP World
      2030
    • 9. Unified Messaging (voice messages in in-box)
      Presence/Instant Messaging/Chat
      Desktop Sharing and Collaboration
      Voice (Telephony)
      Video Calling
      Conferencing
      Mobility
      What is Unified Communications?
      UM
      Presence
      Chat
      Collaboration
      Voice
      Video
      Conferencing
      Mobility
    • 10. Starting Point: Most Businesses Today
      Firewall
      Router
      Outlook Clients
      Internet
      PSTN
      Voice Mail
      UM
      LAN
      Legacy
      SIP or
      Digital
      Phones
      Presence
      T1/E1 or Analog Trunks
      Fax
      Chat
      Collaboration
      Voice
      Video
      Analog Phones
      IP-PBX or
      PBX
      Conferencing
      IP
      Mobility
      TDM
    • 11. Step 1: Implement Exchange UM
      Can reside
      In “the Cloud”
      With Office 365
      Firewall
      Router
      Outlook Clients
      Internet
      PSTN
      AudioCodes
      Media Gateway
      UM
      LAN
      Legacy
      SIP or
      Digital
      Phones
      Presence
      T1/E1 or Analog Trunks
      Fax
      Chat
      Collaboration
      Voice
      Video
      Analog Phones
      IP-PBX or
      PBX
      Conferencing
      IP
      Mobility
      TDM
    • 12. Step 2: Add Lync with IM and Collaboration
      Firewall
      Router
      Outlook and
      Lync Clients
      Internet
      PSTN
      AudioCodes
      Media Gateway
      UM
      LAN
      Legacy
      SIP or
      Digital
      Phones
      Presence
      T1/E1 or Analog Trunks
      Fax
      Chat
      Collaboration
      Voice
      Video
      Analog Phones
      IP-PBX or
      PBX
      Conferencing
      IP
      Mobility
      TDM
    • 13. Step 3: Implement Voice and Video
      Firewall
      Router
      Outlook and
      Lync Clients
      Internet
      PSTN
      AudioCodes
      Media Gateway
      UM
      LAN
      LAN
      Legacy
      SIP or
      Digital
      Phones
      Presence
      Trunks
      Fax
      Chat
      Collaboration
      Voice
      Video
      Analog Phones
      IP-PBX or
      PBX
      Conferencing
      IP
      Mobility
      TDM
    • 14. Step 4: Migrating to SIP Phones on Lync
      Firewall
      Router
      Outlook and
      Lync Clients
      Internet
      PSTN
      AudioCodes SPS
      AudioCodes
      Media Gateway
      SIP Phones
      Trunks
      UM
      LAN
      LAN
      Legacy
      SIP or
      Digital
      Phones
      Presence
      Fax
      Chat
      Collaboration
      Voice
      Video
      Analog Phones
      IP-PBX or
      PBX
      Conferencing
      IP
      Mobility
      TDM
    • 15. Step 5: Moving off the PBX
      Firewall
      Router
      Outlook and
      Lync Clients
      Internet
      PSTN
      Analog Phones
      AudioCodes
      Media Gateway
      SIP Phones
      SPS
      Trunks
      UM
      LAN
      Presence
      Fax
      Chat
      Collaboration
      Voice
      Video
      IP-PBX or
      PBX
      Conferencing
      IP
      Mobility
      TDM
    • 16. Step 6: Moving to SIP Trunking
      Firewall
      Router
      Outlook and
      Lync Clients
      Internet
      SIP Trunking
      PSTN
      PSTN
      Analog Phones
      AudioCodes
      Media Gateway
      SIP Phones
      SPS
      Trunks
      UM
      LAN
      AudioCodes
      Enterprise
      Session Border
      Controller
      Presence
      Fax
      Chat
      Collaboration
      Voice
      Video
      Conferencing
      IP
      Mobility
      TDM
    • 17. Step 7: The Survivable Branch Appliance (SBA)
      Firewall
      Router
      Outlook and
      Lync Clients
