3. Unified Communications Trends End to End Solution Virtualization/Cloud Hosted Solutions User Experience Collaboration Mobility Conference Rooms Remote Sites Mobile Devices Desktop
4. UC investments must work together, support business processes Freedom to choose multi-vendor, best-of-breed products Native integration with business tools and applications familiar to users Investment protection For legacy products vs. forklift upgrades – backward-compatibility required For new standards, protocols, applications, devices – forward-compatibility required No one-size-fits-all delivery Premises, hosted, cloud options required Mobility and social networking require cloud-based delivery of video services Single management solution for IT To provision, deliver, and monitor video solutions from mobile to desktop to room systems Customer Pains Driving Need for a UC Platform
5. From Endpoints to Platform Endpoints Applications Services Polycom Platform Functions Foundation
7. Universal Video Collaboration Software for multipoint video, voice and content collaboration that connects the most people at the highest quality for the lowest cost RMX Series Universal Connectivity Lowest TCO Highest Resiliency Best Quality of Experience
8. Video Resource Management Software to centrally manage, monitor and deliver video collaboration across your organization CMA 4000/5000 Manage video devices Directory services (AD) Gatekeeping services Free HD desktop app
9. Virtualization Software for multi-tenancy and massive scale, redundancy and resiliency – up to 25,000 concurrent calls and 75,000 devices DMA 7000 Connects Diverse Communities Ensures Business Continuity Accelerates Productivity Maximizes ROI
10. Universal Access and Security Software that easily and securely connects video participants in and outside the firewall and optimizes for a best collaboration experience VBP Series Simplifies Video Communications Optimizes Video Quality Resolves Firewall Traversal Issues Protects Voice & Video Devices
11. Video Content Management Software for secure video capture, content management, administration and delivery RSS 4000 & Polycom/Accordent Solutions Enterprise Video Capture Video Content Management Portal Services Rich Media Delivery
12. Ensure business continuity High resiliency and redundancy - can be geographically dispersed for high availability Enhance business relations Effectively engage with customers and partners through secure high-quality video collaboration Protect existing investments No rip and replace –integrates into a customer’s environment and grows with their needs. Forward/backward compatibility across apps, call control systems, endpoints Support evolving collaboration needs Real-time video, video-on-demand and video recording creation and distribution that empowers individuals and raises team productivity Lowest TCO Uses up to 50% less bandwidth than other solutions and has 3.5x more resource capacity for lowest TCO and faster ROI Benefits of Platform for Organizations
13. Video collaborate with a click Schedule, join, record and playback multi-party voice, video and content sharing meetings with just a click – right from within Lync, Outlook, SharePoint or Sametime Extend business reach Develop deeper relationships with customers and partners with secure high-quality video communication Rely on face-to-face collaboration from anywhere All sessions, whether planned or ad-hoc, connect and stay connected even during peak periods with the sharpest and richest HD voice, video and content Dial with ease Simple, unique single dialing plan software technology for voice and video endpoints makes connecting with peers quick and easy Create and share rich media Capture, create and publish straight from the desktop, mobile device or conference room with YouTube simplicity and enterprise-grade HD quality Benefits of Platform for End Users
14. Increased Share of Wallet Integration with open standards-based communications applications Shift from selling point products to selling an end-to-end communications infrastructure Increased Customer Loyalty Trusted advisor relationship-building with CXO Customer investment protection, with forward/backward compatibility across apps, call control systems, endpoints Enhanced Revenue Opportunity Simplified messaging accelerates decision making Creates new opportunities – through standards-based infrastructure delivered on-premises, hosted, or with service providers from the ‘video cloud’ Higher-value sales and account “stickiness” – significant up-sell and cross-sell Enhanced Margin Opportunity Increased service renewals and enhanced professional service & consulting offerings Hosted and managed services Benefits of Platform to Partners
