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View stunning SlideShares in full-screen with the new Android app!View stunning SlideShares in full-screen with the new iOS app!
Digital Business PRODUCT & SERVICE DEVELOPMENT in a digital & social media worldhttp://fuckyeahhappy.tumblr.com/post/157918828
presented byNATASHA FRIISSAXBERGDigital EntrepreneurCEO & Founder, GignalAfﬁliated at theCopenhagen Institute forFutures Studies TextWeb EntrepreneurCo-author of the DanishTwitter Book +Advisory board memberDanish Child FoundationThe Danish Finance UnionRoskilde Festival
Broadcasting social media buzzfor brands and events - produced by the audience. ﬂickr/seedingchaos
Creating Business Value With Social MediaCorporations using social media in Denmark. Social Semantic. Yes No 0 35 70 66% 34%
Customer Recommendations.89% trust customer recommendations.29% trust TV ads. The Nielsen Company 2011 - EUROPA.
If You Want To Give Customers ValueRespond to their issues and complaints. 55% became a customer of a company because of their reputation for great customer service 40% began purchasing from a competitive brand because of their reputation for great customer service.Flickr/powerhouse_museum
The Difference Between. Closed CommunicationFlickr/sepblog