      Internet
      SIP Trunking
      PSTN
      Analog Phones
      SIP Phones
      SPS
      Trunks
      UM
      LAN
      AudioCodes
      Enterprise
      Session Border
      Controller
      Presence
      Fax
      Chat
      Collaboration
      Survivable Branch Appliance
      (SBA)
      Voice
      Video
      Conferencing
      IP
      Mobility
      TDM
    • 18. Step 8: Adding Enterprise Mobility
      Firewall
      Router
      Outlook and
      Lync Clients
      Internet
      SIP Trunking
      PSTN
      Analog Phones
      SIP Phones
      Survivability
      Trunks
      SPS
      UM
      LAN
      Presence
      Mediant 1000
      MobilityPLUS
      Mobility Server
      Fax
      Chat
      Collaboration
      Voice
      Video
      Conferencing
      3G/LTE
      IP
      VMAS Client
      VMAS Client
      Mobility
      TDM
      Mobile Users
    • 19. End Result of UC Migration Strategy:
      • Implemented full UC environment
      • 20. Reduced operating costs with SIP Trunking
      • 21. Improved organizational efficiency
      • 22. Added Enterprise Mobility
      • 23. Minimized risk and disruptions
      • 24. Migrated users as they were ready
      • 25. Maintained investment in existing equipment
      • 26. Simplified branch office deployments
      Approved
    • 27. Unified Communications Building Blocks from AudioCodes
    • 28. AudioCodes - Survivable Branch Appliance (SBA)
      New
    • 29. AudioCodes SIP Phone Support (SPS)
      Enables connectivity of 3rd party SIP phones into Microsoft OCS/ Lync Server
      Supports Microsoft’s wideband RTA coder
      Supports Office Communications Server / Lync Server presence
      Offered as an appliance based on Mediant 1000 , Mediant 2000 or as a standalone server
      Based on a certified Microsoft protocol interface
      AudioCodes 300HD
      Series IP Phones
      Enabling SIP-Phones, Analog Phones and Mobile handset connectivity
      Analog Phones
      Third-party SIP
      IP & Soft Phones
      AudioCodes SIPPhone Support
      Third-party IP Phones
      optimizing for Microsoft
      Microsoft Unified
      Communications
      Office Communicator / Lync
    • 30. AudioCodes 360° Support
      Deploy & Installation
      Media Gateway
      • Targeted for MSFT Channels and VSPs
      • 31. Utilizes the PDI services Framework
      E1/T1/BRI/FXO/FXS
      Planning & Design
      • Planning Assessment
      • 32. High Level Design
      • 33. Migration Planning
      • 34. Detailed Design
      • 35. Staging plan
      • 36. Implementation Plan
      Design & Planning
      Optimization
      Period Support
      Enterprise
      PSTN
      Fault
      Analysis
      Quality
      Analysis
      ….
      Media Gateway
      PSTN
      Microsoft Unified Communications
      Implementation
      • Media GW’s Configuration & Deployment
      • 37. VOIP Deployment and Acceptance
      • 38. PSTN and PBX telephony integration
      • 39. Installation Services
      • 40. integration and migration between current & target voice infrastructures
      Project Management
      Post Sales Support
    • 41. Which is why AudioCodes was chosen as:
    • 42. To Learn More:
      More on Lync solutions at:
      www.audiocodes.com/Lync
      News and buzz via Social Media
      Follow us on Twitter: @AudioCodes or @AlanDPercy
      LinkedIn: AudioCodes
      On-Demand Webinar Series
      www.audiocodes.com/webinars
      YouTube Channel: “AudioSerge”
      No Jitter Blog:
      http://www.nojitter.com/blogs/authors/alan_percy.html
      “SIP Invite” Blog:
      http://blog.tmcnet.com/sip-invite/
    • 43. Questions
    • 44. Thank YouFrom AudioCodes