15. Summary & Takeaways Take advantage of the tools and deliverables on the Polycom Partner Resource Center to become fluent in the benefits of the RealPresence Platform. 1 View the Q4 Launch Webinar - available October 6 - to get the latest information on the RealPresence Platform software solutions and other Polycom products and services. 2 Look for opportunities where the benefits of the RealPresence Platform could be realized by your customers as they expand their UC network 3 RealPresencePlatform interoperates with the broadest range of business, video, mobile and social networking applications
Customers all over the world voice the same pain points about needing to make all their UC investments work together seamlessly.Customers want choice: multi-vendor, best of breed products – all working together seamlessly If a customer wants to choose Microsoft Lync or IBM Sametime and products from Polycom, or Cisco, or Apple, or any other product or vendor, these products need to work together within normal business workflows – which makes them easy to use and drives adoption.Customers want investment protectionLegacy products never die – need backward compatibility. Most IT environments are like an archeological dig, with newer technology added on top of legacy layers that still provide value. And they can continue to bring value to the organization so long as newer technologies are designed to work with what’s already there.New standards, protocols, applications, devices, networks will forever emerge – need assurance of forward compatibility. Customers want to future-proof their IT environments as much as possible with flexible, open solutions that can evolve as their businesses evolve.No one-size-fits-all delivery – premises, hosted, cloud options required. UC solutions may be on-premises, or hosted, or delivered from the cloud, and the most common scenario at any given customer will be a mix of these. Customers need multiple delivery options.Single Management Solution. IT needs a single management solution to provision, deliver and monitor the continuum of video solutions from mobile to desktop to room systems
These are the top 5 benefits that are targeted to C-level executives that highlight how the RealPresence Platform will help them with: Business continuity – ensure they can always communicate face to face with employees, partners, suppliers, and customers.Enhance business relations – develop deep relationship via video with customers, partners and suppliers to improve relationships, solve problems and communicate more effectively. Protect existing investments – Our strategy is very different from the competition. We work in almost any environment and do not require a rip and replace.Support evolving collaboration needs – Real-time video, video-on-demand and video recording, creation and distribution that empowers individuals and raises team productivity.Lowest TCO – All of this is done with the lowest TCO driven by our superior technology, combined with the highest ROI driven by interoperability and ease-of-use that drives adoption.
Our end users benefit from our platform as well, with ease-of-use that no one else can match: Collaborate with a click – Schedule, join, record and playback multi-party voice, video and content sharing meetings with the click of a mouse, straight from UC client (MSFT Lync, Outlook, SharePoint and IBM Sametime) Extend business reach – Develop deeper relationships with customers and partners with secure high-quality video communication.Rely on face-to-face collaboration from anywhere – All sessions, whether planned or ad-hoc, connect and stay connected even during peak periods with the sharpest and richest HD voice, video and content.Dial with ease – Simple, unique single dialing plan software technology for voice and video endpoints makes connecting with peers quick and easy.Create and share rich media – Capture, create and publish straight from the desktop, mobile device or conference room with YouTube simplicity and enterprise-grade HD quality.
To quickly recap, here is what we will be announcing on Sept. 14:Press Release #1: “Polycom Unveils Software Strategy to Drive Global Adoption of HD Video Collaboration Through Open Standards.” The strategy spans four key initiatives:First: Deliver the Most Complete, Interoperable Software Platform: PolycomRealPresence Platform for Universal HD Video Collaboration Second: Expand Partner Ecosystem and Bring HD Video Collaboration to Mobile and Social PlatformsThird: Create the First Open HD ‘Video Cloud’ Exchange with Service Providers Fourth: Continue to Set the Standard with Software Innovation that Transforms the Way we Work and Collaborate Press Release #2: “Polycom Introduces Polycom®RealPresence™ Platform, the Most Comprehensive Software Infrastructure for Universal Video Collaboration” (subhead: RealPresence Platform interoperates with the broadest range of business, video, mobile and social networking applications ) Do we want to add Jive? Not reflected in the slide deck.
